We appreciate your feedback and are thrilled to hear that you enjoyed your tour in Osaka with our knowledgeable guide. It's fantastic that they provided insights into the castle's history and took you to experience the delicious katsu food in Dotonbori. Thank you for choosing us!

Thank you for sharing your feedback regarding your tour experience at Osaka Castle. We appreciate your honest review and apologize for any shortcomings you encountered. We strive to provide knowledgeable and fluent English-speaking guides, and we take your comments seriously. We will review our guide training and language proficiency assessments to ensure a higher standard in the future. Your input helps us improve, and we value your support of us.

Thank you for your positive review of Michi. We're glad to hear that he provided you with a great tour, was flexible and knowledgeable about the area's history. We hope you'll join us again for another tour in the future.

Thank you for sharing your wonderful experience with Masami as your guide. We're thrilled to hear that he was excellent and helped you appreciate the Osaka history museum and Osaka Castle with his knowledge and explanations. We appreciate your feedback and hope to have the pleasure of showing you more in the future.

Thank you very much for your review! At otomo, we strive to give our customers the best experiences possible, and we are glad to hear that you had a really enjoyable time on our Osaka Castle tour! We are also happy to hear that your guide, Mr. Hiro, not only showed you around and taught you much about the castle and how it was used in the past, but also accompanied you and your travel partner all the way back to your hotel! We will be sure to pass your comments to Mr. Hiro to let him know that you appreciated his services, hospitality, and vast knowledge. Thank you once again for choosing us, and we hope to see you again!

Thank you very much for your review! At otomo, we strive to give our customers the best experiences possible, and we are glad to hear that you and your fellow traveller had a good time on your tour around the Osaka Castle area, and found it interesting and informative! We are also glad to hear that your guide, Ms. Rose, shared her knowledge about all the spots you went to, and also made sure that you and your fellow traveller had many chances at good photo opportunities! We will be sure to pass your comments to Ms. Roase to let her know that you appreciated her kindness, hospitality, and vast knowledge. Thank you so much for choosing us, and we hope to see you again!

Thank you very much for your review! At otomo, we strive to give our customers the best experiences possible, and we are glad to hear that you had a great tour of Osaka Castle, and had a fantastic experience there! We are also happy to hear that your guide, Mr. Hiro, shared his knowledge and made it a fantastic trip! We will be sure to pass your comments to Mr. Hiro to let him know that you appreciated his services, hospitality, and vast knowledge. Thank you so much for choosing us, and we hope to see you again!

Hi frannteo654, Thank you for the comment. Osaka Castle is truly a great place to feel and learn about Japanese history and culture. The surrounding area is also full of fun. It's good to know you enjoyed visiting Osaka Castle. Again, thank you so much for your feedback. Best,

Hi Frank, Thank you so much for your comment! This is our greatest honor to hear that you will reach out to us when you come to Japan again! We are also happy to know that your tour guide did a great job to adjust the tour for you and gave you a thorough explanation of everything you see on the tour. Again, thank you so much for choosing us and we look forward to seeing you again in Japan. Best,