Valley of Fire ATV, RZR, UTV eller Dune Buggy Adventure
4.5
VIL SANNSYNLIGVIS BLI UTSOLGT*
Valley of Fire ATV, RZR, UTV eller Dune Buggy Adventure
Av Sunbuggy Fun Rentals
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Om
Kjør en terrengbuggy inn i Fire of Fire, etter en jevn rute gjennom et steinete ørkenlandskap. Lys rød sand og stein gjør dette til et dramatisk sted å oppleve den naturskjønne Nevada-ørkenen, med praktisk henting og avkjøring på Las Vegas-hoteller.
Laveste pris garantertBestill nå og betal senereGratis avbestilling
Alder: 4–99 maks. 40 per gruppe
Varighet: 8 t
Starttidspunkt: Sjekk tilgjengelighet
Mobilbillett
Direkte veiledning: Engelsk
Mer
Høydepunkter
- Sjanse til å se Nevada utenfor Las Vegas
- Se etter bighornfår og besøk 'Star Trek' filmtsider
- To-seters buggies betyr at du kan utforske med en venn
- Inkluderer lunsj, parkinngangskostnader og all transport
- 3,5 timers guidet buggy-tur
- Alt sikkerhetsutstyr
- Hotell henting og slipp av
- Lunsj
- Vann på flaske
- Parkgebyr
- Inngang/adgang – Valley of Fire State Park
Det som ikke er inkludert- Tips
- Møt en sjåfør på ditt Las Vegas-hotell for å overføre til Valley of Fire State Park, 40.000 hektar (16.187 hektar) strålende, røde bergformasjoner og ørkenterreng. Sett deg opp i hjelm og beskyttelsesbriller, og se etter bighornfår og den sjeldne ørkenskildpadden når du ruller over en enkel offroadvei. Buggies er to- eller fire-seters. For en garantert solotur, velg å kjøpe begge seter på en to-seters å ha din egen buggy. Spotkaktusarter og kreosot, og se etter steinvegger som forteller Nevas lange geologiske historie. Etter lunsj i Valley of Fire, avslutter dette off-road-eventyret med returoverføring til ditt hotell i Las Vegas.
- Startpunkt:Flere hentesteder tilbys.
- SunBuggy Fun Rentals, 6925 Speedway Blvd c106, Las Vegas, NV 89115, USAFor å ankomme alene må du bare være i lobbyen vår 15 minutter etter at hentetiden din hadde vært.
Informasjon om hentested- Henting er tilgjengelig fra de fleste hotell i Las Vegas. Nøyaktig informasjon om henting vil bli informert ved bekreftelse med den lokale operatøren. Kontaktinformasjon vil bli gitt på din forhåndsbetalte kupong som vil bli mottatt etter bestilling.
Henting ved hotellet tilbysVed betaling kan du velge fra listen over inkluderte hoteller.Sluttpunkt:Denne aktiviteten avsluttes på møtestedet. - Rullestoltilgang
- Transport er tilpasset rullestolbrukere
Hvis du har spørsmål om tilgjengelighet, hjelper vi deg gjerne. Ring nummeret nedenfor, og oppgi produktkode: 3611VAL- Bekreftelse mottas ved bestillingstidspunktet
- Anbefales ikke for barn i alderen 3 og under
- Førere må være minst 16 år med gyldig førerkort når de er sammen med en voksen 18 år eller eldre (foto ID vil bli påkrevd)
- Ikke anbefalt for reisende med ryggproblemer
- Ikke anbefalt for gravide
- De fleste reisende kan delta
- Denne turen/aktiviteten har maksimum 40 reisende
- For full refusjon avbestiller du minst 24 timer før startdatoen for opplevelsen.
- Er prisen for Valley of Fire ATV, UTV eller Dune Buggy Adventure per person eller per kjøretøy?
- Prisene er per person. Pass på å velge riktig størrelse buggy for riktig pris. Merk: Du vil ikke kunne bytte sjåfør under turen. Hvis hver passasjer ønsker å kjøre, vennligst bestill alternativet "One Seat Dune Buggy".Besvart juli 2021
- Hvordan arrangerer jeg henting på hotellet mitt for Valley of Fire ATV, UTV eller Dune Buggy Adventure?
- Ved utsjekking velger du hotellet hvor du bor i Las Vegas. Etter bekreftelse, ring den lokale operatøren på telefonnummeret på billetten din for å koordinere nøyaktige hentingsdetaljer.Besvart juli 2021
- Hvor tidlig må jeg være på møtepunktet for henting av Valley of Fire ATV, UTV eller Dune Buggy Adventure?
- Vennligst beregn 10 til 15 minutter i planleggingen for hentetid. Sjåføren din vil ta kontakt for å gi deg en ide om nøyaktig når de forventer å være på stedet ditt.Besvart juli 2021
- Hvor sjekker vi inn og henter sikkerhetsutstyr for Valley of Fire ATV, UTV eller Dune Buggy Adventure?
- Du vil bli hentet og ført til Las Vegas Motor Speedway som ligger bare 15 miles fra stripen. Etter sikkerhetstilpasningen og en pause på toalettet, er du på vei til Ilddalen!Besvart juli 2021
Turoperatøren har gitt følgende svar på kundenes spørsmål.- Hvis du har spørsmål om denne omvisningen eller trenger hjelp med å bestille, hjelper vi deg gjerne. Ring nummeret nedenfor, og oppgi produktkode: 3611VAL
Fra
kr 5 027,97
per voksen (prisen varierer etter gruppestørrelse)
Velg dato og reisende
Inntekter påvirker opplevelsene som er omtalt på denne siden. Finn ut mer.
Lignende opplevelser
Reiserute
- 1Etter innsjekking vil du være utstyrt med sikkerhetsutstyr, se på en kort orienteringsvideo og ha en sjanse til å bruke toalettet før du drar til iscenesettelsesområdet Valley of Fire, omtrent 1 times kjøretur unna. Skap er tilgjengelig gratis for å lagre alt du ikke ønsker å miste i ørkenen. Området du skal sykle på på denne turen har blitt omtalt av en rekke magasiner som et av de beste terrengryggområdene i USA. Mens du er på tur, vil du tidvis møte Big Horn Sheep og annet dyreliv. Fire of Fire er verdenskjent for sine vakre fjellformasjoner og rød sand. Alle buggies er spesialbygget for det robuste Nevada-terrenget og er utstyrt med rullebur, sikkerhetsbelter, vernebriller og hjelmer for din sikkerhet. Buggiene ligner på din vanlige bil med ratt, bremsepedal og gasspedal. Det er ditt ansvar å betjene bilen trygt. Din totale turvarighet inkluderer henting og avhenting av hotell, den totale kjøretiden er cirka 2,5 til 3,5 timer avhengig av hvor mye tid du velger å glede deg over de forskjellige stedene i løypa. Etter at du er kommet tilbake fra eventyret ditt, vil du slippe av sikkerhetsutstyret ditt, hente eventuelle eiendeler som var sikret i fryseskapene, få din suvenir-t-skjorte og få en skyttelbuss tilbake til ditt utgangspunkt.
Vi utfører kontroller på anmeldelser.
Tripadvisors tilnærming til anmeldelser
Hver Tripadvisor-anmeldelse går gjennom et automatisert sporingssystem før den legges ut. Dette systemet samler inn informasjon som svarer på følgende spørsmål: Hvordan, hva, hvor og når. Hvis systemet oppdager noe som muligens strider imot retningslinjene våre for fellesskapet, blir anmeldelsen ikke publisert.
Når systemet oppdager et problem, kan en anmeldelse automatisk avvises, sendes til anmelderen for bekreftelse eller gjennomgås manuelt av teamet vårt av innholdsspesialister. Disse spesialistene jobber døgnet rundt for å opprettholde kvaliteten av anmeldelsene på nettstedet vårt.
Teamet vårt sjekker hver anmeldelse som er lagt ut på nettstedet og bestrides av fellesskapet vårt for ikke å møte retningslinjene våre for fellesskapet.
Finn ut mer om moderering av anmeldelser.
4.5
147 anmeldelser
Ypperlig
130
Svært bra
5
Gjennomsnittlig
5
Dårlig
2
Forferdelig
5
olyvia m
2 bidrag
mai 2024 • Venner
Such an amazing experience!! Jimmy was the best tour guide! Highly recommend for family or friends! A great experience something other than walking the strip in Vegas!
Skrevet 30. mai 2024
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.
Thanks so much for the awesome review! We're thrilled to hear that your SunBuggy adventure was an amazing experience, and we're so happy you recommend it to others!
We'll be sure to let Jimmy know that he was the best tour guide, making it a fun and memorable experience for you and your group.
We hope to see you again soon for another thrilling adventure off the Strip!
Skrevet 11. juni 2024
Dette svaret er den subjektive meningen fra en representant for foretaket og ikke fra Tripadvisor LLC.
britttackett
Midland, GA3 bidrag
apr. 2024 • Familie
Our family of 4 had a great experience with Sunbuggy! Eric and Jimmy were very professional, kind and accommodating. Kay was also very informative and made our booking process go smoothly and answered all of my questions. Honestly, we had called a competitor company (Adrenaline) first and they treated me like a criminal for asking to bring my children on a tour and were unbelievably rude. I’m glad for that now though because Sunbuggy was a top notch experience from start to finish. I will recommend them to anyone I know traveling to Vegas. I appreciate how patient the guides were with us traveling with younger children. They even made a point to stay behind so we weren’t left alone during the lunch break hike. They made us feel comfortable, safe and showed us a beautiful and fun tour of the Valley of fire! 💯 💯💯
Skrevet 3. april 2024
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.
Thank you so much for choosing SunBuggy and for sharing your wonderful experience with us! We're thrilled to hear that your entire family, especially the younger ones, had a great time exploring the Valley of Fire with Eric and Jimmy.
It sounds like Eric and Jimmy's professionalism, kindness, and patience made a big difference in your experience. We take pride in our team's ability to cater to families and ensure everyone has a safe and enjoyable adventure.
We're also happy to hear that Kay made the booking process smooth and informative. It's always a pleasure to start things off on the right foot!
We appreciate you contrasting your experience with SunBuggy to another company. It means a lot that you chose us after such a negative interaction elsewhere.
SunBuggy strives to provide top-notch service from start to finish, and we're so glad we lived up to that expectation for your family. We hope you'll recommend us to anyone looking for a fun and safe adventure in Vegas, and of course, we'd love to welcome you all back for more thrilling experiences in the future!
Skrevet 7. mai 2024
Dette svaret er den subjektive meningen fra en representant for foretaket og ikke fra Tripadvisor LLC.
Evelyn P
1 bidrag
feb. 2024 • Par
My husband and I went on the Valley of Fire tour today. Even though it was raining we still had a great time, actually it was probably better since it wasn’t dusty at all!. My husband had fun driving the side by side and I enjoyed the amazing scenery. The Valley of Fire is amazing, like you’re on another planet. Josh, our guide was great. The trip was fun and safe!
Skrevet 20. februar 2024
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.
We're so happy to hear you and your husband made the most of your Valley of Fire tour even with a bit of rain – that's the adventurous spirit! It's true that the rain can offer a unique perspective on those otherworldly landscapes.
Sounds like Josh struck the perfect balance of fun and safety on the trails. We'll be sure to let him know he made your experience fantastic!
Thanks for sharing such an enthusiastic review!
The SunBuggy Team
Skrevet 4. mars 2024
Dette svaret er den subjektive meningen fra en representant for foretaket og ikke fra Tripadvisor LLC.
Bret B
2 bidrag
nov. 2023 • Familie
We had an adventure!!!! Irock was our tour guide. He was very attentive to my claustrophobic needs and kept us safe! Our 10 year old son really enjoyed. Everyone is very nice. It is very bumpy so if you are okay with that then great otherwise do the ATV’s instead. We went in November so the weather was perfect! I don’t think we would have been able to do in the middle of summer!
Skrevet 22. november 2023
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.
Thank you for sharing your fantastic review of your SunBuggy adventure with our exceptional guide, Irock! We are thrilled to hear that you and your family had an unforgettable experience despite your claustrophobic concerns.
Irock's attentiveness to your needs and his commitment to ensuring the safety and comfort of all participants are truly admirable. His ability to connect with guests and make them feel at ease while navigating the challenging dune terrain is a testament to his passion for dune buggy riding.
We are also delighted to know that your 10-year-old son enjoyed the adventure and that everyone you encountered was friendly and helpful. We strive to provide a welcoming and enjoyable experience for our guests of all ages.
Thank you for your recommendation to consider the ATV tour if you are not comfortable with the bumpy nature of the dune buggy ride. We understand that the thrill of dune buggy riding may not be for everyone, and we offer alternative options to suit different preferences.
We appreciate your insights about the weather conditions in November being ideal for dune buggy rides. It is true that the milder temperatures and reduced crowds make this time of year particularly appealing for outdoor adventures.
Skrevet 25. november 2023
Dette svaret er den subjektive meningen fra en representant for foretaket og ikke fra Tripadvisor LLC.
Will T
Gettysburg, Pennsylvania4 bidrag
nov. 2023 • Familie
Let me start by saying the actual dune-buggying adventure was fun and exhilarating. Our guide, Deimo, was very nice and knowledgeable.
HOWEVER, after signing the waivers and getting our gear ready the shuttle driver from SunBuggy (Michael Johnson) did not use a GPS and wound up getting us all lost in the desert for over an hour before he admitted "I don't know where he dropped the pin." After we successfully finding our way to where the dune buggies were, he continued making very odd commentary such as telling us the local flowers were related to "velvet plants:" "...you know, like red velvet?" was an actual quote from this man. After our dune buggy adventure was over he insisted on making 2 seperate bathroom stops with the bus for himself as no one in our group needed to stop. Arriving back at our hotel he crashed the bus into a pillar and tore off the side-mirror. It was QUITE the adventure.
If you can stomach the commute provided by SunBuggy we had a lot of fun out there driving the dune buggies... Next time will 100% book with another outlet though, hopefully won't lose over an hour of vacation time to their driver getting lost.
HOWEVER, after signing the waivers and getting our gear ready the shuttle driver from SunBuggy (Michael Johnson) did not use a GPS and wound up getting us all lost in the desert for over an hour before he admitted "I don't know where he dropped the pin." After we successfully finding our way to where the dune buggies were, he continued making very odd commentary such as telling us the local flowers were related to "velvet plants:" "...you know, like red velvet?" was an actual quote from this man. After our dune buggy adventure was over he insisted on making 2 seperate bathroom stops with the bus for himself as no one in our group needed to stop. Arriving back at our hotel he crashed the bus into a pillar and tore off the side-mirror. It was QUITE the adventure.
If you can stomach the commute provided by SunBuggy we had a lot of fun out there driving the dune buggies... Next time will 100% book with another outlet though, hopefully won't lose over an hour of vacation time to their driver getting lost.
Skrevet 20. november 2023
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.
Thank you for sharing your honest review of your SunBuggy adventure. We are thrilled to hear that you enjoyed the actual dune buggying experience and found our guide, Deimo, to be nice and knowledgeable.
We sincerely apologize for the unexpected detour and inconvenience caused by the shuttle driver's navigational error. We understand that getting lost in the desert can be frustrating and time-consuming, and we regret that it impacted your overall experience. We are reviewing our procedures and providing additional training to our shuttle drivers to ensure that such incidents do not occur again.
Regarding the driver's comments and conduct during the commute, we apologize for any discomfort or unprofessional behavior you may have experienced. We value our guests' feedback and take such matters seriously. We will address this issue with the driver to ensure that our standards of professionalism and customer service are upheld at all times.
We appreciate your understanding and willingness to provide feedback on your experience. Your input will help us improve our services and provide a consistently positive experience for all our guests.
Thank you for choosing SunBuggy for your adventure. We hope you will consider giving us another chance in the future. We are committed to continuously improving our operations and providing our guests with the best possible dune buggy experience.
Sincerely,
Skrevet 25. november 2023
Dette svaret er den subjektive meningen fra en representant for foretaket og ikke fra Tripadvisor LLC.
Jamie C
5 bidrag
okt. 2023 • Venner
I’ll start out by saying our guide was amazing! We were a group of three with two drivers. We rented one single seater and one double seater. The two seater was awful. The car number was 208. It was bumpy, hard to control and a lot slower than the one seater. Thankfully, I had a chance to drive both. I would have never done it again if I didn’t. Once I was in the one seater, everything seemed right. It was a much smoother ride. The car was much easier to control and went a lot faster. If you get a two seater, DO NOT get the yellow buggy number 208. That buggy is awful! Being out in the sand was awesome. We were right near the Nellis AFB with fighter jets zooming around in the sky! The reason I’m giving the 3 star rating is because I believe the company should not have given us the two seater buggy 208. I believe they all should have known the buggy was probably on its last leg. The buggy should have been tested and deemed unenjoyable for lack of another word. We paid a lot of money for two drivers and a passenger ($1105). Too much to have been given that particular buggy. It is a super cool experience with good shape equipment.
Skrevet 20. oktober 2023
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.
Thank you for your detailed feedback, and we're glad to hear you enjoyed the overall experience with your guide. We apologize for the inconvenience you experienced with the two-seater buggy, and we appreciate your understanding after switching to the one-seater. Your insights are crucial for us to improve, and we'll certainly investigate the issues with buggy number 208 to prevent similar situations in the future. We value your input and hope you'll consider giving us another opportunity to provide you with an even better experience. If you decide to return, we'd be happy to discuss options for a more enjoyable adventure, possibly exploring our premium services.
Skrevet 11. november 2023
Dette svaret er den subjektive meningen fra en representant for foretaket og ikke fra Tripadvisor LLC.
Kaylee M
2 bidrag
okt. 2023 • Par
We found out about Sunbuggy on TripAdvisor and wanted to try this when we went on our honeymoon. It was our favorite thing we did on our trip! Josh was our guide and he was super cool and knowledgeable. We felt very safe with him and had so much fun seeing the views!!
Skrevet 11. oktober 2023
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.
We love to hear that you had a great top tier experience out at the Valley of Fire
Skrevet 11. november 2023
Dette svaret er den subjektive meningen fra en representant for foretaket og ikke fra Tripadvisor LLC.
Claire G
1 bidrag
sep. 2023 • Venner
We had the most amazing time on our dune buggy tour. We were picked up at our hotel promptly on time by our driver, Emmett. He offered snacks and beverages, was pleasant to talk to, and we felt extremely safe driving to the rental store! We quickly got on the way to the dunes where we met our tour guide, Cam. He made the whole experience feel so fun, safe and exciting! I will be recommending the tour to family and friends! I recommend people choose the 60 minute tour over the 30 to get the most of the experience! It’s so worth it and a once in a life time experience!
Skrevet 24. september 2023
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.
We love to hear that you had a once in a lifetime experience!
Skrevet 7. oktober 2023
Dette svaret er den subjektive meningen fra en representant for foretaket og ikke fra Tripadvisor LLC.
Sara D
2 bidrag
jun. 2023
Eric and Krysty were so much fun. We weren't sure of a guided tour but this was anything but boring. Our whole family had such a great time. Everyone all day was professional and friendly. Highly recommend.
Skrevet 13. juni 2023
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.
Thank you for this great review, we are so glad to hear that you had a great ride and everyone was kind and professional!
Skrevet 20. juni 2023
Dette svaret er den subjektive meningen fra en representant for foretaket og ikke fra Tripadvisor LLC.
Bethany C
1 bidrag
mai 2023 • Par
We were here with 2 others. This is the current review I have written down of everything which happened. It took over 5-6 hours and we still could not ride. We decided at that point, we wanted a full refund.
Here is the review of that day:
Absolute worst experience. When we checked in, I was told by Kay we were down for a side by side, I made sure to correct this and show the proof of our dune buggy reservation. Ater a 1.5-2.5 hour wait, and me talking to the front desk, I ask if we would be going out soon and get told - "Well there was an issue with one of the vehicles" and "You know its a 2-3 hour drive time, right?" I'm like ummm, what, "Yes that's what we paid for, not the 2-3 hour wait time". I don't understand why a vehicle issue happened and we weren't spoken to whatsoever during this entire wait period. There was zero communication.
Well we finally get into the van to go to the Valley of Fire tour we paid for, and our Buggy isn't loaded up! They loaded the wrong vehicle. They loaded a 6 seater side by side instead of a 2 seater dune Buggy.
When we mentioned, yet again I might add as I had already spoken to the front desk about this issue, that we paid for the dune buggies not the side by side, the guy literally told me "I dont recommend the dune buggies"
Im over here thinking, sir, what, I dont understand? Your company logo is literally a dune Buggy and it's your biggest seller - that you actually have real dune buggies not just atvs. So I respond "I would like the 2 seater dune Buggy we reserved in the first place, please."
We wait about 20 more minutes or so in the car before heading out to the desert.
When we finally get to the desert, we have to wait another 1.5-2 hours, and this is after stopping to get lunch along the way and making a few wronf turns! So we finally give up when the vehicles get there as it is now peak heat time and we were supposed to have gotten BACK at that time, not JUST STARTING. We had even tried to call these people several times before they got there to see their ETA. We never got a single pickup call until they were 9 miles out.
This was hands down the absolute worst experience we had in our 4 day Vegas trip. And we had a total of 3 excursions. This was the 3rd.
Furthermore, this was so far off, the driver we had was called in on his day off to drive us. That's how unprepared these people were.
When we got back, we spoke to an extremely rude man, Eric, who straight up said we didn't have to send the vehicles out there if you were just going to cancel to begin with. He then goes on to say, you could've told us you didn't want the side by side, which I did at the very beginning. I did not appreciate being treated like that after several hours of wait time already and severe issues along the way. He told us he will not authorize anything on a Sunday but to email this email and be very detailed. He is refusing to give proof he recieved all items so I don't have to deal with any issues in the refund process. He also specifically tried making us leave several times and put all the blame on us when we genuinely did nothing wrong.
Absolutely no services were received.
We paid for this with a Groupon and thank goodness we did! Because even after a very carefully and politely drafted email with screenshot proof of everything, we never received any response back from their QA department AFTER 2 WEEKS. We sent 3 emails during a 2 week time period and they never even attempted to contact us. We even tried calling! They ignored us because they wanted to thieve our money.
Luckily we let Groupon know exactly what happened and they came through for us. they themselves had issues getting into contact with these people!
10/10 do NOT recommend this place. They are rude, run down, and just want your money. Zero communication skills, zero skills for employee professionalism. Only Mike there had any semblance of professionalism and he wasnt even a supervisor. The least professional individual and employee there was Eric and he is a supervisor.
Overall extremely disappointing.
Here is the review of that day:
Absolute worst experience. When we checked in, I was told by Kay we were down for a side by side, I made sure to correct this and show the proof of our dune buggy reservation. Ater a 1.5-2.5 hour wait, and me talking to the front desk, I ask if we would be going out soon and get told - "Well there was an issue with one of the vehicles" and "You know its a 2-3 hour drive time, right?" I'm like ummm, what, "Yes that's what we paid for, not the 2-3 hour wait time". I don't understand why a vehicle issue happened and we weren't spoken to whatsoever during this entire wait period. There was zero communication.
Well we finally get into the van to go to the Valley of Fire tour we paid for, and our Buggy isn't loaded up! They loaded the wrong vehicle. They loaded a 6 seater side by side instead of a 2 seater dune Buggy.
When we mentioned, yet again I might add as I had already spoken to the front desk about this issue, that we paid for the dune buggies not the side by side, the guy literally told me "I dont recommend the dune buggies"
Im over here thinking, sir, what, I dont understand? Your company logo is literally a dune Buggy and it's your biggest seller - that you actually have real dune buggies not just atvs. So I respond "I would like the 2 seater dune Buggy we reserved in the first place, please."
We wait about 20 more minutes or so in the car before heading out to the desert.
When we finally get to the desert, we have to wait another 1.5-2 hours, and this is after stopping to get lunch along the way and making a few wronf turns! So we finally give up when the vehicles get there as it is now peak heat time and we were supposed to have gotten BACK at that time, not JUST STARTING. We had even tried to call these people several times before they got there to see their ETA. We never got a single pickup call until they were 9 miles out.
This was hands down the absolute worst experience we had in our 4 day Vegas trip. And we had a total of 3 excursions. This was the 3rd.
Furthermore, this was so far off, the driver we had was called in on his day off to drive us. That's how unprepared these people were.
When we got back, we spoke to an extremely rude man, Eric, who straight up said we didn't have to send the vehicles out there if you were just going to cancel to begin with. He then goes on to say, you could've told us you didn't want the side by side, which I did at the very beginning. I did not appreciate being treated like that after several hours of wait time already and severe issues along the way. He told us he will not authorize anything on a Sunday but to email this email and be very detailed. He is refusing to give proof he recieved all items so I don't have to deal with any issues in the refund process. He also specifically tried making us leave several times and put all the blame on us when we genuinely did nothing wrong.
Absolutely no services were received.
We paid for this with a Groupon and thank goodness we did! Because even after a very carefully and politely drafted email with screenshot proof of everything, we never received any response back from their QA department AFTER 2 WEEKS. We sent 3 emails during a 2 week time period and they never even attempted to contact us. We even tried calling! They ignored us because they wanted to thieve our money.
Luckily we let Groupon know exactly what happened and they came through for us. they themselves had issues getting into contact with these people!
10/10 do NOT recommend this place. They are rude, run down, and just want your money. Zero communication skills, zero skills for employee professionalism. Only Mike there had any semblance of professionalism and he wasnt even a supervisor. The least professional individual and employee there was Eric and he is a supervisor.
Overall extremely disappointing.
Skrevet 11. juni 2023
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.
Does this tour EVER depart from Summerlin, perhaps JW Marriott, Suncoast or Rampart - all large resort/casinos??? Just askin!
Skrevet 9. juni 2019
If you call them I believe they will pick u up at any major hotel on the strip
Skrevet 9. juni 2019
We will be traveling to Zion from Vegas stopping in Valley of the fire and wondered if we could rent sun buggies without drop off and pick up. We will be there hiking.
Skrevet 11. august 2018
It is actually a guided tour with someone. You do not drive off on your own. I would say no is the answer to your question.
Skrevet 12. august 2018
Viser resultatene på side 1-3 av 3
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