Castle Climbing Centre

Castle Climbing Centre anmeldelser, London

Castle Climbing Centre
4.5
12:00–22:00
Mandag
12:00 - 22:00
Tirsdag
12:00 - 22:00
Onsdag
12:00 - 22:00
Torsdag
12:00 - 22:00
Fredag
12:00 - 22:00
Lørdag
09:00 - 19:00
Søndag
09:00 - 19:00
Hva folk sier
Great climbing, terrible staff
feb. 2020
Misforstå ikke, slottet er et strålende klatresenter. Det er vesker med ruter for alle, enten du går til buldring, topptauing eller ledende; det er så mye valg. Men stedet har ett forbehold som slipper det ned hver gang. Bare det er personalet. Måten de behandler betalende kunder farger hele senteret. Jeg har vært instruktør i den utendørs eventyrlystne idrettsverdenen i en årrekke, vært fjellklatring som en hobby siden jeg kan huske; Jeg har aldri møtt en gruppe mennesker i klatreverdenen mer arrogante og uvelkomne enn de ansatte ved The Castle Climbing Center. Det er latterlig. Jeg kunne tilgi dårlig kundeservice hvis det var en isolert hendelse, men hver gang? Uten å mislykkes, hvert besøk, blir jeg møtt med et cocky ungdom i resepsjonen (som sannsynligvis ikke kunne gå når jeg klatret på Lhotse, men dvs av den), som utstråler en uvelkomne, nedlatende opptreden som bare er latterlig når Jeg prøver aktivt å gi dem penger. Jeg har ikke hatt et samspill med en medarbeider som forlot meg fornøyd som betalende kunde. Det er uvelkomment og ville fraråde meg å satse på idretten hvis jeg skulle begynne på nytt. Arroganse er en stygg egenskap hos dem som burde være forkjemper for sporten. Du svikter hele bransjen ved å oppføre deg slik mot kundene dine, slik jeg ser du gjør med alle, også de som klatrer for første gang. Etter å ha besøkt ganske mange ganger nå, vil jeg ikke gjøre det lenger. Det er mange flere sentre i London med vegger like bra. Det er en skam.

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Turer og billetter


4.5
63 anmeldelser
Ypperlig
38
Svært bra
17
Gjennomsnittlig
5
Dårlig
1
Forferdelig
2

Visitor
1 bidrag
Great climbing, terrible staff
feb. 2020 • Venner
Do not get me wrong, The Castle is a brilliant climbing centre. There are bags of routes for anyone, whether your into bouldering, top roping or leading; there is so much choice. But the place has one caveat that lets it down every time.

Simply, its the staff. The way they treat paying customers taints the entire centre. I’ve been an instructor in the outdoor adventurous sport world for a number of years, been mountaineering as a hobby since I can remember; I have never met a group of people in the climbing world more arrogant and unwelcoming than the staff at The Castle Climbing Centre. Its laughable.

I could forgive poor customer service if it were an isolated incident, but every time? Without fail, each visit, I am met with a cocky adolescent child at the front desk (who most likely couldn’t walk when I was climbing Lhotse, but thats by the by) who exudes an unwelcoming, patronising demeanour that is just laughable when I'm actively trying to give them money. I haven’t had an interaction with a staff member that left me satisfied as a paying customer. It is unwelcoming and would dissuade me from pursuing the sport if I were starting new.

Arrogance is an ugly trait in those that should be championing the sport. You let the whole industry down by behaving that way towards your customers, as I see you do with everyone, including those climbing for the first time. Having visited quite a few times now, I will no longer be doing so. There are plenty more centres in london with walls just as good. Its a shame.
Skrevet 16. februar 2020
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og ikke fra TripAdvisor LLC.

Sophtravels
London, UK66 bidrag
Great bouldering!
jan. 2020 • Venner
This climbing centre is great! There are plenty of good bouldering walls for all abilities and there are never ending rooms. You can also climb outside in a really pretty setting. Staff weren’t particularly friendly but other than that, a great experience!
Skrevet 15. februar 2020
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og ikke fra TripAdvisor LLC.

AlbertoStella
London, UK1 bidrag
fantastic activity to do in London
nov. 2019
Great place ! A lot of fun, surrounded by people with a lot of experience ready to help you and make you feel safe.
I would have never tought that climbing was that easy and fun.
Skrevet 1. november 2019
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og ikke fra TripAdvisor LLC.

marrioa05
Reading, UK108 bidrag
Brilliant !
okt. 2019
Came here for a day trip up from Reading where my usual climbing centre is. The staff are extremely friendly here and know exactly how to deal with people. There is so much going on, there's a rock climbing wall in every corner. I would highly recommend this place and look forward to going again in the future.
Skrevet 16. oktober 2019
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og ikke fra TripAdvisor LLC.

Joseph
London, UK27 bidrag
A Crowded Climbing Nirvana
jul. 2019 • Venner
So much is good about the Castle. The staff are friendly, the atmosphere is great, and the array of climbing is wonderful. I enjoy climbing here.

The only real downsides (apart from the often leaking roof - a downside of being a listed building) is how busy the whole place gets and how difficult it can be to grab good routes and consistently project a set.

A last snag is the grading - it seems off the standard of other centres feeling a little easier. It’s great at the time, but when you climb other places, you realise your a good letter grade lower than you thought you were.

Skrevet 5. oktober 2019
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og ikke fra TripAdvisor LLC.

Annie F
6 bidrag
Regular visitor here
jun. 2019 • Par
We came here recent and was very impressed with the facilities. We are now a regular visitor as we find it a great way to exercise!
Skrevet 15. juni 2019
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og ikke fra TripAdvisor LLC.

Marian J
London, UK16 bidrag
True climbing centre in the town
mai 2019 • Alene
The building has an iconic visual, which will definitely catch you from the first time you will be walking around. Inside you will find pure climbing paradise on more than 3 floors and environment which is breathing by climbing, eco-lifestyle and weird culture. For me, it's additional activity, but I find myself every time in different, physically very intense, mentally very relaxed world. Oh, and don't forget to check outdoor garden 😉
Skrevet 2. mai 2019
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og ikke fra TripAdvisor LLC.

Natalie DM
Hertfordshire, UK2 bidrag
Great venue, excellent staff, good vibe
jan. 2019 • Familie
My daughter, friends and I went for a Family Taster session and while I couldn't do it due to a back injury the session has ignited a passion in my 6-year-old daughter and she wants to go back pronto! Zoe was our instructor and she was amazing - patient, encouraging and very informative.

Front of house staff were excellent and knowledgable.

Will be visiting very soon!
Skrevet 26. januar 2019
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og ikke fra TripAdvisor LLC.

Deborah F
Columbia, MD865 bidrag
Visitor Friendly
nov. 2018 • Alene
Castle Climbing is a great place for visiting climbers - as well as locals of course. You can sign up for classes and coaching on line (my preference) or drop in. There are bouldering walls, lead walls, roofed climbs, and traverse walls throughout.

Bring a pound coin to operate the lockers (it is returned). You can rent equipment, and the little climbing store has a nice selection and friendly staff.

The cafe is a treat. Many ingredients grown on site. Carefully check the hours here since they vary.

I walked from the Manor House stop off if Piccadilly Line.
Skrevet 6. november 2018
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og ikke fra TripAdvisor LLC.

David i
Dartmoor National Park, UK11 bidrag
Brilliant
okt. 2018 • Venner
Huge facility in North London. Loads of routes and a few long auto belay routes for solo climbers. Great bouldering cave for exciting traverses.
Skrevet 6. oktober 2018
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og ikke fra TripAdvisor LLC.

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