Julaften i Betlehem og Jerusalem (midnattmesse) fra Tel Aviv
1.5
Julaften i Betlehem og Jerusalem (midnattmesse) fra Tel Aviv
Av Tourist Israel
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Om
Alder: 0–99 maks. 100 per gruppe
Varighet: 12 t
Starttidspunkt: Sjekk tilgjengelighet
Mobilbillett
Direkte veiledning: Engelsk
Mer
- Festlig julemiddag i Betlehem, veiledning, transport
Det som ikke er inkludert- Eventuell personlig utgift som ikke er nevnt ovenfor
- Startpunkt:
- Kaufmann St 2, Tel Aviv-Yafo, IsraelTekstilbygning, hjørne av Kaufmann Street og Shenkar Street. Hent kl. 14:30
Sluttpunkt:Denne aktiviteten avsluttes på møtestedet. - Ingen rullestoltilgang
- Nær offentlig transport
- Spedbarn må sitte på fanget
Hvis du har spørsmål om tilgjengelighet, hjelper vi deg gjerne. Ring nummeret nedenfor, og oppgi produktkode: 26254P38- Bekreftelse mottas ved bestillingstidspunktet
- Pass påkrevd
- Varmt klær anbefales sterkt
- Kontroll av feiringen i Betlehem er avgjort av de palestinske myndighetene, og turen vil oppfylle alle krav utstedt av dem.
- Turen går inn i Betlehem og er derfor ikke egnet for de som reiser med israelske pass
- Hent og avhenting tilgjengelig fra Tel Aviv, Herzliya og Jerusalem
- De fleste reisende kan delta
- Denne turen/aktiviteten har maksimum 100 reisende
- For full refusjon avbestiller du minst 24 timer før startdatoen for opplevelsen.
- Hvis du har spørsmål om denne omvisningen eller trenger hjelp med å bestille, hjelper vi deg gjerne. Ring nummeret nedenfor, og oppgi produktkode: 26254P38
Midlertidig utilgjengelig
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Reiserute
- Kaufmann St 2, Tel Aviv-Yafo, IsraelTekstilbygning, hjørne av Kaufmann Street og Shenkar Street. Hent kl. 14:30
- 1
- 2
Om operatøren
Ikke ta det fra oss – her er hva andre har å si om denne operatøren:
- Lars Tore S0 bidragFantastisk 2 dagers tur til JordanJeg valgte Tourist Israel for denne reisen etter en anbefaling fra en venn. Turen gikk Tel Aviv kl 04:00 dag 1 med grensekryssning ved Aqaba. Deretter fikk vi oppleve Wadi Rum, overnatting i BEduin leir med god mat og underholdning. Dag 2 dro vi tidlig for å besøke Petra etterfulgt av en lunsj før turen gikk tilbake til Tel Aviv gjennom Eilat. Vår guide, Nizar Aly gjorde en ypperlig jobb med å tilrettelegge turen som er en utfordring med 35 personer i reisefølget. Og han var svært kunnskapsrik. Om jeg skulle komme med en anbefaling, ville jeg om mulig valgt å overnatte i Eilat på tur tilbake. Tilbaketuren var veldig lang og vi kom ikke tilbake til Tel Avi, før kl 01:00 på natten, til tross for at grensepassering fra Jordan var kl 19:00, kvelden før. Men alt i alt, en fantastisk tur med minner for livet.Skrevet 21. april 2018
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1.5
4 anmeldelser
Ypperlig
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Dårlig
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Forferdelig
3
Nonya
California96 bidrag
des. 2019
I've been on three tours with this company and each time, they have not delivered what was advertised for their tours. For the Christmas Eve tour, I had specifically sent an email to confirm that the tour includes guided tours to Milk Grotto and Shepherd's Field and they responded saying these two places are included, which was why I decided to go with them. As others had mentioned, we were just dropped off at the Manger Square without any guided tour of the area at all. That is blatant misrepresentation and false advertising. I went to the Nazareth tour with them and although they had indicated that a visit to Mt Precipice would only be included if time permits, I can't see how it could have been fitted into the schedule after the guide explained that it would take an hour to visit the place. The bus was late for all three tours. Their prices tend to be lower than others but it's not good value for money as they do not cover all the places as advertised and they are usually late in the pick-up.
Skrevet 31. desember 2019
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.
Hi Nonya, thank you for your feedback. We are sorry to hear that your experiences with us did not meet your expectations. We apologize if you expected to see Mt Precipice on the Caesarea, Akko, and Nazareth tour, but as you mentioned, we do not promise a visit there, and on some tours if things run ahead of schedule because the group doesn't have many questions or for some other reason, it could be a possibility. Further, we know that there was a miscommunication on our part in terms of the itinerary for the Christmas Eve tour and we do apologize for that, we know it was a disappointment to many and we hope that the tour in Jerusalem and the rest of your time in Bethlehem was still enjoyable. As for the buses being late, we would be happy to look into this and any other concerns or issues if you email our customer support team at info@touristisrael.com
Skrevet 1. januar 2020
Dette svaret er den subjektive meningen fra en representant for foretaket og ikke fra Tripadvisor LLC.
abshepard
3 bidrag
des. 2019
The tour was poorly organized and a waste of time. The itinerary that was advertised on the website AND handed to us via paper copy at the start of the tour was not followed at all, and we did not get a tour of Bethlehem as promised. Also, going to midnight Mass in Bethlehem is a waste of time in itself because there are no speakers to hear what is going on at the mass.
Here is everything that went wrong with this tour:
First, Tourist Israel made all 150+ people meet at a hotel outside of Old City. We waited about 40 minutes to board 4 different charter buses to take a 5 minute ride to Jaffa Gate.
Once we arrived at Jaffa Gate we had a guided tour of Old City. The guide was excellent, but the group had 45 people with one guide, which is very large. It was difficult to navigate the narrow streets and hear what the guide was saying with so many people.
Next, we boarded the buses again and were dropped off at a large banquet hall for dinner. The hall was freezing, and in the center of the room, there were people smoking and setting up lights for a different event. We sat in the seedy banquet for 2 hours even though the itinerary said dinner was supposed to last an hour. It took an hour and a half for the main course to come. We all thought that the appetizers were the main course. There was also not enough food for everyone seated at our table. A table of 12 was given one basket of french fries.
After dinner, we were dropped off in Downtown Bethlehem about an hour before mass was scheduled to start. When we asked a guide what happened to the guided tour of Bethlehem that was promised both online AND on the printed itinerary we were given, he said it must have been a misprint. He also said that the square would be full of people, but when mass started, the square was barely a quarter full.
Watching the mass from Manger Square was not a good experience. There was only one screen that you couldn't see well unless you were right up front. There were no speakers, so we could neither see nor hear the mass.
We decided to leave about 15 minutes after midnight.
The entire experience was extremely disappointing, and the only reason this review didn't get a 1 star, is because our guide of Old City was great and the staff overall seemed nice.
Here is everything that went wrong with this tour:
First, Tourist Israel made all 150+ people meet at a hotel outside of Old City. We waited about 40 minutes to board 4 different charter buses to take a 5 minute ride to Jaffa Gate.
Once we arrived at Jaffa Gate we had a guided tour of Old City. The guide was excellent, but the group had 45 people with one guide, which is very large. It was difficult to navigate the narrow streets and hear what the guide was saying with so many people.
Next, we boarded the buses again and were dropped off at a large banquet hall for dinner. The hall was freezing, and in the center of the room, there were people smoking and setting up lights for a different event. We sat in the seedy banquet for 2 hours even though the itinerary said dinner was supposed to last an hour. It took an hour and a half for the main course to come. We all thought that the appetizers were the main course. There was also not enough food for everyone seated at our table. A table of 12 was given one basket of french fries.
After dinner, we were dropped off in Downtown Bethlehem about an hour before mass was scheduled to start. When we asked a guide what happened to the guided tour of Bethlehem that was promised both online AND on the printed itinerary we were given, he said it must have been a misprint. He also said that the square would be full of people, but when mass started, the square was barely a quarter full.
Watching the mass from Manger Square was not a good experience. There was only one screen that you couldn't see well unless you were right up front. There were no speakers, so we could neither see nor hear the mass.
We decided to leave about 15 minutes after midnight.
The entire experience was extremely disappointing, and the only reason this review didn't get a 1 star, is because our guide of Old City was great and the staff overall seemed nice.
Skrevet 27. desember 2019
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.
Hi abshepard, thank you for your feedback, we really do appreciate hearing from our clients. We do apologize for the issues with this tour and are taking feedback like yours into consideration to make next year better in terms of content, logistics, and overall experience. We understand that the logistics at the beginning may have felt a bit hectic - we know that some people arrived early to make sure they were there for the departure time, which of course is always better than being late, and we know it took a bit of organization to get everyone sorted onto the correct buses for their tour group, so some people may have ended up waiting longer, depending on how long before the scheduled departure time you arrived to the hotel. We understand it may seem like a waste of time to get on the bus to drive only 5 minutes to the gate, but bear in mind that the buses came from Tel Aviv first and then picked you up in Jerusalem, so in order to keep everyone together and organized it was necessary to pick up at a point outside the Old City and split into the groups there rather than doing it at Jaffa Gate, where it is especially crowded on Christmas Eve. We are glad you enjoyed your tour in Jerusalem, and while we know it's not ideal to have large groups, it, unfortunately, is how things work out on Christmas when all tours are fully booked and all of the guides are booked for tours as well - unless one opts for a private tour, all the groups are going to be large. We apologize that the dinner took longer than expected, our staff did their best to make it a nice experience and move things along, but unfortunately the kitchen staff and the staff setting up for the other event were under the management of the restaurant, not us, so there was only so much that could be done. We understand that the miscommunication and misprint of the itinerary was an issue, it was our mistake and we know that it made for confusion and a disappointing situation. As for the midnight mass, we hoped this would at least be an amazing, once in a lifetime experience, but we had no way to know in advance or control how the screens or the sound would be in Manger Square. We know that this is something many tourists look forward to all year, and genuinely want to make it a positive experience. We would be happy to address any of your issues if you contact us at info@touristisrael.com
Skrevet 29. desember 2019
Dette svaret er den subjektive meningen fra en representant for foretaket og ikke fra Tripadvisor LLC.
Steve H
Houston, TX25 bidrag
jan. 2019 • Venner
Avoid this tour company for Christmas Even in Bethlehem. That simple. ANY other tour company would be better.
I was on my 11th trip to Israel, so I know it well. And this was a solo trip there. I know what to expect, I drive myself around, etc. So my review is not one of someone who has false expectations. Simply, I knew cabs and other means of going to Bethlehem would be unreliable since it was Christmas Eve, so the idea to join an evening tour made sense. And since I was a solo traveler, thought it would be fun to be around others on the tour.
Tourist Israel could not have done a worse job. They blamed it on the holiday, but the worst bits about the "tour" had nothing to do with the holiday. I was already prepare for crowds and delays.
A crowd of people were informed to met at hotels throughout Jerusalem. I joined the crowd at the David Citadel to wait for the start of the tour.
The LOW points -
1 - Comparing to other tour companies that pulled up to the David Citadel, Tourist Israel didn't even plan for BASIC logistical matters. Other tour companies pulled up in buses to get their guests first. As one would expect, someone from the company got off the bus and called out guest names. They then got on the bus and left to start their tour. The "guide" from Tourist Israel however walked by briskly, caring to only find half his crowd, leaving half of them at the hotel, and completely uncaring that he did so when we caught up to him to tell him about leaving us and others behind.
2 - The "guide" walked us to the Jaffa Gate to go to the Sepulcher. Frankly, this is a stupid thing to do anyway for this tour. Bad planning. No one cares on Christmas Eve, simply looking to get to Bethlehem and virtually everyone noted they already saw the Sepulcher or were planning to see it another day, during the daytime. This is poor planning on the part of the people in the office. I personally would have skipped this portion and waited for the bus transfer to Bethlehem, but the guide didn't care who he had with him or not, and would not explain where the buses would be once this part of the "tour" was over. So I followed.
3 - Lucky for others, I did go to the Sepulcher, since the "guide" lost half his people walking through the Old City without breaking a stride. I can't stress enough how little a care he had for knowing whether he had lost people. I ended up playing tour guide to a handful of guests from Quebec and South Africa at the Sepulcher, and making sure they knew how to get back to the Jaffa Gate.
4 - The buses picked up crowds of Tourist Israel guests at the intersection in front of the Jaffa Gate. Still again, there was NO EFFORT on the part of Tourist Israel to ensure they had the right guests (seriously, if you want free transport to Bethlehem and don't care about the risk they would leave you, just go to the Jaffa Gate and jump on a bus marked "Tourist Israel"). We were informed to get on one bus, that was already full. Then off and onto another bus. Let's just say our confidence in Tourist Israel was already shot, but this just elevated it to knowing the night was just going to be about ensuring we got on a bus, not what we signed up for --- to experience Bethlehem on Christmas Eve.
5 - The tour took us to the top of the Mount of Olives. Again, a worthless stop. The tour "guide" just rambled on the intercom long before we got there about what we would see when we got there. Then gave us only 5 mins to get out and take pics. Again, who cares about this stop on Christmas Eve? And even if you did, the execution of it was the worst I've ever experienced. Again, I played tour guide to my fellow travelers since it was my 11th trip.
6 - We finally went to Bethlehem, first stop was a souvenir shop. This of course is expected. Knowing Tourist Israel didn't care at all whether they had all their guests, we took a picture of the bus's license plate to make sure we got on the right bus from here on out. (Skipping to the end of the story, at least one traveler lost all his souvenirs since the swapped buses on us at the end of the night to return to Jerusalem.)
7 - Next stop was dinner. At this point, the whole ordeal was comical. Dinner was fine. The food was good. We had to wait after dinner a while outside trying to figure out buses, but again, I was expecting issues like traffic and such. But we finally found our bus by matching our picture of the license plate... only to find it was already full of other desperate travelers wondering what bus they should be on. We were informed by some lady that we hadn't seen before, apparently with Tourist Israel, to get on another bus... that was already half full. So half the people on the bus had to stand while it made its way through Bethlehem to Manger Square. Not a long ride, bud again, this left everyone wondering at this point whether we could even get back to Jerusalem.
8 - There was little instruction when we arrived at the bus station for Manger Square. The only instruction was be at the bus promptly at 1 am or we would be left behind. Literally...
9 - We decided not to linger in Manger Square after midnight, for fear it would take a long time to figure out what bus (or even if there was a bus) to take back to Jerusalem. So we walked back to the station at 12:20 to wait 40 minutes by the bus we had taken a picture of (matching the license plate... the same bus we were on from Jerusalem). A few minutes past 1 am, the driver showed up and informed us that bus was headed to Eilat.
10 - Again, the random lady with Tourist Israel showed up and seemed completely clueless what to tell anyone about getting on buses to get back to their destinations. Literally just walked around the station pointing scores of people to "try that bus, try the other bus". When I told her how bad the whole thing was, she blamed it on the holiday. It doesn't take a genius to know this was NOT a matter of the crowds for the holiday, but SIMPLE LOGISTICS (like the other tour companies that pulled up and checked names off the list to start their tours). They should know at least how many signed up long before the evening and assign groups of 40 to a particular bus (tah - dah!!! simple!!!).
AVOID TOURIST ISRAEL!!! Literally, if I was faced with the choice of taking them or skipping Bethlehem for Christmas Eve, I would EASILY do the latter and simply spend Christmas Eve in the Christian Quarter of the Old City... easily... What happened was they figured out a way to get people's money up front and blame their mistakes on "the holiday", when clearly their poor planning and complete disregard for their "guests" had nothing to do with the crowds or traffic. They already had your money, so they didn't care. I wouldn't even consider them on any other tour for that matter, since the issues I am pointing out again, have nothing to do with the holiday but the extremely poor ability to plan simple logistical steps.
I was on my 11th trip to Israel, so I know it well. And this was a solo trip there. I know what to expect, I drive myself around, etc. So my review is not one of someone who has false expectations. Simply, I knew cabs and other means of going to Bethlehem would be unreliable since it was Christmas Eve, so the idea to join an evening tour made sense. And since I was a solo traveler, thought it would be fun to be around others on the tour.
Tourist Israel could not have done a worse job. They blamed it on the holiday, but the worst bits about the "tour" had nothing to do with the holiday. I was already prepare for crowds and delays.
A crowd of people were informed to met at hotels throughout Jerusalem. I joined the crowd at the David Citadel to wait for the start of the tour.
The LOW points -
1 - Comparing to other tour companies that pulled up to the David Citadel, Tourist Israel didn't even plan for BASIC logistical matters. Other tour companies pulled up in buses to get their guests first. As one would expect, someone from the company got off the bus and called out guest names. They then got on the bus and left to start their tour. The "guide" from Tourist Israel however walked by briskly, caring to only find half his crowd, leaving half of them at the hotel, and completely uncaring that he did so when we caught up to him to tell him about leaving us and others behind.
2 - The "guide" walked us to the Jaffa Gate to go to the Sepulcher. Frankly, this is a stupid thing to do anyway for this tour. Bad planning. No one cares on Christmas Eve, simply looking to get to Bethlehem and virtually everyone noted they already saw the Sepulcher or were planning to see it another day, during the daytime. This is poor planning on the part of the people in the office. I personally would have skipped this portion and waited for the bus transfer to Bethlehem, but the guide didn't care who he had with him or not, and would not explain where the buses would be once this part of the "tour" was over. So I followed.
3 - Lucky for others, I did go to the Sepulcher, since the "guide" lost half his people walking through the Old City without breaking a stride. I can't stress enough how little a care he had for knowing whether he had lost people. I ended up playing tour guide to a handful of guests from Quebec and South Africa at the Sepulcher, and making sure they knew how to get back to the Jaffa Gate.
4 - The buses picked up crowds of Tourist Israel guests at the intersection in front of the Jaffa Gate. Still again, there was NO EFFORT on the part of Tourist Israel to ensure they had the right guests (seriously, if you want free transport to Bethlehem and don't care about the risk they would leave you, just go to the Jaffa Gate and jump on a bus marked "Tourist Israel"). We were informed to get on one bus, that was already full. Then off and onto another bus. Let's just say our confidence in Tourist Israel was already shot, but this just elevated it to knowing the night was just going to be about ensuring we got on a bus, not what we signed up for --- to experience Bethlehem on Christmas Eve.
5 - The tour took us to the top of the Mount of Olives. Again, a worthless stop. The tour "guide" just rambled on the intercom long before we got there about what we would see when we got there. Then gave us only 5 mins to get out and take pics. Again, who cares about this stop on Christmas Eve? And even if you did, the execution of it was the worst I've ever experienced. Again, I played tour guide to my fellow travelers since it was my 11th trip.
6 - We finally went to Bethlehem, first stop was a souvenir shop. This of course is expected. Knowing Tourist Israel didn't care at all whether they had all their guests, we took a picture of the bus's license plate to make sure we got on the right bus from here on out. (Skipping to the end of the story, at least one traveler lost all his souvenirs since the swapped buses on us at the end of the night to return to Jerusalem.)
7 - Next stop was dinner. At this point, the whole ordeal was comical. Dinner was fine. The food was good. We had to wait after dinner a while outside trying to figure out buses, but again, I was expecting issues like traffic and such. But we finally found our bus by matching our picture of the license plate... only to find it was already full of other desperate travelers wondering what bus they should be on. We were informed by some lady that we hadn't seen before, apparently with Tourist Israel, to get on another bus... that was already half full. So half the people on the bus had to stand while it made its way through Bethlehem to Manger Square. Not a long ride, bud again, this left everyone wondering at this point whether we could even get back to Jerusalem.
8 - There was little instruction when we arrived at the bus station for Manger Square. The only instruction was be at the bus promptly at 1 am or we would be left behind. Literally...
9 - We decided not to linger in Manger Square after midnight, for fear it would take a long time to figure out what bus (or even if there was a bus) to take back to Jerusalem. So we walked back to the station at 12:20 to wait 40 minutes by the bus we had taken a picture of (matching the license plate... the same bus we were on from Jerusalem). A few minutes past 1 am, the driver showed up and informed us that bus was headed to Eilat.
10 - Again, the random lady with Tourist Israel showed up and seemed completely clueless what to tell anyone about getting on buses to get back to their destinations. Literally just walked around the station pointing scores of people to "try that bus, try the other bus". When I told her how bad the whole thing was, she blamed it on the holiday. It doesn't take a genius to know this was NOT a matter of the crowds for the holiday, but SIMPLE LOGISTICS (like the other tour companies that pulled up and checked names off the list to start their tours). They should know at least how many signed up long before the evening and assign groups of 40 to a particular bus (tah - dah!!! simple!!!).
AVOID TOURIST ISRAEL!!! Literally, if I was faced with the choice of taking them or skipping Bethlehem for Christmas Eve, I would EASILY do the latter and simply spend Christmas Eve in the Christian Quarter of the Old City... easily... What happened was they figured out a way to get people's money up front and blame their mistakes on "the holiday", when clearly their poor planning and complete disregard for their "guests" had nothing to do with the crowds or traffic. They already had your money, so they didn't care. I wouldn't even consider them on any other tour for that matter, since the issues I am pointing out again, have nothing to do with the holiday but the extremely poor ability to plan simple logistical steps.
Skrevet 15. februar 2019
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.
Hi Steve H,
Thank you for taking the time to reach out and share your comments. We are disappointed to hear your feedback and are sorry that you did not enjoy your experience in Bethlehem.
As you noted in your review, there were major crowds and traffic, and although our team was prepared for this, unfortunately, it did play a part in affecting the tour. There were record-breaking numbers of tourists in Israel during December, especially during Christmas.
In any case, it is important to note that this tour had various starting points and several buses starting from multiple cities. Each driver has a list and a barcode scanner to check with passengers should be on each bus.
Some passengers chose to start in one city and end in another, meaning that the passengers that were on the first bus may not be the same as the last.
In terms of the itinerary including the stop at the Mount of Olives and the Church of the Holy Sepulcher, these were as per the itinerary. It is also important to note that the stop at the shop provides travelers with an opportunity to use clean and accessible bathrooms. Additionally, many passengers wish to purchase small items to bring with them into the church for blessing.
It is also important to point out that we value our customer feedback above all else and take each review seriously. We value your comments and insights regarding the experience. We continually strive to improve our services and have already taken measures to ensure that next years trip will be better than ever.
Feel free to contact us directly info@touristisrael.com if you wish to speak further about your experience.
Skrevet 20. februar 2019
Dette svaret er den subjektive meningen fra en representant for foretaket og ikke fra Tripadvisor LLC.
OLIVacations
Pensacola, FL16 bidrag
des. 2018 • Familie
We are extremely disappointed in the Christmas Eve Bethlehem Tour. The bus was almost 2 hours late and we were given the option to walk to Old City, but we had 2 elderly persons with limited walking ability. Because the bus was late, we only saw the Mt. Of Olives from the overlook and Visited the Old City for an hour. The Tour Guide left us after Old City, and we were dropped.off for dinner. Our bus left us, and we waited over 30 minutes outside for the bus to return, with no explanation for why we were abandoned. There was no security, because people entered the bus without tickets and some were ejected. There was no head count or check in for security and to account for ticketed passengers.
We were dropped off at the bus terminal in Bethlehem with no Tour Guide and advised to return by 1am. We were refused access to the Church of the Nativity and told it was not included in our tour because it required the purchase of a Ticket, but the tour description included access to the church. We were escorted by the armed Palestinian Authority away from the church to the square which was crowded and there was a festival atmosphere. We expected to see and hear the mass service on the big screen outside, but there was no sound and the people were loud and irreverent.
When we returned to the bus in which we arrived, we were told to take another bus, because this bus was for Eilat only. Then the drivers kept directing us to other buses based on our destination to Jerusalem. There were not enough buses for everyone, and some had to stand. There was no leadership and no safety.
We did not receive the tour we paid for, and were distressed by the lack of security and disorganization. Tourist Israel/FunTime has offered a free tour, if and when we ever return to Israel in the future.
We were dropped off at the bus terminal in Bethlehem with no Tour Guide and advised to return by 1am. We were refused access to the Church of the Nativity and told it was not included in our tour because it required the purchase of a Ticket, but the tour description included access to the church. We were escorted by the armed Palestinian Authority away from the church to the square which was crowded and there was a festival atmosphere. We expected to see and hear the mass service on the big screen outside, but there was no sound and the people were loud and irreverent.
When we returned to the bus in which we arrived, we were told to take another bus, because this bus was for Eilat only. Then the drivers kept directing us to other buses based on our destination to Jerusalem. There were not enough buses for everyone, and some had to stand. There was no leadership and no safety.
We did not receive the tour we paid for, and were distressed by the lack of security and disorganization. Tourist Israel/FunTime has offered a free tour, if and when we ever return to Israel in the future.
Skrevet 13. januar 2019
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.
Thank you, WndrGrandTour406420, for your feedback and comments.
We are disappointed to hear your comments and offer our sincere apologies that the experience on the Christmas in Bethlehem tour was not as expected.
Unfortunately, due to a very high number of passengers in the area, more than expected, our buses encountered some delays getting into Bethlehem. It is also important to note that there is security when entering Bethlehem and safety is of the utmost importance to us for our travelers.
It is also important to note that the itinerary does not guarantee space in the church. The itinerary states there will only be a view of the Mount of Olives and a visit to the Church of the Holy Sepulchre in Jerusalem. Given the high number of travelers and locals in the area, entrance to the Church of Nativity for Midnight Mass it an additional ticket that is not included in the tour. As per the itinerary, Midnight Mass on the tour is enjoyed from Manger Sqaure.
We are sorry to hear you were not satisfied with the bus, but there were several pickup locations including Eilat so only the Eilat passengers were on that bus and each respective pickup city had the same drop off city. Some passengers may have selected to start in one city and end in another.
We thank you again for sharing your comments, we take them seriously in order to improve our services for next Christmas.
Skrevet 14. januar 2019
Dette svaret er den subjektive meningen fra en representant for foretaket og ikke fra Tripadvisor LLC.
Hi, gMorning from Colorado.
we would like to book the Christmas Eve Dec/24 tour (2) people .. but We would like to know if you can pick us up in our hotel -- Crowne Plaza Jerusalem, Givat Ram, Jerusalem, 91130 .. ? I think its just around the corner of the other hotels you pick in Jerusalem.
As usual better ask than mess thing up.
Thanks a Lot & Have a great day.
Miguel
Skrevet 12. oktober 2018
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