Hello Jessica, I would like to take this time to thank you for your review and to say that we appreciate your honest feedback. However, we would like to shed light on some of your comments. The entrance fee not being included, is and has never been in " small print" This is stated under Inclusions & Exclusions, also stated in the basic description of the product and also under ticketing information. This would be pretty hard to miss when booking. It would also be difficult for us to put a price next each hotel separately, hence why we broke it down to 3 separate locations. With the south east location being the cheapest option. Please bare in mind, as well, that our services are listed with Viator, which involves them being paid a commission. Now, we also understand the distance maybe short, but there are hotels which are further off. In addition, if we are made aware that you rented a vehicle, we suggest to you to drive yourself and cancel with us. At times, we also use our discretion in certain situations to also pay the entrance fees for one person or two persons out of pocket. Lastly, the drive also includes your driver sharing some valuable information with you about our island so as not to make the drive boring. It just so happens, that not all of our drivers do this. Which is mainly why Dannyboy does majority of the tours himself. So I am truly sorry if you felt that you were 'ripped off" as this is certainly not what we are about or stand for. We wish you all the best and Happy Holidays!