Alhambra Casino
Alhambra Casino
3.5
10:00–03:00
Mandag
10:00 - 03:00
Tirsdag
10:00 - 03:00
Onsdag
10:00 - 03:00
Torsdag
10:00 - 03:00
Fredag
10:00 - 03:00
Lørdag
10:00 - 03:00
Søndag
10:00 - 03:00
Full visning
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3.5
1 132 anmeldelser
Ypperlig
308
Svært bra
385
Gjennomsnittlig
291
Dårlig
70
Forferdelig
78
Dahlia S
Aruba53 bidrag
nov. 2023 • Alene
I live in aruba part time. Sometimes when in the area I go to play slots. I never win here. I win 2 jackpots in 2 other casinos. Also I agree with previous reviews. Some employees here are weird. I had a guest follow me around the casino and she kept popping up behind me. She started to spew strange words at me. I told security who virtually did nothing. Security woman made an excuse as the lady was a local and had language problem. No true at all. She spoke perfect English. The interesting thing is one of my taxi drives told me she had the same issue in this casino with the same lady following her. Open your eyes security. I wont be back there. Ever!
Skrevet 15. november 2023
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.
Dear Dahlia S
Sorry for this late response.
Based on your review, I requested Alhambra management to do a full investigation, including what could be captured by our colleagues working in the security department.
Guest satisfaction & safety are high priorities in our organization.
Any complaints, or suggestions for improvement are taken very seriously and addressed promptly to our associated department heads.
The result of our investigation does not show the events you mentioned in your review, nor do we have any complaints reported by you.
In addition, in our daily reports, which are very detailed and specific, no guest complaints have been found by you, or any other of our guests, regarding what you described.
Speaking to our Security Manager, she confirmed that our security officers put priority on safety and follow-up on any guest request, including when behavior of individuals would make any of our guests feel uncomfortable.
We feel sorry for you not feeling comfortable.
However, we do not recognize your point about security not following up on such issues.
Trusting to have responded to you correctly.
I sincerely hope that you will give Alhambra another try.
We are here to serve you, the same as we serve anyone else.
With kind regards,
Skrevet 4. desember 2023
Dette svaret er den subjektive meningen fra en representant for foretaket og ikke fra Tripadvisor LLC.
henrydoglesley
Hampton, NH7 bidrag
sep. 2023 • Par
I have been going to the Alhambra Casino for almost 20 years and LOVE it!! Every time I walk in I am greeted by name, smiles and even some hugs! The pit bosses are incredibly friendly and helpful as are the dealers and waitstaff! I wish I could name each and every staff member in here because they are ALL incredible!! Thank you, Alhambra for making every year special!
Lesley Ogden
Lesley Ogden
Skrevet 9. oktober 2023
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.
Dear Mr. Henry,
This morning, I opened up my computer and the first thing I noticed was your great review about Alhambra. This made it a wonderful start of my day.
Our hardworking crew members certainly will appreciate your nice words and having received a 5-dot max-rating. Especially because this has been given for their service and friendliness.
Not being able to name them all is understandable. Lesley Ogden will feel proud by your recognition.
We like to thank you for being our loyal guest at Alhambra for almost 20 years already and hope we may continue to serve you for many years to come.
With kind regards,
Skrevet 10. oktober 2023
Dette svaret er den subjektive meningen fra en representant for foretaket og ikke fra Tripadvisor LLC.
Edward D
3 bidrag
okt. 2023 • Venner
Alex our server was excellent very attentive and polite happy to see familliar faces through the years
Skrevet 6. oktober 2023
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.
Dear EdwardD,
Thank you for your positive 4-dot rating and mentioning the excellent service received Alex.
Hope we may welcome you soon again!
Skrevet 9. oktober 2023
Dette svaret er den subjektive meningen fra en representant for foretaket og ikke fra Tripadvisor LLC.
Peter H
1 bidrag
sep. 2023 • Venner
Best casino in Aruba with super drinks and a lot of fun very great and nice waiters, especially our waiter Alex, best man
Skrevet 28. september 2023
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.
Dear Peter,
Thank you so much for rating Alhambra "Best Casino in Aruba" and your kind words regarding our waitstaff.
I will share this with our hardworking team, including Alex.
Hope we may welcome you soon again!
Skrevet 29. september 2023
Dette svaret er den subjektive meningen fra en representant for foretaket og ikke fra Tripadvisor LLC.
Patrick P
1 bidrag
sep. 2023 • Par
Perfekt …wir hatten eine Menge Spaß. Unsere Kellner Alex und Joana machten einen Super Job. Er brachte uns auch ohne Bestellung die Drinks welche wir natürlich direkt verputzten
Skrevet 28. september 2023
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.
Lieber Patrick,
Vielen Dank für die positive Bewertung und Ihre 5-Punkte-Bewertung für Alhambra. Ich hoffe, Ihre Casino-Erfahrung war genauso großartig wie der Service, den Sie von unseren Mitarbeitern erhalten haben.
Ich werde Ihre Bewertung mit unserem Team teilen, insbesondere mit Alex und Joanna.
Wir hoffen, Ihnen bald wieder behilflich sein zu können.
Vielen Dank
Skrevet 29. september 2023
Dette svaret er den subjektive meningen fra en representant for foretaket og ikke fra Tripadvisor LLC.
John D
1 bidrag
sep. 2023 • Familie
We come to Aruba at least three weeks a year. Alex is a server in the casino. He is wonderful. Friendly and very attentive. Can go wrong with him.
Skrevet 23. september 2023
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.
Dear John D,
Thank you so much for your perfect rating for Alhambra, and your kind words regarding Alex.
I will share this with him and our hardworking team.
Wishing you a wonderful week.
Hope we may welcome you soon again!
Skrevet 25. september 2023
Dette svaret er den subjektive meningen fra en representant for foretaket og ikke fra Tripadvisor LLC.
Dennis A
Warwick, RI4 bidrag
aug. 2023 • Familie
Very nice casino. Alex that comes around with the drinks was extremely pleasant and always had a smile. It seemed like he loved what he does. Well done Alex!!!
Skrevet 2. september 2023
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.
Dear "Denna314",
Thank you so much for this short, but wonderful review, about your visit to Alhambra.
Having received your 5-dot rating is also much appreciated.
We certainly will share this among our hard-working crewmembers, including your special attention for Alex.
Kind regards,
Skrevet 4. september 2023
Dette svaret er den subjektive meningen fra en representant for foretaket og ikke fra Tripadvisor LLC.
Marcus O
2 bidrag
aug. 2023 • Par
First of all: don’t come here with the wrong expectation. Like any other casino on the island, this is not AC or Las Vegas. Don’t expect to find double deck blackjack, 3:2 odds or stand on soft 17 — but that’s all to be expected and it’s on you if you’re surprised.
Table games are very busy in prime time but seats open up regularly - all Blackjack seats were full when I arrived but it was only about five minutes before I found a spot. Once situated, Drink service is rapid and frequent, which is a very nice touch.
But — Overall? It’s just *weird.* Weird rules, weird vibes and (some) very weird staff.
Playing craps was really the peak of the bad experience, led by Oscard. Every other person at the table was pleasant and there to help — but Oscard ruined the experience for me and a number of others. I’ve played craps for 20 years and while I am happy to respect House rules, this was a beyond the pale. On my first roll I was scolded for “rubbing the dice on the table.” I was genuinely confused as to what he meant, but upon asking for clarification I was told “you will rub the numbers off.”
Now; this is a reasonable thing — they have very nice, clean felts which should be taken care of. I’m not particularly attached to any one way to throw so I changed it up so I wouldn’t even give the appearance of “rubbing the dice.”
I thanked him for the direction and rolled — but from then on he was unpleasant and rude to me and other players — to the point that when I came up to roll a second time as he returned to the stick, myself and 5 other players cashed out and left the table.
I understand the importance of a property’s “unique” rules. We are on their property and they make the rules. But on an island with many gambling options I think that a ten dollar cab ride to literally any other destination is preferable to Alhambra.
The most frustrating thing? I also interacted with some of the most kind and talented dealers I’ve ever seen. It’s a shame that people like Luby and other staff are overshadowed by a few bad actors.
I won’t be back to Alhambra, despite planning to stay again at a resort next door. It’s not a welcoming place and I suggest others avoid it at all costs. (Pun intended.)
Table games are very busy in prime time but seats open up regularly - all Blackjack seats were full when I arrived but it was only about five minutes before I found a spot. Once situated, Drink service is rapid and frequent, which is a very nice touch.
But — Overall? It’s just *weird.* Weird rules, weird vibes and (some) very weird staff.
Playing craps was really the peak of the bad experience, led by Oscard. Every other person at the table was pleasant and there to help — but Oscard ruined the experience for me and a number of others. I’ve played craps for 20 years and while I am happy to respect House rules, this was a beyond the pale. On my first roll I was scolded for “rubbing the dice on the table.” I was genuinely confused as to what he meant, but upon asking for clarification I was told “you will rub the numbers off.”
Now; this is a reasonable thing — they have very nice, clean felts which should be taken care of. I’m not particularly attached to any one way to throw so I changed it up so I wouldn’t even give the appearance of “rubbing the dice.”
I thanked him for the direction and rolled — but from then on he was unpleasant and rude to me and other players — to the point that when I came up to roll a second time as he returned to the stick, myself and 5 other players cashed out and left the table.
I understand the importance of a property’s “unique” rules. We are on their property and they make the rules. But on an island with many gambling options I think that a ten dollar cab ride to literally any other destination is preferable to Alhambra.
The most frustrating thing? I also interacted with some of the most kind and talented dealers I’ve ever seen. It’s a shame that people like Luby and other staff are overshadowed by a few bad actors.
I won’t be back to Alhambra, despite planning to stay again at a resort next door. It’s not a welcoming place and I suggest others avoid it at all costs. (Pun intended.)
Skrevet 10. august 2023
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.
Dear Mr. “Marcus O”,
It’s great to read your overall impression about visiting Alhambra.
Regarding your experience at our craps game, concerning “weird rules”, “weird vibes” and “(some) very weird staff”, we sincerely apologize for if that ruined your expectations.
We will share your comments and associated remarks with the people in charge of the table games department, review and discuss all your written specifics, and if possible, use these to make eventual adjustments, all with the goal to improve our visitor’s overall experience.
Alhambra has a great history and reputation for visitors coming to play, have fun, meet nice folks, and receive great service.
Although not happy with your very low 2-dot rating, it is our goal to keep up this reputation, and therefore we highly appreciate your review.
We hope you will give us another chance to welcome you once more, and you will have a better experience with us.
Thank you,
Skrevet 10. august 2023
Dette svaret er den subjektive meningen fra en representant for foretaket og ikke fra Tripadvisor LLC.
Lisa R
1 bidrag
jul. 2023 • Familie
Alex is the best cocktail server EVER!! Great guy, friendly & on the money! He kept the drinks flowing all night! Cheers Alex!!
Skrevet 31. juli 2023
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.
Dear Lisar,
We do receive numerous compliments about the service received from our visitors to Alhambra.
I must admit that we have never received that many compliments in just a few months for one individual, named ALEX.
We all thank you for recognizing him giving the best service possible, meeting your and exceeding the expectations of many others.
With kind regards,
Skrevet 1. august 2023
Dette svaret er den subjektive meningen fra en representant for foretaket og ikke fra Tripadvisor LLC.
5oclocksomewhere
2 bidrag
jul. 2023
This casino is my go to in Aruba because it is close to home. It's small enough to be comfortable and large enough to offer variety. Years ago i met Alex (floor server) and found him friendly, quick to serve and most of all, a nice person. He was not there for awhile, but this year he is back and I thank you Alhambra. He is still the Alex I knew; personable, willing to do whatever he could to make the stay more enjoyable..
Skrevet 26. juli 2023
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.
Dear "reginao",
Thank you so much for your positive review, including the maximum 5-dot score received.
Yes, Alhambra always strives to keep the gaming opportunities attractive and in line with the global market. Our hardworking crew members are here for you to deliver the best possible service.
Besides many of our other crew members, our friendly server Alex is getting numerous compliments. He is service minded, giving his full attention to our visitors & players, and makes Alhambra enjoyable to visit and play.
Your positive notes will be shared with all our crew members.
With kind regards,
Jan ten Have
Skrevet 27. juli 2023
Dette svaret er den subjektive meningen fra en representant for foretaket og ikke fra Tripadvisor LLC.
JOAnn642014
St. Augustine, FL50 bidrag
Can we walk from Celebrity cruise terminal to casino?
Jan ten Have
Oranjestad, Aruba
Sorry, that will be a bit too far. I suggest to take a taxi, which will take about 10 minutes, or less.
JOAnn642014
St. Augustine, FL50 bidrag
How far from cruise terminals
Ron R
Toronto, Canada237 bidrag
It's a short 15 minute public bus ride one way.
casinos, how far from the port
Jan ten Have
Oranjestad, Aruba
Hi, everything in Aruba is on short distance. Alhambra Casino from the port is about a 10 minutes drive.
What are the hours of the Alhambra casino during the pandemic. Especially the table games like 3 card poker
howiefun2002
Owings Mills, MD147 bidrag
Returning to Aruba for a couple of weeks Just want to make sure that the Alhambra will still cask American Express Traveler Cheques at the Casino cage
Thanks
Anita B
10 bidrag
There was a couple a few slot machines down that had them just go to where u cash in your winnings.
Wroehrig
Myrtle Beach, SC75 bidrag
Do they have sports betting at the casino
RiccardoI961
Henderson, NV
Hello and thank you for your question re if Alhambra Casino has Sports Betting. We actually have 2 Sports Kiosks that offer Vegas odds on most sporting events going on in the World.
Thanks
Alhambra Casino Management.
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Vanlige spørsmål om Alhambra Casino
- Alhambra Casino er åpen:
- Søn - Lør 10:00 - 03:00
- Hoteller i nærheten av Alhambra Casino:
- (0.15 km) Casa del Mar Beach Resort
- (0.28 km) Manchebo Beach Resort & Spa
- (0.22 km) Divi Aruba All Inclusive
- (0.26 km) Aruba Beach Club Resort
- (0.35 km) Bucuti & Tara Beach Resort Aruba
- Restauranter i nærheten av Alhambra Casino:
- (0.02 km) The Brownstone Restaurant
- (0.06 km) Fusion Wine & Piano Bar
- (0.08 km) Twist Of Flavors Aruba
- (0.07 km) Santos Coffee with Soul
- (0.19 km) Pizza Bob's