Classic Wings

Classic Wings anmeldelser, Duxford

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5.0
178 anmeldelser
Ypperlig
158
Svært bra
11
Gjennomsnittlig
1
Dårlig
2
Forferdelig
6

David B
1 bidrag
jun. 2022
Redeemed my Tiger Moth Flight on 15 June 22 that was a birthday gift from my wife. The team were all very friendly and called me during the day whilst I was at the museum and offered me an earlier slot than I had been able to book. The weather obviously is beyond control but happened to be superb and my Pilot, Amanda, tollerated my flying for around 20 mins of the 30 mins flight. I can't thank her enough for an amazing experiance, it actually made for an even better flight than a recent Chipmunk trip. Thanks all.
Skrevet 16. juni 2022
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og ikke fra TripAdvisor LLC.

Neil D
Hampshire92 bidrag
jun. 2022 • Alene
Awesome Tiger Moth flight last weekend. A brilliant 30 minutes in the very capable hands of my pilot Amanda. Couldn’t praise her and it highly enough. Will remember it for a very very long time.
Skrevet 14. juni 2022
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og ikke fra TripAdvisor LLC.

Fiona T
2 bidrag
jun. 2022
I booked a flight on the Rapide for the whole family to celebrate my dad's birthday. He had been a member of the Red Devils Freefall Team and had jumped out of a Rapide many times in the 1960s and 70s and I thought the flight would be a lovely trip down Memory Lane for him and an adventure for his grandchildren and other family members.
On the morning of our flight we received a message that it had been cancelled due to an unfavourable weather forecast leading to safety concerns regarding flying a vintage aircraft. Having travelled from various parts of the country (and abroad) to take the flight, we were understandably very disappointed, but at the same time pragmatic about the vagaries of the British weather, and determined to enjoy our day at Duxford regardless.
The staff at Classic Wings, understanding our disappointment, however, were fantastic. They reviewed the weather conditions constantly and kept in contact with us during our visit to the museum. When the weather turned more favourable they were able to safely fulfil our booking after all and it was AMAZING! We had a wonderful time; my father was very emotional about the flight and thoroughly enjoyed reminiscing with the pilot, Pete, and speaking to Trevor, the owner of Classic Wings. We really cannot thank you enough for going above and beyond (literally and metaphorically) to make an old Red Devil and his family very happy!
Skrevet 9. juni 2022
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og ikke fra TripAdvisor LLC.
Thank you so much for your kind review. The Great British weather is always our biggest challenge and we are so glad that we were able to provide such an important flight in the end. We look forward to seeing again at Duxford in the future.
Skrevet 12. juni 2022
Dette svaret er den subjektive meningen fra en representant for foretaket og ikke fra Tripadvisor LLC.

DLNY
sutton in ashfield237 bidrag
jun. 2022
MY Wife Susie surprised me at Christmas with a present to 'die for' a wing to wing flight in the Dragon Rapide alongside the MAJESTIC SPITFIRE.. Quite Simply... AN AMAZING EXPERIENCE!!!
From the initial booking to the day itself(Saturday 28th May), everything ran smoothly. All the staff I came in contact with, were superb
THANKYOU TO EVERYONE AT WINGS.
Dave
Skrevet 2. juni 2022
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og ikke fra TripAdvisor LLC.
Thank you so much for your very kind review. We are pleased you had an amazing flight and we look forward to seeing you at Duxford again soon.
Skrevet 4. juni 2022
Dette svaret er den subjektive meningen fra en representant for foretaket og ikke fra Tripadvisor LLC.

Anthony
2 bidrag
mai 2022
We booked a 30 minute Spitfire flight in May 2022, for almost £3,000

This was a 90th Birthday event for my Father-in-Law, it was booked for 2pm

We followed all instructions and timings and checked in at 12:30, then he went to do the pre-flight training at 2pm as requested. They told him he would be going between 2-4pm
He put on the flight suit and was told to wait. A lady went first, even she was waiting for ages to get on the plane and take off. We were left waiting there, until she returned, then waited another hour. He eventually got into the spitfire at 16:35. Before he could get airborne the fire crew had to leave so he had to get back out and wait (I realise this is not Classic Wings fault). They returned at about 17:00 and he got into the plane again after another long wait. There was a problem with the Headset so he had to get out again. Eventually he got away at about 17:30 and was back on gate at 17:57. He was in the air for 17 minutes, off chocks to back on 27 minutes. By the time it was all done and they tried to sell us a video (for £95!!) it was after 6pm and we had been locked in and everyone from Classic Wings had disappeared. We had to get a fireman to call security to let us out
My complaints were as follows:
1. Why get a 90 year old man ready at 14:00 and keep him waiting all afternoon?
2. Why book 2 flights for the same time, someone has to wait an extra long time?
3. Why give no information, he daren’t wander off to look at the museum?
4. Why did the pilot need over an hour comfort break?
5. Why did you make a 90 year old man get into/out of the aircraft 3 times?
6. Why only 17 minutes actually in the air (15% less than the 20 mins advertised)?
7. Why did the Pilot not make a flypast as he did with all of the other flights?
8. Why did you allow us to get locked in and not help us get out?

At the end, my 90 year old Father-in-Law spent all day hanging around, getting tired and hot, only to be given an extra short flight and get locked in. He was extremely disappointed.
We were locked in partly because one of the staff tried to sell us the video for £95.
After paying so much money, we thought he would be treated like a VIP.
I complained to Classic Wings, but they twisted the who thing around, even though I have photo/video proof of everything.
Even thought the spitfire itself was impressive, this is definitely not worth the money
Skrevet 30. mai 2022
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og ikke fra TripAdvisor LLC.
Thank you for your review. We always take feedback very seriously and never want any of our customers to be unhappy. As you know we have responded to your concerns and refute most strongly that our customer service was lacking. As we have said the delays were caused by an incident which happened close to Duxford that required the attendance of the Duxford airfield fire service. During the time that a suitable level of fire cover was not available we couldn't continue to fly. We take the safety of our passengers extremely seriously and would never compromise that simply to stay on schedule. We have answered your other points by email in detail and should point out that we flew over 100 people across our fleet over the weekend in question who were all delighted. Again we strongly reject that we have "twisted" things and know how hard our team works to make our customer experience exceptional. Unfair negative reviews are always deeply disheartening for our dedicated, hard working ground crew and pilots. As you can see from all of our other reviews we have a lot of very happy customers and we are sorry that you feel we fell short of your expectations.
Skrevet 4. juni 2022
Dette svaret er den subjektive meningen fra en representant for foretaket og ikke fra Tripadvisor LLC.

GillMargo
Cambridge, UK178 bidrag
mai 2022 • Par
It’s my husbands 60th year and he has always wanted to fly in a spitfire so we booked the flight through Classic wings at Duxford. Before the date of the flight all documentation was sent and emailed to him, really well organised, plus they were happy to answer any questions that he had before the day. When we turned up on the day we couldn’t believe how well organised it was - we were called in then went for a briefing, both safety and information on the spitfire, watched a dvd then the pilot came and had a word with my husband to make sure he was completely satisfied with the information and that he was still keen to fly - he was. Next he was kitted up in a boiler suit and parachute then took his seat in the spitfire ready for the flight. My husband had the 20 minute flight and it went so quickly, he even took control of the spitfire. He had an amazing time and we cannot praise the staff at Duxford enough - everyone was so friendly and full of information.
Skrevet 29. mai 2022
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og ikke fra TripAdvisor LLC.

ROBERT
Nottingham, UK6 bidrag
mai 2022 • Alene
I had a recent 70th birthday and as a gift from my wife and family they booked me a 30 minute flight in the duel spitfire, only on word will fit the bill AMAZING !!
From start to finish the company was smooth and professional it was totally enjoyable not just for me but my whole family, thank you classic wings for a memorable day.
Skrevet 22. mai 2022
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og ikke fra TripAdvisor LLC.

NMee
Leicester, England19 bidrag
mai 2022 • Par
Flying wing to wing with the Harvard and Spitfire.
Once my pilot had briefed me it was time to take off to meet up with the Spitfire. I took control whilst awaiting the Spit; once it appeared the experience approximated a dog fight , with both pilots weaving around the sky and the Spit coming wing to wing. An amazing experience which I will certainly repeat!
Skrevet 16. mai 2022
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og ikke fra TripAdvisor LLC.

Maria H
18 bidrag
mai 2022
Had a flight in a Tiger Moth, was absolutely fantastic! Experience was well organised by the ground crew, then out to the plane to meet my pilot Jeremy. Nice smooth take off, then the experience of flying in a classic biplane with the wind around and incredible views of the Cambridgeshire countryside.
Skrevet 7. mai 2022
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og ikke fra TripAdvisor LLC.

Martin P
Dunstable, UK111 bidrag
mai 2022 • Alene
Had a fantastic flight from start to finish, as we couldn’t land, I had extra time, lucky me!

Ground staff who walked me over pre flight procedure first class ,
Had to dress up like biggles. Leather Jacket, leather headgear, included headphones, and boom Mike, met the pilot, bit more info, within minutes the tower cleared us for takeoff, a quick run down the grass airstrip we were climbing away Duxford, had the opportunity to fly the Tiger Moth three times each section, such a lovely day, clear sky great vision, and such beautiful scenery!
My Pilot was a wonderful tutor who pointed out sights on the ground!

The squelch though the headphones is a bit irritating, but this wonderful old aircraft well made up for it !
Magical trip, would/will do it again !

A picture of you dressed up in the plane, is available as is a full video afterwards- well worth it and the experience, thank you!

This was a present for my 80th birthday from my family, a great big thank you for it!
Skrevet 7. mai 2022
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og ikke fra TripAdvisor LLC.

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Classic Wings er åpen:
  • Man - Man 10:00 - 18:00
  • Tir - Søn 09:00 - 17:00


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