Bein Harim is glad to read this 5 star review of your tour guided by Amir. He is worthy of your praise. We appreciate your kind words of this service And hope to see you again.

Dear Sifytat, Thanks for the compliments on your guide Itamar, and his professionalism. He is worthy of your feedback for his efforts. We are certainly regretful that this was the nature of this shop experience. We are not the shop proprietors. It's a bathroom stop mainly. If you were fraudulently dealt with there, this should have been immediately reported to the guide! On the spot! As for the hagglers outside. It's a worldwide phenomenon for souvenir sellers.No justification on our part but there has been no tourism for 2 years...So during this period over the high holiday season, they are probably very assertive in trying to sell their wares. Bein Harim obviously has no affiliation or control with these souvenir hawkers in the Old City. Pity that you did not share this with your guide, who no doubt would have come to your assistance. Sincerely, Bein Harim team

Dear Sir it is essental when booking a tour to make sure you are aware of all the information. If a mail is sent to the adress you supply then there is no reason it shouldnt be received?. SInce COvid and the new light rail constructuion city wide , there are sifgnificant chag nges in pick up locations. We can only inform you. We are regretful that this occured for you. But the traveller also has to take responsiblity when booking a tour.

Thanks so much for sharing your satisfacton of the tour and your guide. We do make every effort to avoid traffic as transport logistics however complicated are our top priority daily. Thanks for this complementary review.

Thanks so much for sharing the satisfaction with our guide Yuval and your tour to Massada.He sure is worthy of your praise and we certainly appreciate your mention of the value of our tour. Hope to see you again

Thanks so much for sharing on this platform your memorable tour experience with us. We certainly are trying after such an extended closure period ,our very best and yes! , our guides are highly knowledgable and experienced. We sure hope to see you again.

So happy to read that you were highly satsified with the tour guided by Avi. He is indeed highly professional and experienced, and deserves your praise and feedback. We sure hope to see you again

Thanks so much for sharing your satisfaction of the tour you took. ALso that you have come away with a memorable tour experience. Hope to see you again

HAno is a respected guide on our team of guides. We are happy that you came away with a great and memorable tour experience. We sure look forward to seeing you next year.

Thanks for sharing this satisfaction of the guided tour(pity no mention fo the name of your guide) as well as frustration with the tour you took. Indeed for an outsider, such an action , not to exit in the Moslem quarter during Ramadan, more than the crowds in the tunnel backing out , would have been the alleys of the Muslim quarter itslef. (An unplesant exprience.) We know what this crowdedness is about.the Old City authorities,reserve the right tioimplement such orders during these times, also intricately connected to the delicate balance of orderly routine and life between the communties of this crowded walled city. For an outsider visitng this is hard to percieve or even accept. Limits mainly enhance orderliness.(Understandably we will not attibute this only to Ramadan, as simlair limits are implemented during Jewish or CHristian hoidays as well ,in order to preserve law and order.Hoefully this is a little clearer for you now. Come again there is lots more to explore