Hi Maria, I am sorry to hear that you did not fully enjoy your experience with us. Unfortunately, due to Garda road closures and factors out of our control, the Blue route was not able to be operated on Easter Sunday. We did however cover most of the blue route on the red route to ensure our passengers continue to get access to as many stops as possible. The only stops which could not be serviced were stop #33 – stop #37 as these were rendered inaccessible due to the direction of our route. Hence the service was running for the three days which your ticket was valid. We put up a message on the service updates page before the weekend warning that closures and disturbances were to be expected. Unfortunately it was too late to inform customers once we were made aware of exactly what these closures would be. We understand your frustration and your feedback has been passed along and will be acted on internally in future. Thank you very much for taking the time to reach out and share your feedback. All the best, Big Bus Dublin Team

Hello petula66. Thank you for your great review. Eoin is certainly an attraction not to miss out on in your Dublin explorations. Hope to see you soon again. Kind regards, Igor

Hi dscraf. Thank you for your review. We will make sure to pass your remarks to our management team and to follow up on your claim. I do apologise for the inconvenience you and your family had to go through. All the best, Igor S

Hi 945barbaraz. Thank you for your review. We are currently implementing multilingual in all of our buses and I do apologise for the inconvenience. Happy New Year. All the best, Igor S.