Dear Sir, Thank you from the bottom of our hearts for taking the time to share your truly remarkable experience with Shan and Apple Vacations during your full day tour to Sigiriya and Dambulla from Colombo. We are absolutely thrilled and honored to receive such glowing praise. Your description of feeling like you were reconnecting with an old friend from the moment you stepped into the vehicle warms our hearts. We strive to create a welcoming and friendly atmosphere for all our guests, and we are delighted that Shan's presence made you feel right at home. His genuine passion for Sri Lankan culture and history shines through, and we're delighted that he happily answered all your questions, enriching your tour with his knowledge and insights. We believe that every moment counts, and we're thrilled that Shan made sure to pause whenever you wanted to capture the scenic surroundings through your lens. We understand that these memories will last a lifetime, and we're pleased to have played a part in creating those picture-perfect moments for you. The care and attention provided by the park guides at Sigiriya are a testament to their dedication to excellence. We're elated that they went above and beyond to ensure your comfort and satisfaction throughout your climb. Your well-being and safety are of utmost importance to us, and we're glad that you never felt rushed, despite feeling a bit ill afterwards. Your experience is a true reflection of our commitment to delivering exceptional service. It brings us immeasurable joy to hear that Shan swiftly arranged an elephant safari for you. Witnessing these majestic creatures in their natural habitat is truly a magical experience, and we're thrilled that you were able to witness their beauty up close. The fact that you were able to snap some choice photos of these beautiful elephants makes it all the more special. We understand that not everyone has the energy to embark on the climb to the Dambulla cavern, and we appreciate your understanding. However, we're delighted that Shan made sure you didn't miss out on capturing some iconic shots while you were there. Your satisfaction is our utmost priority, and we're always striving to exceed your expectations. The journey back to Colombo is a time for relaxation and reflection, and we're thrilled that it was filled with tunes and friendly conversation. Shan's ability to create a warm and engaging atmosphere truly enhances the overall experience. It's our belief that the journey is just as important as the destinations themselves, and we're pleased to hear that you enjoyed every moment. Your kind words and unwavering trust in us for your future Sri Lankan travel needs mean the world to us. We are deeply committed to maintaining the highest standards of service and ensuring that every aspect of your future journeys with us will be even more extraordinary. Once again, we extend our sincerest gratitude for your heartfelt review. We wish you safe and joyful travels, and we eagerly await the opportunity to welcome you back on another magical adventure with Apple Vacations. Warmest regards, Jeev Apple Vacations

Dear Customer ! Greetings Behalf of Apple Vacations, First of all, thank you for taking the time to write to us. We’re always delighted to hear from a happy customer! Thanks so much for the positive feedback. It’s always good to know that our customers are out there, enjoying our service and finding it memorable. Its always a pleasure serving you and certainly look forward to doing that in your future trips too. Once again thanks a bunch for selecting us as your traveling partner and for giving us this opportunity, we couldn’t have done it without you! which will help him to improve his skills. We really appreciate your kind words about Apple vacations service on your review, it always makes our entire team super excited when our valuable customers are happy that they tell the world. We hope to keep up our performance and wish that you will remain confident in us for your future trips. CHEERS! With Love, Apple Vacations

Dear Customer ! Greetings Behalf of Apple Vacations, First of all, thank you for taking the time to write to us. We’re always delighted to hear from a happy customer! Thanks so much for the positive feedback. It’s always good to know that our customers are out there, enjoying our service and finding it memorable. Its always a pleasure serving you and certainly look forward to doing that in your future trips too. Once again thanks a bunch for selecting us as your traveling partner and for giving us this opportunity, we couldn’t have done it without you! which will help him to improve his skills. We really appreciate your kind words about Apple vacations service on your review, it always makes our entire team super excited when our valuable customers are happy that they tell the world. We hope to keep up our performance and wish that you will remain confident in us for your future trips. CHEERS! With Love, Apple Vacations

Dear Customer ! Greetings Behalf of Apple Vacations, First of all, thank you for taking the time to write to us. We’re always delighted to hear from a happy customer! Thanks so much for the positive feedback. It’s always good to know that our customers are out there, enjoying our service and finding it memorable. Its always a pleasure serving you and certainly look forward to doing that in your future trips too. Once again thanks a bunch for selecting us as your traveling partner and for giving us this opportunity, we couldn’t have done it without you! which will help him to improve his skills. We really appreciate your kind words about Apple vacations service on your review, it always makes our entire team super excited when our valuable customers are happy that they tell the world. We hope to keep up our performance and wish that you will remain confident in us for your future trips. CHEERS! With Love, Apple Vacations

Dear Customer , Thank you for taking the time to share your experience with us. We apologize for falling short of your expectations on the tour. We take your feedback seriously and will use it to improve our services in the future. We would like to clarify that our tours are designed to provide transportation and guided visits to various destinations, but we understand that you were expecting more detailed information from your driver about Sri Lanka. We will make sure to communicate this to our drivers so that they can provide more context and background about the sites visited during the tour. Regarding the bottled water, we understand that one bottle may not be sufficient for the entire tour, especially in the heat. We will make sure to communicate this more clearly in our tour listing and advise customers to bring additional bottles of water. Once again, we apologize for any inconvenience caused during the tour and we appreciate your feedback as it helps us to improve our services. If you would like to discuss this further, please feel free to reach out to us. Best regards,

Dear Customer ! Greetings Behalf of Apple Vacations, First of all, thank you for taking the time to write to us. We’re always delighted to hear from a happy customer! Thanks so much for the positive feedback. It’s always good to know that our customers are out there, enjoying our service and finding it memorable. Its always a pleasure serving you and certainly look forward to doing that in your future trips too. Once again thanks a bunch for selecting us as your traveling partner and for giving us this opportunity, we couldn’t have done it without you! which will help him to improve his skills. We really appreciate your kind words about Apple vacations service on your review, it always makes our entire team super excited when our valuable customers are happy that they tell the world. We hope to keep up our performance and wish that you will remain confident in us for your future trips. CHEERS! With Love, Apple Vacations

Lieber Kunde ! Grüße im Namen von Apple Vacations, zunächst einmal vielen Dank, dass Sie sich die Zeit genommen haben, uns zu schreiben. Wir freuen uns immer, von einem zufriedenen Kunden zu hören! Vielen Dank für das positive Feedback. Es ist immer gut zu wissen, dass unsere Kunden da draußen sind, unseren Service genießen und ihn unvergesslich finden. Es ist immer ein Vergnügen, Ihnen zu dienen, und wir freuen uns auf jeden Fall darauf, dies auch bei Ihren zukünftigen Reisen zu tun. Nochmals vielen Dank, dass Sie uns als Ihren Reisepartner ausgewählt und uns diese Gelegenheit gegeben haben. Ohne Sie hätten wir es nicht geschafft! die ihm helfen, seine Fähigkeiten zu verbessern. Wir wissen Ihre freundlichen Worte über den Apple Urlaubsservice in Ihrer Bewertung sehr zu schätzen. Unser gesamtes Team freut sich immer sehr, wenn unsere wertvollen Kunden sich darüber freuen, dass sie es der Welt erzählen. Wir hoffen, dass wir unsere Leistung beibehalten können und wünschen Ihnen, dass Sie uns für Ihre zukünftigen Reisen vertrauen. BEIFALL! Mit Liebe, Apple Vacations

Dear Customer ! Greetings Behalf of Apple Vacations, First of all, thank you for taking the time to write to us. We’re always delighted to hear from a happy customer! Thanks so much for the positive feedback. It’s always good to know that our customers are out there, enjoying our service and finding it memorable. Its always a pleasure serving you and certainly look forward to doing that in your future trips too. Once again thanks a bunch for selecting us as your traveling partner and for giving us this opportunity, we couldn’t have done it without you! which will help him to improve his skills. We really appreciate your kind words about Apple vacations service on your review, it always makes our entire team super excited when our valuable customers are happy that they tell the world. We hope to keep up our performance and wish that you will remain confident in us for your future trips. CHEERS! With Love, Apple Vacations

Dear Customer ! Greetings Behalf of Apple Vacations, First of all, thank you for taking the time to write to us. We’re always delighted to hear from a happy customer! Thanks so much for the positive feedback. It’s always good to know that our customers are out there, enjoying our service and finding it memorable. Its always a pleasure serving you and certainly look forward to doing that in your future trips too. Once again thanks a bunch for selecting us as your traveling partner and for giving us this opportunity, we couldn’t have done it without you! which will help him to improve his skills. We really appreciate your kind words about Apple vacations service on your review, it always makes our entire team super excited when our valuable customers are happy that they tell the world. We hope to keep up our performance and wish that you will remain confident in us for your future trips. CHEERS! With Love, Apple Vacations

Dear Customer ! Greetings Behalf of Apple Vacations, First of all, thank you for taking the time to write to us. We’re always delighted to hear from a happy customer! Thanks so much for the positive feedback. It’s always good to know that our customers are out there, enjoying our service and finding it memorable. Its always a pleasure serving you and certainly look forward to doing that in your future trips too. Once again thanks a bunch for selecting us as your traveling partner and for giving us this opportunity, we couldn’t have done it without you! which will help him to improve his skills. We really appreciate your kind words about Apple vacations service on your review, it always makes our entire team super excited when our valuable customers are happy that they tell the world. We hope to keep up our performance and wish that you will remain confident in us for your future trips. CHEERS! With Love, Apple Vacations