Club Mobay Departure Lounge
Club Mobay Departure Lounge
4.5
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65 innen 5 km
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4.5
11 332 anmeldelser
Ypperlig
8 101
Svært bra
2 013
Gjennomsnittlig
718
Dårlig
244
Forferdelig
259
M S
New York City, NY19 bidrag
Average lounge. Only good thing is that you get to clear security lines pretty fast. Other than that food is below average. Was expecting better for the price we paid.
Skrevet 28. januar 2023
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.
Sherry H
1 bidrag
jan. 2023 • Venner
Great food and refreshing cocktails!What a wonderful, secure departure lounge! Nicole was an outstanding guest attendant! Overall....... highly recommend
Skrevet 28. januar 2023
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.
Marc H
1 bidrag
jan. 2023 • Venner
This is our groups 4th time in Jamaica and with a group of our size (15)
We love Nicole!! She’s amazing!! Loved doing this. Thank you for an amazing trip full of beautiful memories
We love Nicole!! She’s amazing!! Loved doing this. Thank you for an amazing trip full of beautiful memories
Skrevet 28. januar 2023
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.
Cindy E
1 bidrag
Whizzed through security, then relaxed with a drink and food before boarding our flight. Clean and comfortable, staff helpful and polite. Made the end of our holiday less stressful . Will definitely use again.
Skrevet 28. januar 2023
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.
Alex
2 bidrag
jan. 2023 • Par
Cool and comfortable nice atmosphere very good staff. Spotlessly clean facilities. Nice to sit in comfort and enjoy a cool drink and a bite to eat Fast track through security also helps
Skrevet 27. januar 2023
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.
Karl M
4 bidrag
okt. 2022
Was met immediately after disembarking the plane and taken through and shown how to complete the forms prior to going through Immigration. Access to the lounge in both arrivals and departures was stress free and would highly recommend to anyone.
Skrevet 27. januar 2023
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.
Passenger710141
Clinton Township, MI1 bidrag
jan. 2023 • Par
Made traveling a breeze, especially on departure, we would have missed our flight even though we were at the airport 2.5 hours ahead of departing.
Skrevet 25. januar 2023
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.
Janessa M
Hello Passenger710141,
Thank you for taking the time to share your review of our service. It is always our aim to make your first and final moments in paradise memorable.
Our team of professionals strive at all times to reduce the hassles and stress that come with travelling, allowing our VIP’s to enjoy every moment of their well-deserved vacation.
Thank you for making Jamaica your destination of choice and we hope to see you again soon.
Skrevet 26. januar 2023
Dette svaret er den subjektive meningen fra en representant for foretaket og ikke fra Tripadvisor LLC.
Robert H
Inwood, IA1 bidrag
jan. 2023
They were overbooked and we had no where to sit on departure day.
Many angry people made for a bad vibe ending to a wonderful week.
We could not get in for arrival day, however...
immigration went very fast and we met our pre-booked driver directly.
The airport is a much nicer place to hang out for a while than the basement in Mobay on departure day.
Many angry people made for a bad vibe ending to a wonderful week.
We could not get in for arrival day, however...
immigration went very fast and we met our pre-booked driver directly.
The airport is a much nicer place to hang out for a while than the basement in Mobay on departure day.
Skrevet 25. januar 2023
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.
Janessa M
Hello roberthJ8655DN,
Firstly, thank you for making our island your destination of choice for including our services in your travels. The feedback you’ve given is valued, and we appreciate the time taken to share it with us.
We are saddened and disappointed to read that your experience was not up to our very own standards and we would like to extend our deepest and sincerest apologies for this.
Please note that the concerns mentioned are certainly not indicative of the norm and will be taken into consideration as we review our processes to ensure consistent delivery of quality right across the business.
In a few weeks, we will launch a new and improved lounge in a new area of the airport, so we hope this space will make up for our shortcomings.
Once again we thank you for visiting and sharing your feedback with us. We hope that you will give us another opportunity to make it right.
Skrevet 26. januar 2023
Dette svaret er den subjektive meningen fra en representant for foretaket og ikke fra Tripadvisor LLC.
Dangy31
Swansea County, UK6 bidrag
It's okay,going thru immigration was fast, it's a fair walk to the vip room, so if you have mobility issues, make sure you get assistance.
Drinks were really nice, real larger & rum! In real glasses to, we were all Inclusive & so drank out of plastic glasses.. Great tea also.. pasties were delicious, sandwiches a let down, left with no covering so went all hard & crusty, shame because filling was lovely. Pastry's were delicious..
Comfortable seats, it did get very busy & some folks couldn't get a seat, nice clean bathrooms. Flight screen to check gates & delays etc.. Duty free right next door. Gates near by to.
Relaxed, chilled, ready for a long flight home. $30 well spent. Would use facilities again & recommend to others.
Drinks were really nice, real larger & rum! In real glasses to, we were all Inclusive & so drank out of plastic glasses.. Great tea also.. pasties were delicious, sandwiches a let down, left with no covering so went all hard & crusty, shame because filling was lovely. Pastry's were delicious..
Comfortable seats, it did get very busy & some folks couldn't get a seat, nice clean bathrooms. Flight screen to check gates & delays etc.. Duty free right next door. Gates near by to.
Relaxed, chilled, ready for a long flight home. $30 well spent. Would use facilities again & recommend to others.
Skrevet 25. januar 2023
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.
Janessa M
Hello Dangy31,
Firstly we would like to thank you for utilizing our service and for taking the time to share your feedback with us.
We are happy to hear that you had the chance to experience our escort service through Immigration and Customs. I also want to thank you for your criticisms and would like to apologize for the dissatisfaction with the service in relation to our food offerings as we did not meet your expectations.
This type of feedback is not the type we enjoy reading but appreciate your sharing as it is through this medium we are able to make improvements to our service product offering and move to the next level. We are pleased to advise that we have been listening to our guest's feedback and are revamping our menu items.
Thank you again for taking the time to share with us. We hope despite your disappointments we can still look forward to hosting you again in the future.
Skrevet 26. januar 2023
Dette svaret er den subjektive meningen fra en representant for foretaket og ikke fra Tripadvisor LLC.
Robert B
6 bidrag
feb. 2022
Fantastic service! would Highly recommend for the ease of passage through the airport. The great people with Club Mobay will save you a lot of time by skipping you past all the lines. From the time I stepped off the plane until the time I was sitting in their lounge with drinks and food was 15 minutes. I will use this service every time I go to Jamaica.
Skrevet 24. januar 2023
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.
Rochelle G
Hello robertb,
Thank you so much for taking the time out to provide your kind review.
We are happy to hear that we were able to positively enhance your airport experience and make the experienc hassle free. Feedback is very important to us and we are all smiles reading this.
We appreciate your business and hope to see you again in the near future.
Skrevet 25. januar 2023
Dette svaret er den subjektive meningen fra en representant for foretaket og ikke fra Tripadvisor LLC.
I booked departure from MBJ with Club Mobay. The flight is in the afternoon, how early should I plan to arrive at the airport?
Dianna H
Neptune, NJ11 bidrag
I think 3 hours is perfect. Gives you plenty of time Incase you run into traffic of the way to airport or other hiccups. The Lounge is a perfect place to be, seats are comfortable and the access to phone/computer charging food and drinks is a plus.
Kedaboo
Stockton, CA
Is the food and drinks included or is there an up charge?
evelynmobay
Montego Bay, Jamaica6 bidrag
Yes, all food and drink is included, staff will do table service as self service closed with Covid. I have always found the staff to very pleasant, but you may have to ask for what you want and build a rapport with wait staff
Marise G
4 bidrag
Where is the departure lounge located: before or after the security line?
Hopefully after like most lounges so that we can enjoy it without worrying about how long the lines will be.
RexGeo
Gatineau, Canada263 bidrag
The departure lounge itself is after security. You actually get your own security line if you have a Club Mobay ticket.
Dani
1 bidrag
Hi, I'm trying to book the departure lounge online but it's asking me where we'd like to be picked up from. I'm not sure what answer to give, any advice please? Thanks
Travelbug3164
Whitby, Ontario114 bidrag
I think you need to select "Club Mobay" on the top left of the page. It will take you to a new page where you select whether you want just the departure lounge or choose both arrival and departure. I hope this helps. The proper webpage is vip attractions.
Lisa D
Stoke-on-Trent, UK11 bidrag
We are booked into a couples hotel who have their own lounge on arrival. Is this lounge worth it on arrival? I understand the perks on departure but trying to weigh up the pros and cons
appusersg G
1 bidrag
Not worth it in arrival, only departure.
Jamie32mi
Grand Ledge, MI121 bidrag
Club Mobay website says they close at 8PM for arrivals but 10PM for departures. Can anyone confirm if it's 8PM or 10PM for arrivals. Thank you
Club Mobay M
3 bidrag
Hello there,
The Club Mobay Arrival Lounge is usually closed at 8 pm. However, based on the flight patterns and confirmed reservations, the time may be extended to accommodate.
Carrie S
New Braunfels, TX1 bidrag
How do we get from Club Mobay to Royal Decameron Montego Bay? Is there a shuttle?
William W
Yorktown, VA4 bidrag
I’m not seeing an airport shuttle mentioned on the Royal Decameron website, but it might be worth an email to the hotel to ask if they have a shuttle. As another option, if you are in the backpacker category, is to walk. The hotel is close to the airport. I would not walk with luggage - take a taxi instead. My experience in taxis in the tourist areas has been safe. I don’t know the current taxi prices, but it is only a short 5 minute trip to that hotel.
Bradstamley31
Oklahoma City, OK
Any recommendation for private airport transportation. Who did you use.?
sammy
Newport, RI
Best jamaica tours was excellent. Highly recommend
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Forbedre denne oppføringenClub Mobay Departure Lounge (Montego Bay, Jamaica) - Anmeldelser - Tripadvisor
Vanlige spørsmål om Club Mobay Departure Lounge
- Vi anbefaler å bestille turer i Club Mobay Departure Lounge på forhånd for å sikre deg en plass. Om du bestiller med Tripadvisor, kan du avbestille opptil 24 timer før turen begynner for å få full refusjon. Se alle turer 4 Club Mobay Departure Lounge på Tripadvisor
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