Thanks Steve for the glowing reference and taking the time to write such a in-depth descriptive review of your tour experience. Terrible photo of me (haha!) but the rest of your photos are great! :) I'll pass on your kind words about the scallop pie to island pies. Very yummy indeed!! Safe onward travels, James Posh Penguins

Thanks Jeff ! it was a pleasure to meet you and Deb. It always like an honour to be there when people come face to face with a koala for the first time in their life. It really is a special moment. And I'm glad you took the opportunity to upgrade your experience to the 'meet-and-greet' a koala at the wildlife park. Its great to be able to get up close and personally with these beautiful animals. I hope you both enjoy the rest of your time Down Under :) Warm regards, James posh Penguins

Thanks Sharon, Your mother in law has great taste! And yes, we are more than happy to meet the arrivals of cruise ships either in Melbourne or down in Phillip Island. Its worth noting that, if joining a tour on Phillip Island from the cruise ship terminal, the 12 hour tour ultimately becomes an 8 hour tour, as our guide will still need to travel to/from Melbourne to reach the island (which is a 2 hour drive each way) Thanks for your recommendation. Warm Regards, James

Hi Alex, thank you for the review. I am glad you found it a seamless experience. We took the opportunity over lock down to make the booking process easier, so we are really glad that came through during your experience. I'm glad we managed to find a free day to take you down the Great Ocean Road Thanks again, James :)

Erin is a legend! I will pass on your appreciation. Yes, the cafe a the Penguin Parade is not the perfect dining experience, but unfortunately in such a secluded area, it is the only option. We can offer a dining option in the town of cowes, but this would mean missing out seeing some really great wildlife sightseeing just before sunset, which is when they are most active. But we are happy to adapt the tour, whichever way our guests would prefer. Warm regards, James Posh Penguins

Thanks for those kind words Julia. Oh yes, there is much more to the island than just the Penguins. Vey happy you got to experience it and I got to show you some parts that the majority of tourists don't get to see. Warm regards, James Posh Penguins

I'm sorry to hear your rental car got double booked, but I'm so glad we could come to the rescue. Thank you for your endorsement. Warm regards, James Posh Penguins

Hi Elizabeth, So happy to hear you finally made it to Phillip Island with us and that you still found us relatively cost effective, despite being a private tour provider. Yes, I am also I agreement that Erin is an awesome guide :) :) Warm regards, James Posh Penguins

Thanks Paul, for taking your time to write extensively about your experience. The extra information can really help others make a more informed decision about whether to choose us or not. I would also like to share my gratitude for confirming the great conservation work that the staff and volunteers at the Penguin Parade do. A lot of it is behind the scenes, which the public will never physically see. Therefore, on our tours, we like to educate all our guests about their less-visual conservation efforts on the island, both past, present and future. Whilst we are a for-profit company, we care very much about the welfare of the local wildlife and when possible, we do work hand-in-hand with organisations assisting in this push to advocate for improvements to advance conservation. And as our guides are all local to the island (such as Sally who conducted your tour), it might be said that perhaps we also have a deeper connection to the area than most other operators, along with a greater sense of responsibility to its longevity. Thanks also for pointing out some of the other benefits from choosing us. Before setting up our tours many years ago, we looked hard at what other operators were doing, and cherry picked what we thought they did well.....and more importantly left out what they weren't doing well !! That combined with our extensive local knowledge of the area, we think, makes for a great touring experience all round. Warm regards, James

Thanks Mary, It was lovely to meet you and your husband Jeff. Yes, per person our costs are much higher than a group big bus tour, but I am really happy you thought it was worth the extra cost in the end. I'm also glad you took our advice on choosing the underground bunker. As you were visiting in the winter (July), it really is the safest choice. And its great to see the penguins from that angle (and you still have the flexibility to leave the bunker and watch them from the same height as everyone else as well). James :)