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Arcelormittal Orbit
Arcelormittal Orbit
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4.0
4 054 anmeldelser
Ypperlig
2 221
Svært bra
1 098
Gjennomsnittlig
405
Dårlig
140
Forferdelig
190
James P
55 bidrag
feb. 2024 • Forretning
The slide was shut so we had to go back a few weeks later and then the lifts failed so we had to walk down the stairs. Ok experience all round
Skrevet 1. november 2024
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.
LJW_72
Downham Market, UK44 bidrag
jul. 2023 • Familie
We had a fantastic time at the ArcelorMittal Orbit! The views from the top were lovely and there were some very cool mirrors at the top too! The slide was thrilling and exciting and overall we had an awesome day out!
Skrevet 20. april 2024
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.
Saffie W
Greater London, UK17 bidrag
apr. 2023 • Familie
The view is amazing if you are lucky enough to go on a clear day. The slide is good however if it is busy it is not worth the long wait.
Skrevet 17. februar 2024
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.
Steven N
5 bidrag
des. 2023 • Familie
I have to say what a very disappointing experience we’ve encountered with the attraction. Having booked a three day, two night trip in central London we decided to add an extra day/night to attend the attraction. 5 days before our planned visit I received a blank email from the Visitor Experience Manager which I took as a reminder about our booking. After setting off on a 4 hour drive to London I received another email which suggested that there was an issue with our booking. On arrival at the hotel that we had purposely booked because we was visiting that attraction, I had chance to read said email. After replying to the email we was informed that the attraction was going to be closed and we wouldn’t be able to attend. No explanation was given as to the reason behind the decision to close the attraction. All that was offered was an opportunity to rebook another date, which was never going to be an option due to living in Yorkshire. So a refund was the only option. So bearing in mind we encountered additional costs to our trip so we could attend the attraction, I thought asking for some form of compensation wasn’t expecting too much. The response I received was a point blank no, not even an offer of a discount on any possible future tickets. To be informed of the closure two hours before our booking which we booked 4 months in advance is totally unacceptable. If anyone decides to book this attraction take note of my experience and book at the risk of this happening again.
Skrevet 22. desember 2023
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.
Emma G
8 bidrag
des. 2023 • Venner
I have a Buyagift voucher. Unfortunately between booking the trip to London and arriving the hours had changed. Not a problem but I cannot find out if they are open in January which is when the voucher ends. I have not had any response from the messages I have left on the Arcelormittal voicemail, not to the emails sent to Customer Services at Buyagift. One thing I have discovered from this experience is not to buy vouchers - it's better to just pay when you want to go.
Skrevet 18. desember 2023
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.
Jasmin J
2 bidrag
nov. 2023 • Familie
Booked to go with my daughter over a month ago. Less than 24 hrs before get an email to say they are now gonna be closed and only offering a re-booking. We don’t live in the UK we need a refund. Sad children and waste of money! Would not bother booking.
Skrevet 19. november 2023
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.
HolidaymakerfromHove
Brighton and Hove, UK2 787 bidrag
nov. 2023 • Familie
Impressive structure that we passed during the evening on our way from Westfield to the ABBA Voyage show. Well lit and imposing. We did not go inside.
Part of the London 2012 Olympic Village. Much bigger than I thought it was.
Recommended when in the area.
Part of the London 2012 Olympic Village. Much bigger than I thought it was.
Recommended when in the area.
Skrevet 18. november 2023
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.
Sue M
10 bidrag
sep. 2023 • Familie
We were informed by email that the slide was closed as they were testing it , our time slot was 11.00 , we were told we could go up to the viewing deck and if the slide wasnt up and running that day we could rebook, we decided we would go and have lunch during which we recieved another email letting us know it was up and running. We returned was escorted to the lift met at the top , joined a very short queue donned safety gear and took our turn on the slide , I throughly enjoyed it ! Staff were great at every level.
Skrevet 27. oktober 2023
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.
Polopolis007
10 bidrag
okt. 2023 • Familie
Too expensive for what it is. It cost £19 per kid to go down the slide and £15 for an adult to go up and look out at the view without using the slide
The staff at the desk in the entrance hall are rather strange and slow. Very weird atmosphere, anyway was fun but the slide speed is a bit of an anti-climax
The staff at the desk in the entrance hall are rather strange and slow. Very weird atmosphere, anyway was fun but the slide speed is a bit of an anti-climax
Skrevet 25. oktober 2023
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.
ryan180680
Stockport, UK593 bidrag
okt. 2023 • Familie
We had this booked for today and our kids were excited. When we got there the lady who booked us in was nice and gave us detailed instructions. We went up the lift to the viewing platform for great views across London. Then we went down to the slide, put our safety gear on and waited out turn. This is where is started going wrong as I went down first, whilst the first drop was fast after that it was quite slow and a bit of an anti climax. My 8 year old was next, and as he couldn't pull himself forward and my partner wasn't allowed to give him a push, he started crying and wanted to come off. There was a lack of compassion from the staff and if they just allowed him to be pushed a little as he was struggling everything would have been fine. This then stopped my older son wanting to go on. So we wasted our money essentially which we weren't happy about. The staff have to be a little more accommodating for younger guests as it spoilt the day for us, after travelling down from Manchester. We wouldn't be recommending this to anyone else
Skrevet 23. oktober 2023
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.
As per the website & internet.
The ArcelorMittal Orbit does not have a visitor car park. Nearby there are two independently operated, chargeable car parks – Stratford multi-storey car park with 588 parking spaces (located off Great Eastern Road, E15 1BB) and Westfield Stratford City car park with 5000 spaces.
Skrevet 4. februar 2024
Hi, I'd like to update everyone reading this review. Despite a face-saving response from Janie in Customer services here on TripAdvisor, absolutely nothing came of their promised "investigation". I never did manage to redeem my coupons or get a response from ArcelorMittal. Please be warned!
Skrevet 19. mars 2023
Scottish Travellers
Last week as a result of the weather we received an email to say our booked trip had been cancelled. We were offered a voucher to be used within the year. My wife suggested that I call them to discuss. The customer service person I spoke with was incredibly helpful and said she would call me if there was a possibly we could visit on Saturday. She called me back and we managed to participate as intended. Hopefully you will have similar success.
Skrevet 25. mars 2023
Hi Janie on the Management Team (or any member of the team). Thanks for the generic response to my review, I look forward to the possibility of hearing from you properly. I sent you two emails directly on 1st July - a full response to one of those would be appreciated. This is your chance to prove to me that your company cares remotely about the customer experience. I'll happily delete my review if you give me reason to. Kind regards, Paul Huntingford
Skrevet 1. august 2022
Janie
London, Storbritannia
Hello Paul,
Thank you for giving us another opportunity to make this right for you. I've had a look through our inboxes and I wasn't able to find an email from you on 1st July. Would you kindly drop us another quick note with 'Attn:Janie' in the subject line so I can reach out to you personally?
Kind regards,
Janie
Skrevet 6. august 2022
I abseiled the outside rather than taking the more roundabout route but a previous answer from a slide rep implied you can unless the jeans or boots have large metal studs which could damage the ride
Skrevet 11. januar 2022
Where is the nearest place to park
Skrevet 24. september 2021
Yes. The day I went to the viewing platform was slightly cloudy with rain.
Skrevet 9. august 2019
I’m due to ride the slide this weekend, the weather looks very warm, are you able to wear shorts/skirt/dress ?
Skrevet 27. juni 2019
David Greenwood
London, Storbritannia
We are delighted you will be joining us this weekend. You certainly can wear shorts/skirts/dresses. All we ask is that you not wear any sharp shoes or items that could damage our slide mats or more importantly cause harm to yourself on the way down. We look forward to seeing you.
Skrevet 28. juni 2019
It varies. About 20 minutes when I was there. My wife was straight on the occasion she went.
Skrevet 14. juni 2019
Its like a little pouch that your legs go inside of (came up to just above my knees) and two handles on the side. You are given a helmet and some arm protectors which are surprisingly comfortable! The staff guide you through everything (in terms of how to have your head and shoulders placed) and then you start yourself off.
Skrevet 9. mai 2019
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