ArcelorMittal Orbit
ArcelorMittal Orbit
4.5
Severdigheter og landemerker • Observasjonsdekk og utkikkstårn
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4.5
4 016 anmeldelser
Ypperlig
2 213
Svært bra
1 093
Gjennomsnittlig
399
Dårlig
139
Forferdelig
172
Scottish Travellers
9 bidrag
mar. 2023 • Par
On our last trip to London we climbed up the O2 and thought that we would try the slide this time. We were not disappointed. Great fun and not scary even though this is the highest tube slide in the World. A little fast in places but I felt very safe. Great views too.
Skrevet 18. mars 2023
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.
Rachel A
1 bidrag
mar. 2023 • Alene
Attempted to book using a voucher we were gifted for our wedding.
The email on the buyagift website was wrong, then I found the correct email when I rang the team. I've had no response, despite chasing via phone and email multiple times. I just want to see if my booking has been made or not!!!
Sitting on hold for 10 minutes to be told no one is available and to try emailing instead when no one responds to the emails is very frustrating.
The email on the buyagift website was wrong, then I found the correct email when I rang the team. I've had no response, despite chasing via phone and email multiple times. I just want to see if my booking has been made or not!!!
Sitting on hold for 10 minutes to be told no one is available and to try emailing instead when no one responds to the emails is very frustrating.
Skrevet 13. mars 2023
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.
Krisanten
1 bidrag
feb. 2023 • Alene
I bought a voucher for the Slide at The ArcelorMittal Orbit with cake for two.
We planned to slide at the end of April in 2023.
As we get closer to the date I wanted to book the experience.
We already had bad experiences as we could not slide in June 2022 because of the lack of booking.
Therefore I decided to book well in advanced.
I e-mailed them on the 4th of February 2023.
The page was saying it takes up 48 hours.
Today is the 15th of February.
They greatly ignored me.
No bookings.
I called them up today.
More ignorance.
Impossible to book.
It was a birthday gift.
Absolutely disappointed.
We planned to slide at the end of April in 2023.
As we get closer to the date I wanted to book the experience.
We already had bad experiences as we could not slide in June 2022 because of the lack of booking.
Therefore I decided to book well in advanced.
I e-mailed them on the 4th of February 2023.
The page was saying it takes up 48 hours.
Today is the 15th of February.
They greatly ignored me.
No bookings.
I called them up today.
More ignorance.
Impossible to book.
It was a birthday gift.
Absolutely disappointed.
Skrevet 15. februar 2023
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.
Chris H
3 bidrag
feb. 2023
I would like to ride the slide but after 7 phone calls and 3 emails without ANY reply finding it hard to book a slot... obviously business is BOOMING and don't want my money!
Skrevet 14. februar 2023
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.
Valerie
Barnsley, UK4 bidrag
des. 2022 • Par
Do not book this slide. After booking a date and time we’ll in advance and travelling 200 miles to London and paying for peak time tube tickets it was closed on arrival. A small note was displayed saying closed due to maintenance . According to locals we spoke with it closes regularly. I have read reviews that they cancel within 2 hours of time slot with no reason given but ours wasn’t even cancelled, we received no notice. There was no maintenance taking place when we arrived and some locals commented that they had seen no maintenance and they walk that route regularly. I then receive an email days later saying sorry for cancelling and can we pick another day and time. There was no answer when we rang up. This company is totally unreliable. Don’t waste your money.
Skrevet 10. januar 2023
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.
Hello Anne B,
Thank you for taking the time to provide us with your feedback. I believe my colleague has been in touch directly to further discuss your booking. We completely understand how frustrating our closure has been, whilst we carry out essential maintenance on the attraction. We hope you will accept our sincere apologies for the disappointment this has caused.
Kind regards,
Janie
Skrevet 20. januar 2023
Dette svaret er den subjektive meningen fra en representant for foretaket og ikke fra Tripadvisor LLC.
sbrighton1
Brighton, UK146 bidrag
Security idiot decided to joke about my donut and took it from me and on return dropped the box and the donut. The donut cost me £8.
Skrevet 3. desember 2022
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.
Hello sbrighton1,
We hope you will accept our sincere apologies for this unfortunate incident on your arrival to the attraction. Please be assured we will be investigating the matter further for you.
Kind regards,
Janie
Skrevet 29. desember 2022
Dette svaret er den subjektive meningen fra en representant for foretaket og ikke fra Tripadvisor LLC.
SK1973
Melbourne, Australia122 bidrag
aug. 2022
We went in August in the summer holidays. We booked about 3 days in advance online. Highly recommended as it does get booked quickly. It is a bit of a trek but when we got there it didn't disappoint.
There was no queue and we went straight to the top. There are lockers at the bottom so your personals are fine.
The viewing floor is pretty average. Nothing but a huge mirror and a view of Stratford - not very exciting. Then we went to the slide.
My Son (10) and nephew (11) LOVED it. They actually went back up for a second go as I had a spare ticket for my son and for another 5 pounds, they allowed my nephew to go up with him.
As for myself (and my sister in-law) - well let me say, its super fast. Faster than what I was expecting. There are quick, sharp, jerky turns with a couple of big dips and dark tunnels. For me, the sharp turns made me dizzy. Once I reached the bottom I was glad it was over. The slide stops before you reach the exit so you have to pull yourself out. But I did feel a bit nauseous and had to wait a few mins for the world to stop spinning. LOL. Clearly getting a bit old for fast rides. BUT the kids loved it.
Overall, a great slide and worth it if your kids love that sort of stuff. Just hold on tight!!
Only downside is the location. Its in the East side in Stratford. No reason to go there really. I think if it was more central, it would do so much better but then again there would be bigger queues. I think the location puts people off from going there. There is a shopping centre there so you could have lunch and visit some shops afterwards. Easily accessible on the tube.
And not badly priced for London.
There was no queue and we went straight to the top. There are lockers at the bottom so your personals are fine.
The viewing floor is pretty average. Nothing but a huge mirror and a view of Stratford - not very exciting. Then we went to the slide.
My Son (10) and nephew (11) LOVED it. They actually went back up for a second go as I had a spare ticket for my son and for another 5 pounds, they allowed my nephew to go up with him.
As for myself (and my sister in-law) - well let me say, its super fast. Faster than what I was expecting. There are quick, sharp, jerky turns with a couple of big dips and dark tunnels. For me, the sharp turns made me dizzy. Once I reached the bottom I was glad it was over. The slide stops before you reach the exit so you have to pull yourself out. But I did feel a bit nauseous and had to wait a few mins for the world to stop spinning. LOL. Clearly getting a bit old for fast rides. BUT the kids loved it.
Overall, a great slide and worth it if your kids love that sort of stuff. Just hold on tight!!
Only downside is the location. Its in the East side in Stratford. No reason to go there really. I think if it was more central, it would do so much better but then again there would be bigger queues. I think the location puts people off from going there. There is a shopping centre there so you could have lunch and visit some shops afterwards. Easily accessible on the tube.
And not badly priced for London.
Skrevet 22. november 2022
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.
Hello SK1973,
Thank you for providing us with feedback after your visit. We're so pleased you and your family enjoyed The Slide experience and we hope you will visit with us again soon!
Kind regards,
Janie
Skrevet 25. november 2022
Dette svaret er den subjektive meningen fra en representant for foretaket og ikke fra Tripadvisor LLC.
Paradise790179
1 bidrag
nov. 2022 • Familie
It wasn't the fact that the Elizabeth line was closed making the journey difficult or that there was a large security presence due to the football that will put us off going again, it was that the ride was closed with no notice after we'd waited 30 minutes to go down it.
Well done to the team on the ground for coping with some irate, disappounted customers.
Well done to the team on the ground for coping with some irate, disappounted customers.
Skrevet 13. november 2022
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.
Hello Paradise790179,
Thank you for posting your feedback and for recognising the efforts of our team in what were very difficult circumstances. Please accept our sincere apologies again for the unforeseen slide closure during your visit. The decision to close The Slide is not taken lightly, as we fully appreciate how disappointing and frustrating this is for our visitors. We hope you will reconsider visiting with us again in future, so we may have another opportunity to deliver this amazing experience for you.
Kind regards,
Janie
Skrevet 15. november 2022
Dette svaret er den subjektive meningen fra en representant for foretaket og ikke fra Tripadvisor LLC.
Maria E
18 bidrag
Came through half-term, but can't complain, kids loved it and the view is worth it. Staff friendly, some Alice in wonderland characters running around. Receptionists could've been more informative and flexible, but not too bad. They have taken some pictures, which was nice, just didn't tell us how to purchase it🙃, but happy to return if in neighbourhood
Skrevet 9. november 2022
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.
Hello Maria E,
Thank you for visiting and taking the time to provide us with your feedback. We're glad you enjoyed the Alice in Wonderland and Skyline Views experience over half-term. We hope you will visit with us again soon.
Kind regards,
Janie
Skrevet 10. november 2022
Dette svaret er den subjektive meningen fra en representant for foretaket og ikke fra Tripadvisor LLC.
tinylass
Sheffield, UK4 051 bidrag
okt. 2022
My partner works for Acrelormittal so we decided to check it out when we were on a weekend break to London. We pre-booked the slide and skyline views. Price was very good at just over £17 each. It was easy to get to on the underground and then a short walk. It is in a lovely area of London and the Olympic Park area is very peaceful.
We arrived a bit early and went to the top to see the views first then back down at our time slot to get kitted up in the very sexy hat and arm protection that you have to wear. Had a short wait in the queue to get down the slide then you sit on the edge and off you go! It is very fast and throws you around a bit as it changes direction but it was really fun and lasted longer than expected. Definitely worth it for something different to do and being the worlds longest tunnel slide you can't do it anywhere else!
We arrived a bit early and went to the top to see the views first then back down at our time slot to get kitted up in the very sexy hat and arm protection that you have to wear. Had a short wait in the queue to get down the slide then you sit on the edge and off you go! It is very fast and throws you around a bit as it changes direction but it was really fun and lasted longer than expected. Definitely worth it for something different to do and being the worlds longest tunnel slide you can't do it anywhere else!
Skrevet 9. november 2022
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.
Hi tinylass,
We're so pleased you both enjoyed The Slide experience (and our very fashion-forward slide kit)! Thank you for taking the time to post your feedback and we hope you will visit with us again soon.
Kind regards,
Janie
Skrevet 10. november 2022
Dette svaret er den subjektive meningen fra en representant for foretaket og ikke fra Tripadvisor LLC.
Paul H
Grays Thurrock, UK12 bidrag
Hi, I'd like to update everyone reading this review. Despite a face-saving response from Janie in Customer services here on TripAdvisor, absolutely nothing came of their promised "investigation". I never did manage to redeem my coupons or get a response from ArcelorMittal. Please be warned!
Melissa M
Storbritannia66 bidrag
Hi,
Thank you Paul for your message and your warning. As far as I am concerned, the staff members who offer customer service in the Arcelomittal Orbit are quite reasonable when it comes to offer vouchers that could be redeemed on site at the attraction. I guess it is a matter of communication and organisation in the pre-booking system of the attraction in the arcelomittal orbit. Am talking based on the experience I have received from the staff members.
Good luck!
Melissa
Paul H
Grays Thurrock, UK12 bidrag
Hi Janie on the Management Team (or any member of the team). Thanks for the generic response to my review, I look forward to the possibility of hearing from you properly. I sent you two emails directly on 1st July - a full response to one of those would be appreciated. This is your chance to prove to me that your company cares remotely about the customer experience. I'll happily delete my review if you give me reason to. Kind regards, Paul Huntingford
Janie
London, UK
Hello Paul,
Thank you for giving us another opportunity to make this right for you. I've had a look through our inboxes and I wasn't able to find an email from you on 1st July. Would you kindly drop us another quick note with 'Attn:Janie' in the subject line so I can reach out to you personally?
Kind regards,
Janie
Can you wear jeans and boots to go down the slide??
ace N
2 bidrag
I abseiled the outside rather than taking the more roundabout route but a previous answer from a slide rep implied you can unless the jeans or boots have large metal studs which could damage the ride
992Barcelona024
Willingdon, UK55 bidrag
Does it run on a wet day
lilbo
Brentwood, UK88 bidrag
Yes. The day I went to the viewing platform was slightly cloudy with rain.
Wdz07
27 bidrag
I’m due to ride the slide this weekend, the weather looks very warm, are you able to wear shorts/skirt/dress ?
David Greenwood
London, UK
We are delighted you will be joining us this weekend. You certainly can wear shorts/skirts/dresses. All we ask is that you not wear any sharp shoes or items that could damage our slide mats or more importantly cause harm to yourself on the way down. We look forward to seeing you.
How long is the queue? Average?
Paul
Northampton, UK36 bidrag
It varies. About 20 minutes when I was there. My wife was straight on the occasion she went.
Tina F
1 bidrag
R u strapped into a chair? Or just a mat?
Lozzykins
19 bidrag
Its like a little pouch that your legs go inside of (came up to just above my knees) and two handles on the side. You are given a helmet and some arm protectors which are surprisingly comfortable! The staff guide you through everything (in terms of how to have your head and shoulders placed) and then you start yourself off.
KC200
Shrewsbury, UK58 bidrag
Would my 10 year old be allowed to go down the slide with his 15 year old brother? My sons desperate to go down and I’m scared of heights and confined spaces so I’m hoping his brother could go with him 😱
Grohldoll
15 bidrag
Under 14 have to have an adult with a ticket to go up, there is a lift and it's quite a large space when up there so you could stay away from the sides. My niece came up to the viewing area and is petrified of heights xx
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Forbedre denne oppføringenArcelorMittal Orbit (London, England) - Anmeldelser - Tripadvisor
Vanlige spørsmål om ArcelorMittal Orbit
- ArcelorMittal Orbit er åpen:
- Fre - Fre 11:00 - 15:00
- Lør - Søn 11:00 - 17:00
- Vi anbefaler å bestille turer i ArcelorMittal Orbit på forhånd for å sikre deg en plass. Om du bestiller med Tripadvisor, kan du avbestille opptil 24 timer før turen begynner for å få full refusjon. Se alle turer 3 ArcelorMittal Orbit på Tripadvisor
- Hoteller i nærheten av ArcelorMittal Orbit:
- (0.60 km) Holiday Inn Express London - Stratford, An IHG Hotel
- (0.80 km) The Stratford Hotel
- (0.70 km) The Westbridge Hotel
- (0.90 km) The Gantry London, Curio Collection by Hilton
- (0.57 km) Hyatt Regency London Stratford
- Restauranter i nærheten av ArcelorMittal Orbit:
- (0.02 km) The Last Drop
- (0.44 km) Figo Stratford
- (0.22 km) DonArancini
- (0.70 km) Barge East Restaurant
- (0.60 km) Las Iguanas Stratford Westfield
- Attraksjoner i nærheten av ArcelorMittal Orbit:
- (0.06 km) Wire and Sky
- (0.20 km) London Aquatics Centre
- (0.29 km) London Stadium
- (0.60 km) Abba Arena
- (0.82 km) CRATE Brewery Tours