The girls didn't show up at the meeting point and didn't respond to our mail and phone calls . In the end we wanted to take them on the tour the next day but they wanted money back and also to participate on the tour next day . We think that it is not fair from the girls to ask for a refund because it wasn't our fault at all , they probably slept trough and they thought we will do anything just to avoid this terrible review they gave us. We will not do that , we would do it if it was our mistake but not like this. My message to the girls : Better do excursions that start in the afternoons in the future !

Hi , we are sorry that you did not like the excursion. Thank you for joining anyway PS . We don't agree that it is too expencive because we do it as cheap as possible. Thank you

You are right , thank you !

Once there was a guy , lets call him ... Limak . He booked a bus tour without paying , he wrote about his wishes to pay by credit card , to be picked up in front of his hotel , droped off at the main bus station . The man from the tour company trusted him that he will show up . No other company in town did any bus tours those days because of the Covid situation. And that day , Limak and his girlfriend got picked up in front of their hotel. Limak paid by credit card like he wanted to. The driver did his job wearing a mask for covid protection , he did not talk much because of that. Elegance tours lost a lots of money that day because there was only 4 persons on their 20 persons mini bus .But this great company stil did not fail and cancel the whole trip for that day. And after the excurcion they dropped Limak off at the main bus station , just like he wanted. After this Limak wrote a bad review and gave Elegance tours no support for what they did for him. But thanks anyway. PS. This tour is a tour without guide and that is clear in the description , and , yes , we dont give maps to avoid direct contact while this Covid is going on.