Hi WallyNewJersey, Thank you for taking the time to review your trip with Fury. We certainly wish you had enjoyed the experience more, as we always want to provide the best possible experience, even when Mother Nature isn't fully cooperating. Key West will receive a fair amount of breeze during this time of year and this will affect the visibility and sea state on our trips. Anytime we are aware of any unusual conditions, our professional and experienced Captain will give a warning prior to departing the dock. Even with our 24 hr cancelation policy, when this announcement is given, we will allow guests to reschedule or cancel and receive a full refund if they do not want to take the adventure. Our Captains confer with one another daily to seek out the most calm waters yet desirable snorkeling locations around Key West. There are many factors that go into selecting these locations and they are all based on creating a pleasurable guest experience. As we are dealing with wildlife in their natural habitat, we are unable to ever guarantee the number of fish or other wildlife you will see- although typically these spots are teeming with them! Fury works closely with Reef Relief and National Marine Sanctuary to help restore and slow the damage done to our Reef. We visit multiple sites at the reef to help reduce impact at any one location. Some sites are more vibrant than others. Again, we truly apologize you did not enjoy your snorkel excursion and do hope you will give us another opportunity under our usual, calm and pleasant conditions.