Vue Shepherd's Bush
Vue Shepherd's Bush
2.5
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2.5
39 anmeldelser
Ypperlig
6
Svært bra
6
Gjennomsnittlig
6
Dårlig
5
Forferdelig
16

QnrCode
32 bidrag
okt. 2023 • Alene
The movie sucked wait time was 50 minutes to see a movie service was so bad there was only 5 people working and 1/5 were kind and helpful
We asked when the movie would end since I was busy then they didn’t respond but Ione of the 5 no snacks since they were all out and with what they had left it looked disgusting
Skrevet 21. oktober 2023
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.

Andrew N
234 bidrag
okt. 2023 • Familie
Went here to see the Eras tour in VueXtreme as I have always wanted to see a movie in vueXtreme as it sounded so good and took this opportunity to see it.The Xtreme screen was amazing and really added to the film,state of the art wall to wall sound and massive screens!The Concert was fantastic and totally recommend you see it here!!!!!!Also the seating was specialised too so you can get the most perfect,richest and finest view of every inch of the screen.Also went to see Mamma Mia too as that was on in the evening and we have wanted to see it as I have never seen it before.I went into screen 16,a total contrast to vuextreme,but a very small and cosy screen and a lovely addition to a huge multiplex cinema.Also vip seats despite them not being recliners were super comfy.Also toilet facilities were amazing too,very clean.The staffs customer service skills were exceptional too,really friendly makes all the difference.Also magnum tasted nice and the cinema was wonderfully designed
Skrevet 14. oktober 2023
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.

Sarah
1 bidrag
des. 2022 • Alene
Extremely disappointed with the appalling customer service displayed by John, Manager. Not to mention the arrogant tone he used. He was unprofessional, immensely rude and showed lack of empathy by refusing to help when the e-codes I purchased from Vue, were not going through the system, despite me pleading multiple times for help. He showed lack of understanding, skill and versatility in dealing with customer related issued. He was unwilling to provide assistance and told me to call the customer services help line. It is apparent that Vue Westfield London must do more to ensure that managers are trained to a much higher standard than that displayed by John earlier today.
Skrevet 21. desember 2022
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.

Ms K
1 bidrag
aug. 2021
Possibly one of the worst cinema experiences. Even though it was empty, the girl behind the counter (a young long-haired lady of a Black British background) was browsing her phone the entire time that we were browsing and while we were standing in line, so after waiting a bit we had to get her attention to ask to be checked out. This was promptly done, but she seemed a bit confused about the popcorn size containers and just grabbed one after looking back and forth between them, which didn't leave me convinced if this was the correct size or if it was chosen at random. All right, no big deal. We got our snacks and popcorn and sat down for the movie, only to be disappointed to discover that the popcorn was cold and stale. Literally the worst popcorn I've had in any cinema ever, hence why I felt compelled to write this review. After a bit of back and forth, we decided to ask if this could be changed to a fresher batch if possible, much to the puzzlement of the staff member, though she kindly assisted with trying a new portion. Unfortunately, this wasn't much better, so I suspect the popcorn had just been sitting there all day. The room itself wasn't big and had waste leftovers from past viewings though there were maybe two other people there to see the movie. It didn't feel like the experience was worth it. If I had to suggest an improvement, please ensure that the popcorn especially is kept as fresh as possible, or that you just make a batch for the customers if it's pretty empty. I'd rather wait a couple of minutes for a fresh batch than have expensive stale popcorn.
Skrevet 13. februar 2022
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.

mar. 2020 • Par
So I thought I’d give this cinema another go after a previous bad experience however I was wrong to do so. The screen was dirty, the popcorn was tasteless and over priced ( you get twice the popcorn and drink at odeon for less money ) I paid extra for the luxury seats and have to say they are uncomfortable and really you are better off in a standard seat.

I can honestly say that I advise any one to avoid vue and go to odeon. Better seats, better confectionary for less money and far more cleaner.

I’m not sure what has happened to Vue cinemas as I remember them being very good but not any more !!
Skrevet 10. mars 2020
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.

Sadiya G
Hayes, UK26 bidrag
jan. 2020 • Venner
The Vue inside Westfield shopping centre is great, the screen was clean, the service was good but the portion sizes are ridiculous for what you pay it actually made me laugh. £6.50 for about 20 tortilla chips and a tub of salsa sauce (which was horrible by the way, tasted like tomato sauce). The ratio of chips to salsa sauce was way off, they gave so much sauce for a tiny amount of chips, such a waste of sauce. We didn't end up eating it coz the salsa sauce was horrid.

Other than that, the movie itself was great.
Skrevet 28. januar 2020
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.

Fahim H
1 bidrag
jan. 2020 • Venner
Grest viewing of 'weathering with you' at off peak time hardly anyone there. Left some expensive headphones by mistake which was found by staff and returned to me, very thankful to them. Staff were very helpful.
Skrevet 25. januar 2020
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.

Nigel B
Farnham, UK30 bidrag
des. 2019 • Par
As I sat down with my girlfriend enjoying the film I used my free tickets to watch kindly given back to me by Vue after a terrible visit I realised something. The cinema is fantastic, sound amazing, seats comfortable with stacks of leg space. The problem is that the area it is in both suffers staff with a bad attitude and customers without the ability to empathise on others enjoyment of a film whilst having an extreme low Iq and unable to sit still or quiet for an amount of time. I’m afraid until they pick up Vue and move it or give citizenship classes to the surrounding area these problems won’t go away which is incredibly sad...
Skrevet 26. desember 2019
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.

TM2020
38 bidrag
des. 2019 • Par
We went to see Jumaji 2 on White city Vue and firstly they overcharge us for the show which displays almost 45 moms later, wasting our time. When we seek advise for alternative show or solution for their human error, no apology extend and all we received is very very rude customer service from the guy name called AHMED.

Upon entering the cinema room, the seats are so dirty, human body fluid: SPERM, pop corn, dirty tissue, and plastic bottle which shocked me. Our show display time is 22:00 @ 12/12/19.

Will never visit again!
Skrevet 13. desember 2019
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.

mainereason
Thomaston, ME333 bidrag
jun. 2019 • Alene
This movie theater is clean and in a great location, Westfield Mall. I purchased the VIP seating for a showing of Late Night (highly recommend this Mindy Kaling film) on a Tuesday night. DO NOT buy a vip seat, it is not at all worth it. I couldn't see how it was any bigger, and the other rows had plenty of space for you to get up and not physically disturb your neighbor.

VUE should be using the vip service to allow a special line for concessions, so that you don't have to wait as long. Then it would be worth it. Thankfully, the movie started late, as I had to wait in line for 5 min to get food (also, why haven't they done McDonald's type order ahead screens at theaters yet?).
Skrevet 23. juni 2019
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.

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Vue Shepherd's Bush (London, England) - Anmeldelser - Tripadvisor

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