OVERNIGHT CAMPING AT THE RAIN We request you to understand what is the Overnight camping in a Desert. The overnight program has series of activities as below. • Pick up and Drop off from your Hotel • Dune Bashing • Sunset Photography • Camel Ride • Sand Ski & Sheesha • Arabic dates, snack, soft drinks and mineral water. • Camp services including BBQ Dinner, Belly Dance, Tanura show and Fire show • Overnight at the camp and Breakfast. Rains are unusual in this country and takes place in 2 year, during your program day it was heavy rain and cold. We informed you about the situation and we explained to you how the program will take place. You have booked the program on the busiest period which is the NEW YEAR period and we were selling Desert Safari program only for 140 Dollars and still we accommodated your booking. Trust me you are lucky enough to get 5-person reservation during this time as full Dubai was busy. Due to the climatic situation we offered you 20 dollar per person back as overnight charges as rest all programs we are providing. In regards to the breakfast there were only 3 people and it’s nearly impossible for us to arrange Continental buffet breakfast, we have informed you about the breakfast and you said okay and we have arranged your breakfast at McDonalds. We were left with no choice other than this due to this climatic condition. I understand that you were given sleeping bags for each guest but I believe you were confused with sleeping bags and mattresses. Please always remember that Overnight program in the desert means in sleeping in the Desert and waking up hearing birds singing. Due to the climate birds were not available as its all depends on nature. In regards to the transportation it costed us almost 2-person money you paid to send a jeep to bring you from Desert to back to the Hotel. You paid only for one transportation and we gave 2 separate transfers. We expected that your will appreciate us for our efforts we took to arrange you program in this challenging climatic condition when all things were beyond control, instead of that your act of posting a negative review is painful. We wish the readers will understand our efforts we took for you and will appreciate us.