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Ski-doo Snø Safari i Borovets levert av Ski & Board Traventuria - Borovets

Ski-doo Snø Safari i Borovets

Ski-doo Snø Safari i Borovets
3.5
Bestill på forhånd
fra
kr 473,06
per voksen
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Gratis avbestilling
Ikke sikker? Du kan avbestille denne reservasjonen opptil 24 timer i forveien og få en full refusjon.
Øyeblikksbilde fra omvisning
Varighet:
1 t
Gruppestørrelse:
15
Billettype:
Mobil
Gratis avbestilling
  • Varighet:
    1 t
  • Gruppestørrelse:
    15
  • Billettype:
    Mobil
  • Gratis avbestilling
Om
Bedre kunnskap før du reiser
  • Varighet: 1 t
  • Mobilbilletter aksepteres
  • Umiddelbar bekreftelse
Retningslinjer for avbestilling
  • For full refusjon avbestiller du minst 24 timer før startdatoen for opplevelsen.
Tilgjengelige språk
Engelsk
Hva du kan forvente
Bedre kunnskap før du reiser
  • Varighet: 1 t
  • Mobilbilletter aksepteres
  • Umiddelbar bekreftelse
Tilgjengelige språk
Engelsk
Retningslinjer for avbestilling
  • For full refusjon avbestiller du minst 24 timer før startdatoen for opplevelsen.
Hva du kan forvente
Trenger du hjelp med å bestille?
Ring nummeret nedenfor, og bruk produktkode: 16420P1
Viktig informasjon
Inkluderinger
  • Sjåfør / guide
Ekskluderinger
  • Mat og Drikke
Varighet
1 t
Avreiseinformasjon
  • Hotel Rila, 2010 Borovets, Bulgaria Møtestedet er hovedinngangen til hotell Rila (mot bakken)
Tilleggsopplysninger
  • Bekreftelse mottas ved bestillingstidspunktet
  • Barn må være ledsaget av en voksen
  • Nyttige tips: Bruk et skiutstyr (ski jakke og ski bukser / salopetter) og ikke glem å ta med brillene.
  • Kjørekort er ikke nødvendig.
  • Aktiviteten er ikke egnet for barn under 6 år.
  • Ingen rullestoltilgang
  • Ikke anbefalt for reisende med ryggproblemer
  • Ikke anbefalt for gravide
  • Ikke passende for reisende med hjerteproblemer eller andre seriøse medisinske problemer
  • De fleste reisende kan delta
  • Denne opplevelsen krever godt vær. Hvis den avbestilles på grunn av dårlig vær, blir du tilbudt en annen dato eller full refusjon
  • Denne turen/aktiviteten har maksimum 15 reisende
Inkluderinger
  • Sjåfør / guide
Ekskluderinger
  • Mat og Drikke
Avreiseinformasjon
  • Hotel Rila, 2010 Borovets, Bulgaria Møtestedet er hovedinngangen til hotell Rila (mot bakken)
Varighet
1 t
Returdetaljer
  • Returnerer til opprinnelig avreisested
Tilleggsopplysninger
  • Bekreftelse mottas ved bestillingstidspunktet
  • Barn må være ledsaget av en voksen
  • Nyttige tips: Bruk et skiutstyr (ski jakke og ski bukser / salopetter) og ikke glem å ta med brillene.
  • Kjørekort er ikke nødvendig.
  • Aktiviteten er ikke egnet for barn under 6 år.
  • Ingen rullestoltilgang
  • Ikke anbefalt for reisende med ryggproblemer
  • Ikke anbefalt for gravide
  • Ikke passende for reisende med hjerteproblemer eller andre seriøse medisinske problemer
  • De fleste reisende kan delta
  • Denne opplevelsen krever godt vær. Hvis den avbestilles på grunn av dårlig vær, blir du tilbudt en annen dato eller full refusjon
  • Denne turen/aktiviteten har maksimum 15 reisende

3.5
13 anmeldelser
Ypperlig
4
Svært bra
4
Gjennomsnittlig
1
Dårlig
1
Forferdelig
3

nickynoo
Cardiff, UK6 bidrag
mar. 2022 • Familie
Beware - no safety training or first aid probably not fully insured with liability insurance bad company.
We booked a trip through balken for this experience, 4 adults and 5 children, no proper instruction, helmets not suitable sizes, we went to the top, road was full of bumps and not smooth, one driver crashed and hit a tree, female came flying over the top of the bike, inexperienced staff with no first aid training and no first aid kit or blankets, no WiFi or phone signal and they had no way of communication to call for help. Male rider was seriously injured and Unconcious with head injury, they argued about damage to the skidoo had to be told to ring an ambulance and go for help, no first aid training, luckily one of our party worked for NHS and advised to keep male in ground, they argued and didn't listen and when he woke up tried to walk him down the mountain. Blood coming from his ears horrendous experience we were very lucky it wasn't one of us or our children. Staff didn't care didn't even apologise to us and didn't care about anyone involved. Some of our group witnessed it and was in shock over what happens kids were crying and very cold We went into hut to get our stuff, no first aid kits. We reported it to Balken they weren't really interested and continued to sell this excursion. We were told by Balken to go and get a refund from the skidoo club went and spoke to the owner who had no intention of giving us out money backnand was really rude. It's also classed as an extreme sport so if anything happens your not covered my normal travel insurance.
Skrevet 18. mars 2022
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og ikke fra TripAdvisor LLC.
Dear Nicola! We are Traventuria! You booked this event through Balkan! This is a different company! We have nothing to do with them! This absolutely wrongly addressed review! Our highest priority is customer safety! We put an effort into improving as we always strive to provide the best hassle-free and safe experience to our customers. Regards Maria Kamenova Ski & Board Traventuria
Skrevet 15. april 2022
Dette svaret er den subjektive meningen fra en representant for foretaket og ikke fra Tripadvisor LLC.

Jayne B
Wallasey, UK1 bidrag
Sat with an instructor as wasn’t confident alone and had the best experience !! The snow was perfect and plenty of it. Stunning views 👍🏻
Skrevet 23. februar 2022
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og ikke fra TripAdvisor LLC.
Dear Friend! Thank you for the time to leave us a review! We are happy to know you had such a wonderful experience on the ski doos! Kind regards! Maria Kamenova Ski & Board Traventuria
Skrevet 14. mars 2022
Dette svaret er den subjektive meningen fra en representant for foretaket og ikke fra Tripadvisor LLC.

jan. 2022
Booked this with my wife who had never been on a skidoo before and was soooo looking forward to it.
3 other groups of ‘youths’ also booked with us.
Obvious from setting off they were going to clown around. We were in the middle of them when we set off. 2 behind overtook us on a VERY narrow track and nearly ran us off down a slope.
This completely upset and unnerved my wife and we swapped seats ending her driving. Words were had when we stopped and the ‘youths’ didn’t care nor the Skidoo leader.
We reported them when we were back about their reckless dangerous behaviour and the rental company also didn’t care. Nature of the beast basically with no apology.
Make sure you are at the back then at least idiots are where you can see them.
Skrevet 26. januar 2022
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og ikke fra TripAdvisor LLC.
Dear Customer! Thank you for your feedback. But, unfortunately, your review is wrongly addressed. Traventuria is a company dealing with one-day trips, hiking, skiing and boarding, transfers, but we have nothing to do with the ski-doo supplier in Borovets, and having said that you have not used our services in Borovets! Kind regards Maria Kamenova Ski & Board Traventuria
Skrevet 1. februar 2022
Dette svaret er den subjektive meningen fra en representant for foretaket og ikke fra Tripadvisor LLC.

Emsie1967
Epsom, UK264 bidrag
We had great fun, adults and kids, kids aged 6-18. An hour of zooming around the forest in deep snow. Wear your ski gear, take goggles or sunglasses, and a snood to cover your face.
Skrevet 1. mars 2020
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og ikke fra TripAdvisor LLC.
Dear Emma, We are happy to hear you had a 5-star experience with us. Our dedicated team will be excited to hear such wonderful feedback. Looking forward to seeing you! Kind regards, Annie Krumova
Skrevet 27. mars 2020
Dette svaret er den subjektive meningen fra en representant for foretaket og ikke fra Tripadvisor LLC.

Venus M
2 bidrag
mar. 2020 • Venner
I booked the Ski doo for myself and 2 friends for our first visit in Borovets.
Was very excited to try it for the first time and also was our first visit to Borovets.
When we arrived to first sign papers, we were told that we would all need to share the snow mobile- 2 of us as friends and my other friend to share with instructor.
I called company who confirmed the booking with the actually Skidoo company , spoke to a lady called Maria and she said it was the way my booking was. As I explained to her there were no conditions to which it states sharing /single... I paid for 3 individuals . To this she said that’s what I paid for and should complain to Tripadvisor.
We were all disappointed as we were all hoping to have a Skidoo each. As our stay was short, we decided to go ahead with the activity. The i tractor which we had was so lovely and the actual experience was amazing!
I feel it should be made clearer on Tripadvisor what it is being paid for on the site.... If 3 of us paid separate, they would have had to give 3 ski doos but I think they make have been short of it so my group got chosen to share!!
Skrevet 1. mars 2020
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og ikke fra TripAdvisor LLC.
Dear Venus, Thank you for sharing your experience with us. We are devastated to know about your disappointment, but we highly appreciate your feedback. Please, kindly note that your booking is done through Viator/TripAdvisor platform. I am sorry that you felt misled, but all the information regarding the ski-doo safari is published on our website. All of our direct customers receive a confirmation for their booking, which includes information about the types of ski-doos booked (single/double or with instructor). Unfortunately, as in your case, some of our partners have limited functionalities in their booking forms which led to misleading information. I want to ensure you that we have honored our commitment by stating all the important information for booking a ski-doo tour. We always encourage customers to book straight from our website and we also maintain emergency lines over the phone and chat to help our tourists while booking. We hope that next time you will book straight with us and we will be able to provide you a top-class service. Kind regards, Annie Krumova
Skrevet 25. mars 2020
Dette svaret er den subjektive meningen fra en representant for foretaket og ikke fra Tripadvisor LLC.

stephen m
6 bidrag
Booked ski doo from 6pm till 7pm on Friday 21st February arrived at 5.45 and taken up to forest, the previous group landed back at 6.05. The workers then started arguing and shouting at each other in Bulgarian while counting our party and number of ski doos.. I think they over booked although they said they had a few breakdowns earlier. Our party stood around for 45 minutes and hadn't a clue what was going on as none of the workers could speak any English. I went back down to ski doo station and got my money back. Very disappointed as I was treating my daughter who had never tried it before. I did it last in Pamporovo and it was excellent
Skrevet 23. februar 2020
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og ikke fra TripAdvisor LLC.
Dear Stephen, Thank you for expressing your concerns about the ski-doo rentals in Borovets. Please, kindly note that this page belongs to Ski & Board Traventuria - Borovets. Our company provides ski hire, lift passes and transfers (Sofia-Borovets). We also do transfers to certain locations in the resort and organize apres-ski activities. There are other ski-doo suppliers in the resort and I am sorry to hear that they have failed to meet your expectations. As a company with a brilliant reputation in the resort of Borovets and the surrounding area, we offer only top-class activities to our customers. Taking into account the records of the customers that we have (your name is not on that list), makes me doubt if you've used our service at all. That's why I am kindly asking you to remove this review from our page (a page of a ski hire shop) or to find the right page on TripAdvisor and move your review there. Kind regards, Annie Krumova
Skrevet 25. mars 2020
Dette svaret er den subjektive meningen fra en representant for foretaket og ikke fra Tripadvisor LLC.

Compass606114
22 bidrag
feb. 2020 • Familie
Recommend this to anyone visiting Borovets. Great guide and fun activity with terrific views over the beautiful countryside.
Skrevet 20. februar 2020
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og ikke fra TripAdvisor LLC.
Hello! Thank you so much for taking the time to write such an amazing review. We could not be more grateful for it. All of us in Traventuria appreciate your feedback, thank you! Our highest priority is customer satisfaction and we will take into account your remarks about the transfer services you used with us. I cannot wait to see you again on the slopes at Borovets. Kind regards, Annie Krumova
Skrevet 27. mars 2020
Dette svaret er den subjektive meningen fra en representant for foretaket og ikke fra Tripadvisor LLC.

tracey118
Durham, UK28 bidrag
It was a lovely snowy experience around the forest near the slopes for myself and son. Not hard to drive either. A nice experience for us to share together
Skrevet 11. februar 2020
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og ikke fra TripAdvisor LLC.

sue warner
5 bidrag
feb. 2020 • Par
Absolutely brill recommend to everyone visiting Borovets
Scenery beautiful excellent guides
We had double ski doo and swopped over
Skrevet 7. februar 2020
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og ikke fra TripAdvisor LLC.

Dissapointing as Viator website doesn't say I have to share the ski motorcycle with another client.
From the details I read, it says that includes Driver, which I thought was the instructor but it end ups to be another person who has booked the same service and never has driving one ski motorcycle in their life, which didn't make me feel very confident. This information was not mentioned in the website. Despite I called Viator and they said that this is mentioned, i couldn't see where this was mentioned. See pictures of what I can read in the website.
Skrevet 3. februar 2020
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og ikke fra TripAdvisor LLC.
Dear Stephanie, Many thanks for expressing your honest feedback. We highly appreciate our clients’ reviews. Please, kindly note that all of the needed information for booking is being posted on Viator. You have posted some screenshots from the booking form, but you probably have forgotten to shot the "What to expect" field, where it is written that " Two people are sharing one ski doo and swap with each other halfway." I am sorry that the tour didn't meet your expectations, but your disappointment is not a subject of our work, it is beyond our control and we are not responsible for it. That's why I kindly ask you to remove the review. You are always welcome to book again with us, but please, always read the booking information and confirmations before visiting in order to avoid feeling misled. Kind regards,
Skrevet 25. mars 2020
Dette svaret er den subjektive meningen fra en representant for foretaket og ikke fra Tripadvisor LLC.

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