Bahamas Experience Tours
Bahamas Experience Tours
3.5
Om
Varighet: 1-2 timer
Foreslå endringer for å forbedre det vi viser.
Forbedre denne oppføringen
Inntekter påvirker opplevelsene som er omtalt på denne siden. Finn ut mer.

De beste måtene å oppleve attraksjoner i nærheten på


Vi sjekker anmeldelser.
Tripadvisors tilnærming til anmeldelser
Hver Tripadvisor-anmeldelse går gjennom et automatisert sporingssystem før den legges ut. Dette systemet samler inn informasjon som svarer på følgende spørsmål: Hvordan, hva, hvor og når. Hvis systemet oppdager noe som muligens strider imot retningslinjene våre for fellesskapet, blir anmeldelsen ikke publisert.
Når systemet oppdager et problem, kan en anmeldelse automatisk avvises, sendes til anmelderen for bekreftelse eller gjennomgås manuelt av teamet vårt av innholdsspesialister. Disse spesialistene jobber døgnet rundt for å opprettholde kvaliteten av anmeldelsene på nettstedet vårt.
Teamet vårt sjekker hver anmeldelse som er lagt ut på nettstedet og bestrides av fellesskapet vårt for ikke å møte retningslinjene våre for fellesskapet.
Finn ut mer om moderering av anmeldelser.
3.5
3,5 av 5 bobler67 anmeldelser
Ypperlig
28
Svært bra
10
Gjennomsnittlig
7
Dårlig
2
Forferdelig
20

Alex L
1 bidrag
1,0 av 5 bobler
feb. 2024 • Familie
This is the worst car service I have ever had to deal with in my life. They were more than an hour late to pick us up from the airport (and left multiple families waiting and stranded - saw multiple groups give up and take taxis instead), and had a car waiting at the wrong location for our hotel pickup, which made us an hour late to the airport. This is insane for a service that you book in advance and call the day before to confirm your pickup details. I would sooner walk into a random car than use this service again - an absolute disaster. I would especially avoid this service if you are traveling with family and kids - you will be left stranded.
Skrevet 20. februar 2024
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.

Kara F
1 bidrag
1,0 av 5 bobler
jul. 2023 • Par
I had a VIP client-- a NFL player taking his girlfriend on a quick vacation before he wet back to work at training camp-- whom I organized an airport pickup in advance through BET for a Friday evening arrival flight at NAS Airport to The Reef Atlantis ( excellent hotel and staff) . After flying internationally and going through customs, my client's driver & prearranged car was given to another set of guests and my client had to wait at the airport 25 additional minutes in order for BET to set up another driver for them. Obviously, client and his girlfriend were not thrilled so I asked for a complete refund for the arrival & departure transfer as they were booked as a package. I was told in writing " The compensation will be completed as requested. " and clients would receive a refund in 8 biz days. I shared this with my client who was satisfied with outcome. Then, later, BET operations manager, Cindy Francis emailed me saying the email I received was incorrect and not only would my client not receive the refund promised in writing, but only 50% of a refund for his arrival transfer as he still took the secondary transfer he waited 25 minutes for Friday evening after his first vehicle was given away( like he had a choice if he wanted to depart the airport). Moreover, the only way he would receive the previously promised refund for his return transfer was if he cancelled it in full. I will never use and cannot recommend this company to anyone solely based on their lack of integrity promising a full refund and the taking it back AFTER it was told to the client. I am now having to pay my client back for the refund promised out of my own pocket for BET'S mistake and broken promise to refund. I could never run my business like this. I wouldn't have customers.
Skrevet 18. juli 2023
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.

Ana R
5 bidrag
5,0 av 5 bobler
mai 2023 • Alene
I had a good experience. I was traveling by myself and booked transportation to and from the airport. The staff was on time, they were professional and I felt safe at all times. Confirmation was quick and staff was very responsive over email.
Skrevet 2. juni 2023
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.

TravelerChrisAdventure
Philadelphia, PA1 bidrag
1,0 av 5 bobler
mai 2023 • Par
We booked them through Atlantis. Private towncar supposed to pick us up at 2pm, it showed up at 2:40. When we called at 2:15, they lied about how close the driver was. When I told them to cancel and give me a refund, they called a different driver at a different resort at 2:34pm and sent him to pick us up. Likely to miss our flight because of them. If they hadn’t lied, we could have gotten a taxi and gone.
Skrevet 20. mai 2023
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.

Janice M
Reading, PA2 bidrag
1,0 av 5 bobler
mar. 2023 • Par
Give a ride when customer books and pays for it. They said sorry no room and left us at airport. They had a van there but didn't let us on even though we were on list.
Skrevet 22. mars 2023
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.

Adam R
Northbrook, IL1 bidrag
1,0 av 5 bobler
feb. 2023 • Familie
Prepaid for private car but we were sent to a van with multiple stops ahead. Return to airport was in an 8 person car with only 3 working seat belts. Contacted customer service and we were told sorry it was a busy weekend, no compensation.
Skrevet 20. februar 2023
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.

Tony J
1 bidrag
1,0 av 5 bobler
feb. 2023 • Par
It’s understandable that when traveling abroad you won’t always get the treatment you are use to at your place of origin. Some practices in business should be standard. My first impression of Bahamas Experience Tours was how unprofessional the representative was. The contact desk was located inside a RIU resort lobby. I walked in to another group booking a tour where the representative was casually reading out loud the consumers credit card info to someone over the phone. There was a credit card reader on the desk so why she would read a person’s card number out loud in a busy room full of people that could end in fraudulent use remains questionable. When my turn came around, the lady was rude and short in speech, without any flyers displaying the tour that she verbally described. She took my card, and proceeded to read the card to some person over the phone. Moments later while still on the phone she asked for my card again claiming the patent did not go through. I immediately checked my card online and found I had been charged twice. I confronted the lady while showing her the two transactions posted against my card. For some reason she seems to now fumble with her phone looking for the number to call the person back who she read the credit card info to. She then continued to seemingly text some one repeatedly. The person finally comes on the phone and is evasive in stating he made an error in charging the card. I ask for a refund and was told it would take 24 hours to request a refund (this was Wednesday). Then the refund would be visible in my card until the following week, where conveniently for them I would be back in the states. I checked back several times Thursday only to get the same song and dance evasive conversation. The gentleman over the phone claims that now the refund transaction keeps failing and won’t go through. When asked for a managed, he claims the manager is conveniently gone for the day. Deal with this company at your own risk, and for sure be wary of using your credit card with them……..
Skrevet 17. februar 2023
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.

Ethel K
Sarasota, FL15 bidrag
1,0 av 5 bobler
sep. 2022 • Par
Our guide asked us why we booked the tour as everything was closed. We went to the tour when the company told us to go. The tour guide was horrible and literally only told us about places that I think he must have frequented himself - drivers license places, hospitals old and new - the court houses. The stop at the distillery & Atlantis were the only things worth it.

Furthermore when we asked for a refund it was declined.

Check out the video where the guide tells us everything was closed in confusion as to why we picked the tour!
Skrevet 13. september 2022
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.

Maureen S
2 bidrag
1,0 av 5 bobler
aug. 2022 • Familie
They pulled a switcheroo!! Paid $318 gratuity for round trip ground transportation for 6 adults 2 babies from airport to Atlantis and was told I would have a Sprinter van that accommodates 10-12 ppl. Upon arrival we had a Mercedes Sprinter van and everything was perfect. For ride back to airport yesterday @ 6:30 am, driver showed up with a Ford Econovan with bench seats for 2 babies,
2 car seats, 2 strollers and lots of luggage. The vehicle provided was inadequate and unacceptable but at 6:30 am you just go with it. I called Bahamas Experience today and spoke with Mgr. Cindy Joseph, to express my extreme disappointment and ask for partial refund and she refused. I could have had Atlantis bellman whistle for this type of vehicle and paid $65 to go to airport.
Do Not Use Bahamas Experience for ground transportation!!
Skrevet 16. august 2022
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.

Stephenopolous
Marshfield, MA3 bidrag
1,0 av 5 bobler
apr. 2022
We booked the VIP Fast Track with Bahamas Experience Tours for a recent trip in April 2022. This service cost $212. We booked through Expedia. We received vouchers and directions on what to do after we got off the airplane. There was supposed to be someone waiting for us with our name as we got off there airplane. There was nobody there. We continued on to the baggage claim thinking that we might see someone along the way. We looked around, asked around and even called the office but there was no answer. We ended up not receiving the service that we paid for. When we got back from vacation, I requested a refund from Expedia but was denied. I also tried to go through Paypal for the refund but that was also denied. Their response was that we got denied because we did receive the service!!! Moral of the story, just because you book through Expedia and use Paypal, don't expect them to back you up!!
Skrevet 12. mai 2022
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.

Viser resultatene på side 1-10 av 67
Inntekter påvirker opplevelsene som er omtalt på denne siden. Finn ut mer.
Er dette Tripadvisor-oppføringen din?
Eier eller administrerer du dette stedet? Gjør krav på oppføringen din gratis for å svare på anmeldelser, oppdatere profilen din og mye mer.
Gjør krav på oppføringen din

Bahamas Experience Tours (Nassau) - Anmeldelser - Tripadvisor