The National Archives
The National Archives
4.5
09:00–17:00
Tirsdag
09:00 - 19:00
Onsdag
09:00 - 17:00
Torsdag
09:00 - 19:00
Fredag
09:00 - 17:00
Lørdag
09:00 - 17:00
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Varighet: 1-2 timer
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4.5
4,5 av 5 bobler174 anmeldelser
Ypperlig
106
Svært bra
49
Gjennomsnittlig
10
Dårlig
4
Forferdelig
5

Gabriela H
London, UK109 bidrag
5,0 av 5 bobler
apr. 2024 • Alene
Great talk and exhibition. Information and stories are always fascinating and often poignant. Fantastic to be able to see original documents.
Skrevet 21. april 2024
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.

David R
11 bidrag
4,0 av 5 bobler
mar. 2024 • Alene
4+

The exhibition covered the various theatres of war (and pre-war), and also the different nationalities affected, very well

Excellent touch asking people to write down their own personal experiences - really interesting reading peoples own first hand experiences

The woman serving in the cafe was very friendly, and also very accommodating

Only negative was that it needed more seating to watch the short films - I sat on the floor, but those with less mobility might not be so happy
Skrevet 3. april 2024
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.

Companion51317719507
London, UK1 bidrag
2,0 av 5 bobler
mar. 2024 • Alene
I'm glad I'm not the only one who has had a recent bad experience at the National Archives. I had never been before and was looking forward to going to look at some documents relating to my grandad's service in WW2. I had hoped there would be some help in accessing 3 documents I wanted to look at but I was left so frustrated I'm not sure I would go again. As the previous reviewer has said, the staff give the impression that they really don't want to be there and one was downright rude. If they don't want to help ( there is actually a help desk!) maybe just produce a leaflet explaining what to do and where to go instead. There seem to be an awful lot of people employed just to tell you which way up to swipe your readers card...and even that isn't consistent and no-one to do much else. A very disappointing visit.
Skrevet 11. mars 2024
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.

Thomas
London, UK2 bidrag
1,0 av 5 bobler
feb. 2024 • Forretning
If you want to meet the most awkward, unhelpful, rude staff, visit the National Archives! Absolutely zero help and just wanted to take their bad day out on visitors.
Thankfully the security staff were really helpful and offered assistance which meant we could finally access the document’s we had ordered, but we had to be in a seperate room from everyone else making it feel like we were some kind of criminals! An unbelievable experience for all the wrong reasons.
Skrevet 2. mars 2024
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.

S W
5 bidrag
3,0 av 5 bobler
feb. 2024 • Forretning
I have been regularly to events at the National Archives (such as Treason and current Great Escapes) - always excellent.
However, I found the cafė very disappointing. Having taken a business colleague (who had never been before and came from overseas) to see the exhibition, we were looking forward to tea. This was 4pm and we knew the cafe would close at 5pm. The 'hot food' section was closed and deserted, but small coffee bar still operating. We wasted a considerable time trying to find a table that was not covered in previous users' crumbs, coffee and tea stains, plastic cups etc. We needed to put some documents on the table, but too dirty. I asked the very nice girl running the coffee shop if she could find someone to clear and clean a table somewhere, but she was not able to help as she was alone. We ordered a coffee and food and were told, after we paid, that there were no plates so we had to take hot rolls in a paper bag to the table. When we finally found a 'Manager' to ask why nothing was cleared, he astonishingly replied that clearing was not done until after people had left the cafe and getting ready for next day! (and he was not too polite about it). What a dreadful impression for an overseas visitor. I will not be using this cafe again - and you have lost revenue as, if I have to come for research, I'll be bringing my own food in future.
(I suppose it's possible that the staff are volunteers - I suggest you pay someone to clean the cafė area and care about your visitors)
Skrevet 24. februar 2024
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.

David W
22 bidrag
5,0 av 5 bobler
jan. 2024 • Familie
Please note: There was no option to enter the correct date of the visit which took place several years ago. However, to satisfy the requirement to pick a date from the list provided I have selected January 2024.

We took advantage of touring the gardens as well as doing some research into the family history.
The gardens were great and the high level walk in the trees was a delight (fortunately it was a nice sunny day!).
The National Archives were a little overwhelming for a first time visitor but the staff were helpful so we soon settled down and spent a couple of fruitful hours on family history.
We’re along way from London but I hope we have the opportunity to make other visits in future.
Skrevet 13. januar 2024
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.

Cosdelrob
Milan, Italy40 bidrag
1,0 av 5 bobler
jan. 2024 • Alene
I made a bulk order and I received the confirm but when I arrived the reading room the files I found were less than a half of those I ordered in advance. I planned my trip to London just to see those files but the Archive staff couldn't care less...
Skrevet 3. januar 2024
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.

justbruce
London, UK246 bidrag
4,0 av 5 bobler
okt. 2023 • Familie
Nice cafe to come to. Outdoor area when it is a little drier with a kind and swans.
Staff were very nice in the cafe.
Would recommend popping in
Skrevet 28. oktober 2023
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.

SLF
Salisbury, UK163 bidrag
4,0 av 5 bobler
aug. 2023 • Par
It was our first visit to TNA and we had researched everything online so felt as prepared as we could be. The staff were lovely and we obtained our readers tickets, got through security and collected our ordered documents. Some of those were successful, others didn’t yield results. I’d ordered assizes records which were too difficult for us to handle - rolled up tight, lots of different scraps of paper, illegible and filthy - I just didn’t know how to cope with those. The muster rolls we’d ordered were much easier. The books were delicate and fragile but the supports helped and we were pleased that we’d paid attention to the training video.
The only thing that could have spoilt the day (maybe would have if I’d been on my own) was the unfriendliness of other researchers. One was openly hostile on finding that we’d sat in her reserved seat (they weren’t all marked but we now know how the numbering works).
I felt that there must be some very regular experienced researchers who perhaps would volunteer to sit at a welcome table on the cafe or upstairs and be there to offer advice, practical help and give some tips and suggestions. Obviously the staff members are happy to help but don’t have the time that a volunteer might.
We’ll visit again, will carry on smiling and being polite and perhaps we’ll find that we just picked a bad day this time.
Skrevet 14. august 2023
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.

Ollie C
London, UK455 bidrag
5,0 av 5 bobler
jan. 2023
What a lovely building. Some nice greenery and Swans outside too but the architect pure of the building is breathtaking. Staff friendly at the front desk, an interesting book shop and then an accessible computer/book library for British (plus some international) history. Well-worth a visit.
Skrevet 12. januar 2023
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.
Thank you for your very kind review, Ollie, we are glad you had such a positive experience. We hope you will visit again soon!
Skrevet 21. mars 2023
Dette svaret er den subjektive meningen fra en representant for foretaket og ikke fra Tripadvisor LLC.

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