The Play Factory
The Play Factory
4.5
09:30–18:30
Mandag
09:30 - 18:30
Tirsdag
09:30 - 18:30
Onsdag
09:30 - 18:30
Torsdag
09:30 - 18:30
Fredag
09:30 - 18:30
Lørdag
09:30 - 18:30
Søndag
10:30 - 18:30
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Når systemet oppdager et problem, kan en anmeldelse automatisk avvises, sendes til anmelderen for bekreftelse eller gjennomgås manuelt av teamet vårt av innholdsspesialister. Disse spesialistene jobber døgnet rundt for å opprettholde kvaliteten av anmeldelsene på nettstedet vårt.
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4.5
4,5 av 5 bobler69 anmeldelser
Ypperlig
39
Svært bra
21
Gjennomsnittlig
4
Dårlig
3
Forferdelig
2

Brian D
Shrewsbury, UK18 bidrag
5,0 av 5 bobler
mai 2023 • Familie
Amazing huge soft-play which suited our 3yr old and 5yr old for a couple of hours.
Plenty of parking, seats and tables for the adults, food and drink and toilets.
Skrevet 4. juni 2023
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.

Josh C
3 bidrag
1,0 av 5 bobler
des. 2021 • Familie
Decided to treat the children to have play time with there tea, I had some food too, shortly after I needed the toilet as I opened the ladies main door for the toilets an awfull smell hit the back of my throat causing an instant mouth watering, it caused me to Bork then be sick, the smell is absolutely disgusting, I reported it to a male member of staff who just shrugged his shoulders?? The ladies toilets are near the reception so surly they must smell the stench when the door opens??
Skrevet 22. desember 2021
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.

LauraEmily98
North East England, UK10 bidrag
4,0 av 5 bobler
mar. 2019 • Venner
The play factory is a great place to bring young children to keep them entertained for a couple of hours. Family of the young child can sit and enjoy a nice meal whilst the child plays. The food is absolutely gorgeous and I can’t recommend having a meal there enough, and the facilities of the play factory for the children are really really good.
Skrevet 31. januar 2020
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.
Hello Thank you so much for taking the time to give such lovely feedback. It really is very much appreciated. We hope you make the most of your play passport and build up plenty of loyalty points. I'm sure you will be due a free visit soon x Thanks again, your feedback will be passed to the team. Regards Jenny General manager
Skrevet 11. februar 2020
Dette svaret er den subjektive meningen fra en representant for foretaket og ikke fra Tripadvisor LLC.

Jill B
Whitby, UK81 bidrag
5,0 av 5 bobler
nov. 2019
Come here on a regular basis with my grandson it is very good plenty for them to play with,and nice sandwich for lunch too
Skrevet 30. desember 2019
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.
Hello Thank you ever so much for taking the time to give a lovely review. We hope to see you again soon. Best regards Jenny General manager
Skrevet 11. februar 2020
Dette svaret er den subjektive meningen fra en representant for foretaket og ikke fra Tripadvisor LLC.

Deborah
Leeds75 bidrag
4,0 av 5 bobler
jul. 2019 • Familie
The Play Factory is well equipped, the staff are friendly and most importantly, it's always clean! Food, drinks and entry are decently priced.
I knocked one star off though because there are always big kids in the toddler area! I'll give credit where it's due, staff do sometimes clear them out but it should be the responsibility of the parents who are too busy on their phones or chatting to their friends. There are quite often under 1's or toddlers just finding their feet in the Toddler Area, so it's not nice when groups of rowdy kids who look about 10 are in there storming around and pushing the little ones over.
Skrevet 31. juli 2019
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.

Dell_Zincht
Middlesbrough, UK21 bidrag
4,0 av 5 bobler
mai 2019 • Familie
Let me start by saying that I don't claim to be the greatest parent in the world. Obviously i'm not, but I supervise my children in these sorts of places as while it is soft play, accidents can happen. I also want to ensure that my children play nice with others. Therefore it's a shame to see that so many parents let their kids run loose while they sit back either with a coffee or on their phones. My child had a toy stolen from them from a slightly older child, whose parents were nowhere to be seen. This led to an ethical dilemma in my head - do I admonish the child in the absence of their parent, or do I allow my own child to be bullied? I chose the latter and am ashamed in retrospect but what are you supposed to do in that situation?

Anyway, the actual play centre is very good, there's lots for kids to do and places to explore and it's relatively adult friendly (essential when you're following a 3 year old around the place!) and the staff are friendly and attentive. The lady on the entrance desk showed empathy when we were leaving with said 3 year old who was having a tantrum (she didn't want to leave so it must be good!)

There is hot and cold food on site, with lots of healthy options for children and adults, Veggie options and even Gluten free options, which is a big bonus. We didn't eat on this occasion but we have in the past and it was good then.

All in all this is one of the better soft play areas in the area, quite a few we've been to have surly, uninterested staff and often loud music, the radio was on when we visited but it was background noise and easily tuned out.
Skrevet 3. mai 2019
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.

lin1256611
North Yorkshire, UK13 bidrag
3,0 av 5 bobler
apr. 2019
This is a good facility for children and gives hours of fun in a safe setting. However, on arrival I was promptly asked for my name and address together with the children’s names and dates of birth and after asking several questions learned that the information would be “stored for next time” so I wouldn’t have to repeat it and would be given a card. This was not a choice and eventually it became clear it was to do with regulations. I get that fire regulations etc may call for some sort of register but I absolutely hate that I’m not offered the opportunity to have the information removed on leaving or even given an explanation for why it is needed in the first place! I do not want my children’s names and dates of birth logged in a system I have no control over. Please leave a visible sign at the reception area explaining what information is required on entry by law (it was made clear to me I couldn’t get in without providing it although I had a paid voucher) and what can be done to remove it. Staff tried to be helpful (they are all very pleasant there) but they did struggle to explain and couldn’t find any written information although they did agree to remove my data on leaving.
Skrevet 7. april 2019
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.
Hello, Thank you for taking the time to review our centre :) We are always trying to improve the service we provide, in regards to customer service, value for money and safety. We have moved over to what is known as a leisure management system, and as you rightly said, it's primary use is to monitor who is in our building at all times should we ever need a fire report (fingers crossed we don't). It is also so that we know exactly who is in our building, should there ever be any safeguarding or security concerns, we hope this will act as a welfare barrier for both our customers and our team. Just as if you were to go into a school / nursery setting you would provide your details. You can always request your information to be removed, in line with GDPR, the team on shift cannot always do this, as it needs to be a management log in to do this, but the Supervisor who you spoke to on the day did give me a call (I was on shift at another centre) and request this on your behalf. There are other benefits that you may opt in to if you wish that include receiving monthly offers from ourselves (we never have and never will share any of the information we store with any third party) and you can pre-register for our loyalty points (starting in May) that will work a bit like a boots card where you collect points for everything you spend, then you can use them to pay for entry / food / drinks etc. however, this is an opt in, so you aren't automatically enrolled unless you request to be, again in line with GDPR. I hope this helps, change is always disruptive, and this is new to all of us, but we do believe that it will make us a better facility all round. I hope this provides some clarity, and I hope you choose to visit us again in the future. Kind Regards, Jaki Assistant General Manager Jaki@endeavourleisure.net
Skrevet 8. april 2019
Dette svaret er den subjektive meningen fra en representant for foretaket og ikke fra Tripadvisor LLC.

kayleeteese
9 bidrag
5,0 av 5 bobler
mar. 2019 • Familie
Came up from manchester to visit kids family and stopped in here for a few hours. Great staff, food was nice too.. Love the chunky chips :) Coffee was decent too!
Skrevet 9. mars 2019
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.
Hi Thanks for taking the time to review the centre. And great to hear your all had fun, and some nice food! See you again soon Thanks Jenny General Manager
Skrevet 24. mars 2019
Dette svaret er den subjektive meningen fra en representant for foretaket og ikke fra Tripadvisor LLC.

tipinandout
Saltburn-by-the-Sea, UK6 bidrag
2,0 av 5 bobler
des. 2018 • Familie
Really disappointed with the food it’s normally great but now the chips are not handmade and the children’s mash looks like it’s been pulled out of a jacket potato, everyone’s food was brought to the table and my child meal was brought last and was told it’s really hot , so we all finished before my child could eat
Skrevet 30. desember 2018
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.
Hi Sorry to hear you were disappointed with your recent visit. The chips we serve nearly 362 days of the year are fresh cut chips. However over Christmas deliveries have been limited from our fresh fruit and veg supplier. And as the fresh cut chips deteriorate we would not serve them. Unfortunately the day you have visited must have been a day when we have had to use a frozen alternative. I would need to look into the issue around the mash as this is usually made daily. If you could message or call us directly so we can rectify this issue it would be greatly appreciated. 01642 767588 , please ask to speak to the supervisor on shift. Many Thanks Jenny General Manager
Skrevet 3. januar 2019
Dette svaret er den subjektive meningen fra en representant for foretaket og ikke fra Tripadvisor LLC.

Silverdevilangelgirl
Skelton-in-Cleveland, UK45 bidrag
5,0 av 5 bobler
sep. 2018 • Familie
My little one loves it here. It’s got even better since they made some changes to the play frame and added a new slide.
The staff are always lovely and friendly and go out of their way to help you where they can. The food is always excellent and very good value.
We have been to many parties here and the new party packages are brilliant and cater to all tastes.
We love coming here and always leave having had a fab time.
Skrevet 14. oktober 2018
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.
Hello, Thank you for your lovely feedback, we're so please to see you enjoy coming to visit us! Have you got one of our loyalty cards? They are available for entry and hot beverages, once you've visited 4 times or bought 4 drinks your 5th is free :) Best Regards Jaki Assistant General Manager
Skrevet 17. oktober 2018
Dette svaret er den subjektive meningen fra en representant for foretaket og ikke fra Tripadvisor LLC.

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The Play Factory (Saltburn-by-the-Sea, England) - Anmeldelser - Tripadvisor

Vanlige spørsmål om The Play Factory

The Play Factory er åpen:
  • Søn - Søn 10:30 - 18:30
  • Man - Lør 09:30 - 18:30


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