Iguana Watersports
Iguana Watersports
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Iguana Watersports
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4.0
46 anmeldelser
Ypperlig
30
Svært bra
8
Gjennomsnittlig
0
Dårlig
2
Forferdelig
6
Shane G
1 bidrag
aug. 2019
Chad, Claudia, April and Conner were ROCK STARS !!! We rented two PWC's and they were very well cared for. Some people complaining about the yellow stickers but Iguana has to protect themselves from "renters" not caring for equipment. No complaints from my family and we will rent from them again...
Skrevet 6. august 2019
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.
Steve S
1 bidrag
jul. 2019 • Familie
When we rented jet skis at lguana Watersports this past weekend they had several 1" yellow stickers indicating damage previously done to the watercraft (more than 100). The jet skis appeared to have little to no damage when we returned them, they said the jet skis had some scratches and the boss wasn't there and he would be the one to contact us and let us know if we had to pay for any damage. He never called and they just took $350 out of my account. They also did the same thing to the guy I was with..Just figure 100 x 350 that's $35,000 I think I'm in the wrong business, I need to be a crooked jet ski rental guy! He had at least 8 to 10 jet skis that were coved with stickers..try and figure that up!
Skrevet 30. juli 2019
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.
Lisa
1 bidrag
jul. 2019 • Familie
Unless you want to basically purchase the jet ski with yellow sticker charges don't rent here. They dinged us for every tiny scratch on the jet ski. We had to wait to get our jet skis and they had to clean them out before we could use. They were not busy at the time so not sure what the issue was
Skrevet 11. juli 2019
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.
Courtney
1 bidrag
jul. 2019 • Familie
My family and I went to the Ozarks for a week and rented three boats and three jet skis from Iguana at Boardwalk. I was disappointed with the organization of the workers and their customer service. The instructions on each day that were given to us differed from the other days. For example, on the second day we were told the life preservers had to be out on the boat and had not been told that any other days. These types of inconsistencies were present each day. One of the days we were supposed to have the boat at 10 and so we got there at 9:30 and none of the deckhands were there. We had to wait until 10:40 to be allowed to get in the boat. Instead of giving credit back, they gave us a "credit line" of $50, which we explained was not helpful since we would be leaving and did not have time to rent more boats. They did not care and only wanted us to spend more money since the $50 would not cover a rental. I would not recommend. They do not care about their customers.
Skrevet 7. juli 2019
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.
Inspire272013
2 bidrag
jan. 2019
We had the pleasure on purchasing a 285 SS Crownline through Iguana. Jacob was a top notch sales associate. From the start of the search, to the test drive and the final purchase, their personnel amplified what customer service is all about! Bring on Summer!!!
Skrevet 18. januar 2019
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.
John S
Omaha, NE12 bidrag
jun. 2018
Easy process to book a boat. The boat was in great shape and the family had fun tubing! The prices were fair and the boat was ready when scheduled. I would certainly rent here again!
Skrevet 27. august 2018
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.
Naida S
2 bidrag
aug. 2018 • Venner
From the start of our boat rental, we noticed something was off with the boat, but we figured it was nothing. After a few hours, we realized the boat was taking on water, and the pump was broken. So in the middle of the giant lake, the boat starts leaning very heavily to one side, so much so that we all had to put life jackets on, as we feared we might tip over. When we called Iguana for help, they just said "Oh the pump must be broken turn it on manually and you should be good." We managed to turn the pump on, however it kept turning off after a minute or two. At this point we were extremely worried as water levels were rising and driving the boat caused it to lean a lot. We pulled over to the side of the lake and requested someone come get us. We sat in the same position for over an hour despote only being about 15/20 minutes away from the boat rental site. Every wave that came at us, made us tilt more and more to the left side. We started contemplating swimming to the shore, when someone finally came to help us. We were given a new boat and our time was extended. After receiving the bill for the boat rental, we noticed a fee of $107 we called to ask what it was for. No one really gave us a straight forward answer, but were told that it was "for the new boat and gas". We drove the new boat for about a hour and a half, gas shouldn't have been that expensive.
Overall, we did NOT have a good experience with Iguana, as we did not feel safe on their boat at all. If you know a boat has a pump issue, you shouldn't let customers take it out. It caused a lot of unneeded stress and ruined our entire trip. We don't recommend you rent from here!
Overall, we did NOT have a good experience with Iguana, as we did not feel safe on their boat at all. If you know a boat has a pump issue, you shouldn't let customers take it out. It caused a lot of unneeded stress and ruined our entire trip. We don't recommend you rent from here!
Skrevet 24. august 2018
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.
htesent
Mantorville, MN1 bidrag
jul. 2018 • Familie
We recently rented from the Northshore location. We rented a deck boat but were contacted by Brad while on our way to Missouri that there was a reservation error. Brad and Sammy went above and beyond to makes things right. According to our adult children (after many vacations with us) this vacation was one of the very best they have experienced! Iguana Watersports definitely played a huge part in making it the best!
Skrevet 12. august 2018
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.
JohnBooth
Osage Beach, MO178 bidrag
aug. 2017 • Par
It seems more then just I have had an issue with this company and broken down shoddy boats.
I wanted to rent a deckboat for a 24 hour period. We were told it was available and we would be getting a confirmation email, NEVER arrived. We called back 2 times to confirm they say sending email, yet again.
We get there, rent the boat, get on the water and the motor is sluggish to say the least. After being on the water for awhile we begin to notice just how filthy the boat actually is and how badly it's maintained.
We rented here because of the reviews and the proximity to where we live. We were renting because our boat was being repaired.
I can tell you after a few hours we returned the boat, ate the loss of money because clearly they don't care about customer service and think a 10% discount takes care of the trouble and frustration.
We ended up going to another facility and renting another boat at a lower cost..
Never again will we consider this place, and will warn everybody not to go there.
I wanted to rent a deckboat for a 24 hour period. We were told it was available and we would be getting a confirmation email, NEVER arrived. We called back 2 times to confirm they say sending email, yet again.
We get there, rent the boat, get on the water and the motor is sluggish to say the least. After being on the water for awhile we begin to notice just how filthy the boat actually is and how badly it's maintained.
We rented here because of the reviews and the proximity to where we live. We were renting because our boat was being repaired.
I can tell you after a few hours we returned the boat, ate the loss of money because clearly they don't care about customer service and think a 10% discount takes care of the trouble and frustration.
We ended up going to another facility and renting another boat at a lower cost..
Never again will we consider this place, and will warn everybody not to go there.
Skrevet 18. oktober 2017
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.
dmertz1975
Basehor, KS190 bidrag
aug. 2017 • Familie
Wonderful experience - was a little hesitant on renting from here since the boats all look like big sports boats online. It all went smooth from Teri who made the reservation down to Chad, Austin and Tomi at the dock. (Had to call today and get their names, thanks Brad). They were polite and were there to help with all needs including standing out in the pouring rain and thunder (with a smile) as we pulled back to the dock. We will be back! This is what keeps customers!! Yes, I found them to be about 10-15% higher than other lakes but I will be back for the service! Thanks to all!!!
Skrevet 8. august 2017
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.
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