Cryptology Nottingham
Cryptology Nottingham
5
Fluktleker • Spillehaller og underholdningssentre
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10:30–20:30
Mandag
10:30 - 20:30
Onsdag
10:30 - 20:30
Torsdag
10:30 - 20:30
Fredag
10:30 - 20:30
Lørdag
10:30 - 20:30
Søndag
11:15 - 20:00
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5.0
653 anmeldelser
Ypperlig
598
Svært bra
42
Gjennomsnittlig
8
Dårlig
3
Forferdelig
2

Phe B
2 bidrag
mar. 2023 • Venner
Really enjoyed the Daylight Robbery escape room, loads of different puzzles to solve and you were never stood still for too long even with a team of 7. Theres plenty to do! We had a really fun time and were successful in our mission which was a bonus. Oleg (I think that was our GM) was so lovely! Great to chat to and really thorough in his briefing. Excellent time all round!
Skrevet 26. mars 2023
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.

June H
Clipstone, UK90 bidrag
mar. 2023 • Venner
Easy to book and directions were clear. From when we arrived we were made to feel welcome and our host was very friendly and made the game sound exciting. The game itself was really good, hard but we managed to figure (with some clues). All in all a brilliant experience. We will be doing a different room very soon.
Skrevet 26. mars 2023
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.

fwalsh229
Beverley, UK52 bidrag
jul. 2022
What a great way to end our Escape Room Trip.
We headed to Cryptology Nottingham for the last day of a trip full of Escape rooms and they certainly didn't disappoint.

First up Cypherdyne, now I have to admit, we were a bit silly getting started. Although we always seem to do this while we're warming up. With a couple of handy pointers from James our GM we were in full swing.
Then we moved on to Rameseize, we don't usually do well in Egyptian themed rooms but we all seemed to find puzzles that played to our strengths. This was a room with a main objective with the possibility to do more. I always love these types of room, the designer has thought about all teams and allowing game play for everyone.

Next we took on Dreamscape, this I was looking forward to, the concept for this room is so good although it did play havoc with my ocd to want to try and do everything.

James hosted us for these 3 games and he did so brilliantly. Always in character and despite it being one of the hottest days of the year he was amazing.

We were hosted by Mark for our final game, Daylight Robbery and we were all excited to play. This game is crazy good.
When i first started playing Escape Rooms, robbing banks did not appeal. Little did I know that, robbing banks is literally our favourite thing to do (in an escape room obviously) and this was so much fun, 60 full minutes of non stop puzzling. My youngest loved this and she had plenty to do for the entire game.
Mark gave us a couple of perfectly timed pointers and was a great host.
We didn't rob as much as i'd hoped so i guess we need to keep practising.

We will return when the new game opens.
Skrevet 9. mars 2023
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.

Splashtiger
York, UK7 bidrag
jul. 2022
I have played all of the rooms here and they are all amazing!

My personal favourite was Daylight Robbery and it truly deserves all the credit it gets! It was jammed packed full of puzzles and everyone had something to do!
Dreamscapes was unique and i loved the concept!
Ramaseize was great and also had some great puzzles.
Cypherdyne- This was our warm up room

All the staff we came across we very welcoming and great in character.
Massive thank you to Sam and Anna.

All in all a fab day and can't wait for new rooms!
Skrevet 9. mars 2023
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.

Lucy H
Storbritannia1 bidrag
mar. 2023 • Venner
The rooms at Cryptology are the best I’ve ever done, simple as that. We made a special trip to Nottingham specifically to do them, and we were not disappointed. Beautifully designed, great use of space, such a brilliant variety of puzzles including some fun hands-on ones, great hosting and so much to get stuck into - especially if you have a big group, so everyone has something to do. Daylight Robbery is my favourite room of all time - I urge everyone to go and do it!!
Skrevet 9. mars 2023
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.

EscapeFreak
Derby, UK1 bidrag
mar. 2023 • Familie
Help was too slow , room looks worn needs refurb,features not working correctly so spoilt the fun...
Skrevet 5. mars 2023
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.
To all readers I will first respond to this review as if it was genuine - customer service in this industry is paramount. I will then provide reasons why this is highly suspect, something we have been a target for on multiple instances (and Tripadvisor has been given a 23-page document with evidence supporting this). Our customers' enjoyment is the highest priority (other than health and safety) at Cryptology. This is why we pay particular attention to clean toilets, cleaning regimes in the games and common areas, and regular (at least monthly) tasks to check the upkeep of the games. Not every game goes well and we document reasons why this could be the case and make Improvements on our system so it does not happen to future guests. Your review does not mention which game you played, I can only reassure you that these checks have not been missed, and new staff have been trained on the importance of reporting even minor issues with the game. Escape Rooms should be designed so you can solve them by yourself. We do not sit back and watch groups struggle, your enjoyment is what you have paid for and our staff are trained to deliver this. With succinct feedback we can further extend the training and onboarding sessions of our staff. Cryptology uses world-leading Tempus Escape Room Management Software. This lets us break down every game played in one of our branches. We log team size, team type, escape time, member of staff running the game, every clue given, every event (puzzle) solved by timestamp. We have a lot of data to help us with issues like you have mentioned. I have filtered all family groups over the last 2 months, I have review the clue count, the clue count per GM, and sifted through quite a lot of data. I simply cannot, based on your review, identify which game this is - let alone which room. "Help was too slow". I can see the clue count for every game. The point of any escape room is for you as a team to solve puzzles, not our staff solve this for you. In fact over-cluing is a metric we keep our eye on. Our software lets us review our staff's clue rate and success rate in each game. Cryptology Nottingham is quite difficult for us to fail a game, because we have unique (and guests who have visited us understand this) scenarios where the goal is not to escape, giving all teams a feeling of variable success rather than a binary pass/fail. You state you are a family who played whatever game you played here - families bounce ideas off each other and we won't provide clues unless necessary. Out of all of the escape room game in Nottingham, 75% of ours have a near 90%+ success rate because of the unique story/mechanic of the game. Without knowing which game you played makes it difficulty to justify the low clue rate you claim. We understand customers won't come back to play our games again (however Daylight Robbery and Dreamscape people do, and the game mechanic we mention really highlights this as a reason that these two games are award-winning). "room looks worn needs refurb" I have already written about our games checking procedures, so about looking worn - I can see evidence from my management team that these tasks are completed, and as we are building two new games I am personally in the branch a lot and I have better comments to make on this, as I am not there all the time where you can become used to the look of everything. Our games are not worn. "features not working" Our Tempus Improvements system logs every failure we find in the game, I can see every report and the actions taken. If there is anything game-breaking if they cannot be fixed, teams are advised and a solution reached. This has not been the case for a very long time, as we keep on top of everything, helped by the Tempus software. "help was too slow", "needs refurb", "spoilt the fun" are all terms we have read more than once on review platforms. They are also vague enough that it shows that this review has likely not experienced our game, as there is no details given at all. This review was made by an account opened in August 2021 - but no reviews were given. They have chosen to use this account to make a review nearly 2 years on. They have called themselves EscapeFreak, but have a randomised username. A neighbouring escape room which unfortunately closed down (and we sent customers there way when they tried to book when we were full) made multiple accounts to give themselves 5* reviews, "no math combinations" was a term given on multiple reviews and more importantly, review responses from the owner. This reeks of an unused account now recycled to diminish our rating. It is sad we are having to go through this process again. If an Escape Enthusiast were to leave comments, they would so so to the management or company's inbox. Not a damning, vague review on a review platform. This is a long read, so if you have made it this far, thanks. Why respond this way to what could be a genuine complaint? We've had reviews on various platform worded very similar to this - no substance, and most important of all - nothing we can learn and improve our games or our staff's training with. We encourage this reviewer to contact us, so we can provide succinct feedback should this review be genuine - why wouldn't we want to improve? But, it has given an opportunity to show our guests the processes we have in place to show that customer enjoyment of our games is important, and why the Tempus technology we use helps us maintain, improve, and deliver this.
Skrevet 10. mars 2023
Dette svaret er den subjektive meningen fra en representant for foretaket og ikke fra Tripadvisor LLC.

Claire
Wellingborough, UK2 bidrag
feb. 2023 • Familie
Great escape room (Diamond Heist) crammed full of puzzles. Collecting 'trophies' as we played - plus needing to escape with the diamond - was a great twist on the usual escape room experience. Loved it!
Skrevet 1. mars 2023
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.

Rachel H
Nottingham, UK4 bidrag
feb. 2023 • Familie
We loved the whole experience from start to finish. I had done a few, but it was a first for the rest of the family.
Skrevet 26. februar 2023
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.

ms2015
Truro, UK4 bidrag
feb. 2023 • Familie
Lots of fun - perfect game for us as an endless number of puzzles to solve and we could all solve different ones at the same time. If you got stuck on one you can do another. Loved that the aim was to steal as much as possible in the whole hour rather than escape as quickly as possible.
Anna our host was lovely.
Skrevet 16. februar 2023
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.

Sam C
18 bidrag
feb. 2023 • Familie
As an escape room enthusiast, I have to say this escape room ‘Cypherdyne’ was a great game. The puzzles were logical and flowed nicely into one another. There were 3 of us that played this room and it seemed the right number of people. The game master Shreya was lovely, she did make a small mistake but told us she had only been there roughly a month so thought she did great considering. We really enjoyed our experience and would visit again if we visit Nottingham. Thanks Team!
Skrevet 14. februar 2023
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.

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Cryptology Nottingham er åpen:
  • Søn - Søn 11:15 - 20:00
  • Man - Man 10:30 - 20:30
  • Ons - Lør 10:30 - 20:30


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