Hello, Dycid. First of all, thank you for sharing your comments, we are sorry you feel this way, and we apologize for the bad experience you had; we would like the opportunity to talk and investigate your feedback further, we typically follow exceptional customer service and we regret that your experience with us was not up to par, please drop us a message directly support@satmexico.com, we’d love to resolve this as quickly as possible and find a solution that works for you. Best regards!

Hola estimada Ana Luisa, Antes que todo, muchas gracias por compartirnos tu experiencia, es sumamente valiosa para nosotros, queremos compartirle que lamentamos el inconveniente en el restaurante, ya estamos dando seguimiento al caso para solucionarlo y que no vuelva a suceder. Estamos contentos de saber que a pesar del inconveniente tuvo buena experiencia con el guia y con el tour en general. Saludos!

Hi, wendye777. We're happy that you're happy! Thanks for the awesome review; we hope to see you again soon! Best wishes.

Dear DraCampos First of all, let me thank you for visiting Mexico, we are happy to serve people from all around the world, we are glad you enjoyed this tour, thanks for leaving a review and taking the time out to share your experience with us, we work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We look forward to serving you again soon! Best wishes,