Old Bank House Chocolate

Old Bank House Chocolate anmeldelser, Ambleside

Old Bank House Chocolate
4.5
Tema- og gavebutikker
Finn ut mer
10:00–17:30
Mandag
09:30 - 17:30
Tirsdag
09:30 - 17:30
Onsdag
09:30 - 17:30
Torsdag
09:30 - 17:30
Fredag
09:30 - 17:30
Lørdag
10:15 - 17:30
Søndag
10:00 - 17:30
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4.5
58 anmeldelser
Ypperlig
46
Svært bra
8
Gjennomsnittlig
2
Dårlig
0
Forferdelig
2

mgirl2018
Glasgow, UK23 bidrag
jan. 2022
I bought chocolates and lemon cheese. Excellent selection and great service. Worth a visit for Easter goodies
Skrevet 1. februar 2022
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og ikke fra TripAdvisor LLC.

Ally Reynolds
North West England, UK9 bidrag
okt. 2021 • Par
A new find from a vary rainy visit to the lakes, could smell the chocolate being poured from outside so we were straight in! Had really delicious chocolate covered fudge so would really recommend that, felt like a really cute family run business too!
Skrevet 9. oktober 2021
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og ikke fra TripAdvisor LLC.
It’s great to know the lure of our chocolate from the production room is working its magic haha! So pleased you enjoyed your chocolate covered fudge, definitely a customer favourite so good choice! Thank you for your lovely review, your support for our small family business is appreciated :) We hope you visit us again soon!
Skrevet 26. januar 2022
Dette svaret er den subjektive meningen fra en representant for foretaket og ikke fra Tripadvisor LLC.

RivieraGlasgow
Glasgow, UK165 bidrag
okt. 2021 • Familie
Wow wow wow ..this chocolate shop is to die for..hand made chocolate by husband Mark and Wife Michelle these two ppl are just incredible
Skrevet 7. oktober 2021
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og ikke fra TripAdvisor LLC.
So glad you love our chocolate and thanks so much for your kind words! Hope to see you in the Old Bank Chocolate Shop again soon :)
Skrevet 26. januar 2022
Dette svaret er den subjektive meningen fra en representant for foretaket og ikke fra Tripadvisor LLC.

Stephen mcg
22 bidrag
aug. 2021 • Par
We were in the process of choosing individual chocolates from a shelf when we noticed the shop assistant had left the glass door open leaving the chocolates uncovered. There were a few flies landing on the chocolates therefore we politely declined.
As we were leaving the store the assist shouted sarcastically if we had any advice on how to keep flies off the chocolates. I suggested perhaps closing the casing in between serving.
We were then harangued at the door by a lady who arrived from the side door.She stood with arms wide open in an aggressive stance with eyes bulging Demanding to know if we had no flies were we come from. She has owned the shop 20 years and would eat chocolates flies have landed on. Flies when they land on food vomit and defecate leaving bacteria. Twenty years experience with little knowledge of Health & Hygiene learned and certainly no Customer Service Skill set.
Skrevet 29. august 2021
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og ikke fra TripAdvisor LLC.
Thank you for taking the time to review our family run chocolate shop. Firstly, I’d like to apologise for the way in which you were greeted during the time you spent in our shop. As a team we strive to provide a friendly and welcoming atmosphere for all customers, so all of us here at the Old Bank House apologise for this below par level of customer service. Secondly, I can assure you that we take all the necessary health & hygiene precautions to produce a high standard product with full consideration of the health and well-being for all of our customers. This includes the use of insectocutors & fly screens to secure our chocolate room to make our chocolates with the highest standard of hygiene; as well as constant quality control to ensure all products are nothing short of a high quality. Unfortunately, the cabinet door is opened regularly to retrieve the chocolates when serving customers especially during busy spells, so on occasion this can happen. Extra quality control measures have now been employed to irradicate this issue. As a family we have proudly built up our small business over 29 years to the much-loved shop it is today by locals and tourists; and having more recently battled through the pandemic to keep our business alive (like many others), we are thankfully still going. With this being said, I kindly implore you to be more thoughtful in the future when making a general assumption about a business’s hygiene as it can be potentially damaging for a hard-working business, especially one of which holds health and hygiene in food production to the upmost regard, as well as the well-being of its customers above anything else. Nevertheless, your comments have been taken into consideration and we’re extremely sorry for any grievance caused during your visit. Sincerely, The Old Bank House Team
Skrevet 3. september 2021
Dette svaret er den subjektive meningen fra en representant for foretaket og ikke fra Tripadvisor LLC.

shannah
Bristol, UK5 bidrag
aug. 2021 • Alene
Genuinely the best chocolate i’ve ever had. So many different options and flavours, we bought a few and every one was amazing. Wish i’d bought more before leaving Ambleside!!
Skrevet 24. august 2021
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og ikke fra TripAdvisor LLC.

jun. 2021 • Venner
Staff seemed agitated and grumpy. They seemed like they didn’t want to serve us and wanted us out the shop as soon as possible.
Skrevet 10. juni 2021
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og ikke fra TripAdvisor LLC.

Horty57
15 bidrag
nov. 2020 • Par
Always visit when in the lakes but due to Covid missing our chocolate fix so we ordered online chocolates arrived today well packaged and just as yummy as ever thank you ❤️
Skrevet 21. november 2020
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og ikke fra TripAdvisor LLC.

She_G287
Leicester, UK3 bidrag
jul. 2020 • Alene
The best chocolate I have every had. A lovely selection of all kinds; white, milk, dark, nuts, liquors - a must for any chocolate lover.
Skrevet 1. august 2020
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og ikke fra TripAdvisor LLC.

Colin R
Darlington, UK41 bidrag
aug. 2019
Whenever I’m in Ambleside I have to call here or it wouldn’t be worth going home again! This time I had my niece with me who is the main recipient of my previous visits – Talk about child in a sweet shop (she’s 20). The chocolate is fabulous whatever they do with it. However, the item that I buy the most is the chocolate covered marshmallows...oh boy. The dipped flakes are a firm favourite too. If you like chocolate then a visit to the Old Bank House is a must and you will not be disappointed.
Skrevet 14. august 2019
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og ikke fra TripAdvisor LLC.

Rachael McD
Wakefield, UK204 bidrag
jul. 2019 • Venner
Loved our chocolates from here. Well priced, great quality and lovely friendly customer service.

Always lots of choice and flavours. Some unique chocolate items as well.
Skrevet 31. juli 2019
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og ikke fra TripAdvisor LLC.

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Old Bank House Chocolate er åpen:
  • Søn - Søn 10:00 - 17:30
  • Man - Fre 09:30 - 17:30
  • Lør - Lør 10:15 - 17:30


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