Dear Grell. In the world of fishermen this is called not taking care of our mistakes and a bad day of fishing. Maybe in a few more years of store experience in question. It seems that you do not hate making subjective and irresponsible assessments. That only shows your lack of empathy, lack of self-criticism when buying and paying for something that is clear and expressed and expecting an experience that you did not contract or pay for. It also denotes your intrinsic aggressiveness, since I do not value at any time all the improvement offers that we offer you and above all, lack of respect for those of us who gave our hearts and our professionals resources for you to fish. We deeply and sincerely regret this appreciation on your part. We will be very orderly when responding to you and our potential clients since we do not give rise to subjective appreciations, but with evidence we will show you that it is you who, regardless of your poor appreciation and erroneous expectations, does not accept changing the destination for another, even without cost. You had decided to change planes. First, we share that a day of barely 4 effective hours of fishing is to have a simple fishing activity only. There is no room for an intermediate angler with little ability to adapt to new environments to make a great catch. We also share what you think about who the package is for. The most striking thing is that in all our platforms we express the same thing as what you say: It is for beginners, families, people who want to fish a little and maybe eat a fish. We believe that it is you who did not read what you contracted. Second: The trip and its duration is the minimum you have to travel in Mendoza to find fish. And we dare to tell you that in 90% of the places in the world. There is no geographical possibility for the closest fishing. You were informed and on our platform you express the duration of the trip. Again it is you who accepts this condition. Third: The Arroyo Grande is not an irrigation canal. It is a small stream, typical of Mendoza. The photos show it as it is. On the other hand, we do not crop photos, the platform limits the sizes. And if the photos are not enough, we also report the experience. The trees and shrubs are part of the friendly circuit designed for beginner fishermen, children and families who can enjoy a few moments fishing in the shade. It is not a native landscape, which was planned for its second day. Fourth: We do not accept that you do not accuse of insincerity. Our clients have never complained about any kind of false information. You are the first, unfortunately. Already at this point of the objective facts, he is disoriented. Fifth: It is unacceptable in any context of a fishing excursion that seeks a refund, when due to its own subjective appreciation and change of plans, I cancel the excursion of the second day to the wild sector no more than 12 hours after the completion. Beyond the lack of consideration on your part, we offered to transfer you to a destination with a higher level of fishing at no cost and you refused, arguing that you had changed your plans and would go to a winery. You can also read, if it is within your possibilities, the cancellation policy on our page and on the platforms. We made a real exception by offering you a partial refund bonus. Since the costs of reservations, logistics, food have already been charged to your account. Finally dear, I recommend that you read carefully what you contract or will contract in future experiences since, on the platforms, website and even networks, it faithfully adjusts to what you experienced, payment and contract. That is why we make sure that their opinions are subjective, unfair and irresponsible. We will not comment on your desire to fish, experience and ability to adapt to environments, and even the notorious lack of interest in the new proposals that we give you. We think it was not a good day for you, but our role is to guide you in a simple fishing environment. Greetings and thanks for your contribution.

Thank you. Fly fishing is an art to be transmitted to our children, we lived a great day with you! We are always waiting for you.