Charnwood Forest Alpacas

Charnwood Forest Alpacas anmeldelser, Boundary

Charnwood Forest Alpacas
5
Fredag
08:30 - 17:00
Lørdag
08:30 - 17:00
Søndag
08:30 - 17:00
Om
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1-2 timer
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5.0
2 538 anmeldelser
Ypperlig
2 240
Svært bra
190
Gjennomsnittlig
41
Dårlig
20
Forferdelig
48

Frederick S
2 bidrag
Customer care
nov. 2021
I had previously posted a negative post regarding customer care and lack of compassion. I have since received an apology and a credit for the experience we were unable to attend due to a family medical emergency.
This has completely restored our faith in human nature and once again we are now so looking forward to walking with the Alpacas in the not too distant future.
Thank you so much for your kind offer and this gesture of good will for which we are so grateful.
Skrevet 6. desember 2021
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og ikke fra TripAdvisor LLC.

LTL
Stoke-on-Trent, UK20 bidrag
A Great Experience
des. 2021
We had such a lovely day with the Alpacas. The walk was a really long walk which was good as it gave us lots of time with them, opportunities for pictures and to feed them etc. Our guide Siobhan was really nice and so knowledgeable. Learned a lot about them through her. Then we had afternoon tea in the cafe which was lovely. Very filling. Would definitely recommend.
Skrevet 6. desember 2021
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og ikke fra TripAdvisor LLC.

Amy K
Worksop, UK16 bidrag
AMAZING!!
nov. 2021 • Par
What an amazing fun day. We had the best time and such a good laugh. Great group and lovely staff. Can’t wait to visit again and do another experience they have to offer
Skrevet 28. november 2021
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og ikke fra TripAdvisor LLC.

Clare
8 bidrag
Lovely meeting the alpachas!!
nov. 2021 • Familie
The staff were lovely and the setting is really well thought out. My daughter and I loved meeting all the alpachas especially as we got to feed them too. The cafe serves very good breakfast and would recommend to all 🙂
Skrevet 22. november 2021
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og ikke fra TripAdvisor LLC.
Thank you for a lovely review! We're glad you had fun with the alpacas, and hope you will come and see us again soon :)
Skrevet 24. november 2021
Dette svaret er den subjektive meningen fra en representant for foretaket og ikke fra Tripadvisor LLC.

emerynicky97
Birmingham3 bidrag
Worthwhile
nov. 2021 • Par
Really lovely day out. Wasn't sure what to expect, but really worth the money. Staff are friendly and very knowledgeable.
Skrevet 22. november 2021
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og ikke fra TripAdvisor LLC.
Thank you for a great review! We hope you will come and see us and our fleecy friends again soon!
Skrevet 24. november 2021
Dette svaret er den subjektive meningen fra en representant for foretaket og ikke fra Tripadvisor LLC.

Vanessa B
6 bidrag
Very rude and unprofessional
nov. 2021
My husband booked this experience for me way back in July, including afternoon tea, £98.for my 60th Birthday surprise, we have been called on several occasions that could we change times, which we agreed to. However called again the times have changed, and afternoon tea before the walk at 12 not exactly afternoon tea! and eating before the walk? I wa stold by the manager if i didn't like it have a takeaway how rude and unprofessional, that's not what we signed up for, what's more the walk stated is 90 minutes but told it's 60 now, again not what we signed or paid for. My husband asked for a refund, no way they are just money grabbing. Take care when booking in advance. Charnwood were most rude and uncaring on the phone, Hope they treat their animals with more respect!! Birthday treat ruined because of their stinking attitude and lack of any sincerity.
Skrevet 16. november 2021
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og ikke fra TripAdvisor LLC.
Thank you for your review. We appreciate all feedback, whether good or bad, and we do ensure all comments are taken on board and discussed with the relevant team members. Should you wish to discuss this further please email smile@pukkapacas.com Many Thanks, Charnwood Forest Alpacas & Chilli Bean Kitchen
Skrevet 17. november 2021
Dette svaret er den subjektive meningen fra en representant for foretaket og ikke fra Tripadvisor LLC.

Teresa L
3 bidrag
Great day out
nov. 2021 • Familie
Booked myself and daughter in for a surprise horse riding birthday treat. What an amazing experience we had. The staff was lovely. Charlotte made us both feel relaxed and comfortable. Would strongly recommend, Tyson and Sammy was lovely gentle giants.
Skrevet 14. november 2021
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og ikke fra TripAdvisor LLC.
Thanks for the review, so pleased you enjoyed riding our lovely horses around the farm. Hope you will be back again soon :)
Skrevet 17. november 2021
Dette svaret er den subjektive meningen fra en representant for foretaket og ikke fra Tripadvisor LLC.

Lindsey B
1 bidrag
Excellent
nov. 2021 • Venner
Brilliant experience, we loved it and came home with some great photos. Our guide Sioban was excellent, really friendly and knowledgeable about everything we asked her. Such a lovely afternoon, can’t wait to come back!
Skrevet 14. november 2021
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og ikke fra TripAdvisor LLC.
Thank you for a lovely review, Siobhan will be so happy to hear that you enjoyed her walk! We're glad you had fun with the alpacas, and hope you will come visit us again!
Skrevet 17. november 2021
Dette svaret er den subjektive meningen fra en representant for foretaket og ikke fra Tripadvisor LLC.

Jenny H
1 bidrag
Okay
nov. 2021 • Venner
Afternoon tea was good today however there was two girls who really was on it one gave a good greating with helping us to our seating and another was good helping the people who required extra support and on it with the cleaning as well however, one girl didn’t really wanna be there when served me was rude and other girl was like a headless chicken and brought our food out but we got the wrong drinks and never came and offered a refill,, apart from that absolutely amazing experience would come again!!!
Skrevet 13. november 2021
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og ikke fra TripAdvisor LLC.
Thanks for your honest review, we really appreciate all feedback and will take it into consideration. We're glad you had fun with the alpacas but apologise for your experience in our Chilli Bean, it's something we will look into.
Skrevet 17. november 2021
Dette svaret er den subjektive meningen fra en representant for foretaket og ikke fra Tripadvisor LLC.

Daisy Bill
5 bidrag
Amazing alpaca experience:)
nov. 2021 • Familie
Booked a alpaca walk experience with afternoon tea and it was so lovely! Me and my mum really enjoyed it and was so nice to spend such a long time with these fluffy friends :) our guide flo was amazing and very knowledgeable of the alpacas which was great. Had a brilliant day would recommend xx
Skrevet 9. november 2021
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og ikke fra TripAdvisor LLC.
Thank you for a lovely review, Flo will be so happy to hear that you enjoyed her walk! We're glad you had fun with the alpacas, and hope you will come visit us again
Skrevet 10. november 2021
Dette svaret er den subjektive meningen fra en representant for foretaket og ikke fra Tripadvisor LLC.

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