Dear K. Chava! Good to see you on this platform for another bashing review as well! Seems that you, as a Thai person, who lives in Bangkok FULL of markets, small alleys and so much more wonders of the world should be living somewhere else. This is what our route is all about as tourist love YOUR city for these attractions. As for low level batteries this is a normal practice to swap over to the lighter person to not disturb your ride. Your Tour was scheduled for 2 Hours but you and your family took the courtesy of doing a 2 hour tour in 5 "FIVE" hours! The practice is not in small alleys but in our parking lot that has space for parking 50 cars! Plenty of space to learn all about your new ride. The scooter ran out of battery at 12:15! 1 hour and 15 minutes later than the tour should have lasted! YES we did bring you a brand newly charged scooter to NOT spoil your fun while you were waiting enjoying coffees in the coffee shop. I am sorry that we are located in a 90 year old market that people love. BTW, the meat section is part of a market in which we also have our cooking school. Your friends, whom have been been 5 times already still loving it. May I suggest for your next trip not to rely on your friends anymore. There are plenty of day spa's out there that can pamper your needs all day long.