Hi! We are very sorry to have cancelled the tour. Sickness situations like these are impossible to predict, and obviously we can't force anyone to work under those circunstances. We are very sorry your plans were changed, but unfortunately you didn't had any date available we could reschedule, as we suggested. You should already have received your refund. If you have any problems with it, please let us know. We do try to have someone for backup all the time, but sometimes, under such a short notice, backup fails. Our colleagues have their family lives also and we are a small structure, which is also what makes our tours so unique. Our colleague is now much better. Thank you. Thanks for understanding!