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Onsdager - Finne Famagusta: Ghost Town & Wine Tasting Small Group Day Tour levert av Cyprus Taste Tours

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Onsdager - Finne Famagusta: Ghost Town & Wine Tasting Small Group Day Tour

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Fra
USD 109,06
Dato
2 voksne
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Oversikt
Viktig informasjon
Varighet
7 t 30 m
Inkludert
  • Vann på flaske
  • Vi stopper for en full meze lunsj underveis. Dette er inkludert i prisen sammen med lokale drinker og vin.
  • Du får også nibbles med vinsmaking!
  • Vi vil nyte Kypros kaffe underveis
  • Vi deltar i en vinsmaking av 6-10 cypriotiske viner, alt fra forskjellige boutique-prisbelønte vingårder rundt øya.
  • Kjøretøy med klimaanlegg
  • Inngang/adgang - Famagusta Viewpoint
  • Inngang/adgang - Ghost Town Famagusta
Unntak
  • Tips
Vis flere
Tilleggsinformasjon
  • Bekreftelse mottas ved bestillingstidspunktet
  • Ingen rullestoltilgang
  • Tilrettelagt for barnevogn
  • Tjenestedyr er tillatt
  • Seter for spedbarn tilgjengelig
  • De fleste reisende kan delta
  • Denne opplevelsen krever godt vær. Hvis den avbestilles på grunn av dårlig vær, blir du tilbudt en annen dato eller full refusjon
  • Denne opplevelsen krever et minimum antall reisende. Hvis den avbestilles fordi minimumsantallet ikke oppfylles, blir du tilbudt en annen dato/opplevelse eller full refusjon
  • Denne turen/aktiviteten har maksimum 7 reisende
Avbestillingsregler
For full refusjon avbestiller du minst 24 timer før startdatoen for opplevelsen.
3anmeldelser
0spørsmål og svar
Vurdering fra reisende
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Type reisende
Tidsperiode
Språk
Go700015 skrev en anmeldelse des. 2019
1 bidrag
Det var en blanding av datoene for denne turen som ville ha latt meg vente i det uendelige hvis jeg ikke hadde dobbelt sjekket natten før at den var på. Det var det ikke - blandingen er delvis min skyld OG arrangørens feil - men dette var ikke noe denne personen godtok - -
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Dato for opplevelse: desember 2019
Google
Nyttig
Svar fra cyprustastetours, OwnerOnsdager - Finne Famagusta: Ghost Town & Wine Tasting Small Group Day Tour
Besvart 12. des. 2019
Hello TripAdvisor members! It's always fun to come across a bit of drama - even if it is during your holiday research time! So grab a cuppa and here's the story... This person (who as explained did not actually take part in our Finding Famagusta tour) made an enquiry through a chat service which I read while out and about. In this message she stated her available dates and I made a note of these dates and here is where I made the mistake... I noted down the wrong dates. When I replied that we could accommodate her, I clearly stated the date that we could provide the tour. The date I stated was not one of her available dates (due to my mistake) however she replied that she would check the date and get back to me. She did get back to me that the date was fine and we could go ahead. So I sent her a booking link which AGAIN stated the date she had just confirmed. She clicked the link and on the booking page the date she had confirmed (but she was not actually available for) was stated twice on this page - once in LARGE title letters and once in medium title letters. She proceeded to sign up for the tour and received a confirmation email... Again the date of the tour was stated here within this confirmation email. So this date was confirmed in our calender. She then emailed me one month before this date to check that we were picking her up tomorrow morning. I had a shock and went through the previous messages and realised my mistake but also realised that she had failed to spot this mistake 6 times.... Once when I replied with our available date, once when she supposedly checked if she could make this date, once when I sent her the booking link which states the date and she clicked it, twice on the actual booking form and again on the email confirmation. I replied that I was EXTREMELY VERY SORRY for my mistake but as it was the evening before it would not be possible to put the tour together at such short notice. I also offered to send her all the information of the places she could visit alone to create a DIY tour in the hope the hotel could organise a taxi for her for that following day. She replied with A SHOCKINGLY rude response and I explained that yes, I have three young children and obligations that I can't just snap away overnight. Her rude emails continued during my search for a last minute babysitter (after all of course I felt bad as she didn't have any other available dates so if I could make it happen (even at a financial loss as she was a solo traveller) then I would try my best) and this was the point that I decided I would not be able to spend the day with this person because the line of respectful understanding had been crossed. She was rude, inappropriate and did not show any understanding that mistakes happen.... My mistake was made at the very start when she mentioned her available dates just once in the entirety of our communications. She had many opportunities to spot this and double check the info - that is why we send confirmation emails. It was ironic how we made the exact same mistake of not reading the date properly and although I did it once and she 6 times... It was all completely my fault (I'm actually surprised to read in her review that she now admits she was also at fault). I'm still very sorry we could not accommodate her but even if I had managed to miraculously organise the tour at 21:00 in the evening for the morning after... I can't see how it would have beeen possible to spend the day with someone after they had been so rude. All of our other reviews rave about our excellent service and response time so please consider these and judge this tour on the reviews of the activities rather than this selfish complaint. Regards, Louisa
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Elin skrev en anmeldelse aug. 2019
Agia Napa, Kypros13 bidrag
+3
Vi dro på turneen, guidet av den kunnskapsrike og vennlige Andrea. Vi ble hentet på hotellet vårt og fortsatte å møte lokalbefolkningen, fikk fantastisk utsikt over det forlatte Varosha og besøkte Famagusta kommunes kultursenter. Vi stoppet for en utrolig lunsj hvor vi hadde den
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Google
Nyttig
Svar fra cyprustastetours, OwnerOnsdager - Finne Famagusta: Ghost Town & Wine Tasting Small Group Day Tour
Besvart 19. okt. 2019
Thank you for this lovely feedback! So happy you enjoyed the day :)
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Viktig informasjon
  • Cyprus Taste Tours - Ayia Napa, Famagusta Viewpoint, og 4 til
  • Varighet: 7 t 30 m
  • Elektronisk billett aksepteres
  • Gratis avbestilling opptil 24 timer på forhånd
  • Umiddelbar bekreftelse
  • Henting på hotellet
  • Tilbys på disse språkene: Engelsk
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