The Airline
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00:00–23:59
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Hver Tripadvisor-anmeldelse går gjennom et automatisert sporingssystem før den legges ut. Dette systemet samler inn informasjon som svarer på følgende spørsmål: Hvordan, hva, hvor og når. Hvis systemet oppdager noe som muligens strider imot retningslinjene våre for fellesskapet, blir anmeldelsen ikke publisert.
Når systemet oppdager et problem, kan en anmeldelse automatisk avvises, sendes til anmelderen for bekreftelse eller gjennomgås manuelt av teamet vårt av innholdsspesialister. Disse spesialistene jobber døgnet rundt for å opprettholde kvaliteten av anmeldelsene på nettstedet vårt.
Teamet vårt sjekker hver anmeldelse som er lagt ut på nettstedet og bestrides av fellesskapet vårt for ikke å møte retningslinjene våre for fellesskapet.
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3.5
3,5 av 5 bobler147 anmeldelser
Ypperlig
73
Svært bra
9
Gjennomsnittlig
8
Dårlig
24
Forferdelig
33

Gemma M
Salamanca, Spania6 bidrag
2,0 av 5 bobler
mai 2024 • Familie
I have used this bus múltiple times as there is no much choice to travel from Oxford to Gatwick . In the past it ran directly to and from Gatwick but these days it goes through Heathrow first making the journey much longer. The price is extorsionate and keeps going up. WiFi works on and off or does not work at all and the toilet is often dirty.
Skrevet 2. mai 2024
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.
Hi Gemma, thank you for the feedback. Our Airline service to Gatwick does indeed operate via Heathrow and this has been the case since 2020. I am sorry if your journey times have been affected, please note that our fares have not changed since 2022. As the coaches are in motion, the wi-fi can be affected, however, if you experience any further issues, please get in touch with us at info@oxfordbus.co.uk with specific information so we can investigate and resolve any potential faults. Once again, apologies for any inconvenience caused.
Skrevet 16. mai 2024
Dette svaret er den subjektive meningen fra en representant for foretaket og ikke fra Tripadvisor LLC.

Elisabetta Z
11 bidrag
5,0 av 5 bobler
apr. 2024 • Alene
Great price, punctuality, on April 27th around 6 pm I got on in Gatwick and went to Heathrow, the lady driving, route 36 was very nice, smiling, very good driver and very strong...she helped all clients loading the luggage.
Skrevet 30. april 2024
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.
Thank you for the great feedback, glad your journey was smooth, we hope to welcome you on board our service again, soon!
Skrevet 9. mai 2024
Dette svaret er den subjektive meningen fra en representant for foretaket og ikke fra Tripadvisor LLC.

Robert R
1 bidrag
5,0 av 5 bobler
apr. 2024 • Alene
Coach number 32 clean and confutable.
Driver extremely Polite, knowledgeable of surrounding area, helpful upon arrival.
Thank you. Robert
Skrevet 28. april 2024
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.
Thank you very much for taking the time to provide us with this positive feedback. We appreciate your kind words.
Skrevet 9. mai 2024
Dette svaret er den subjektive meningen fra en representant for foretaket og ikke fra Tripadvisor LLC.

Deborah V
Dingwall, UK19 bidrag
5,0 av 5 bobler
apr. 2024 • Alene
Link between Heathrow and Gatwick airports. Best value tickets when pre-booked (I had an Open Return to allow for any delays in flight) Hourly service. Friendly drivers. Comfortable seating on bus. Straightforward and easy to book, use.
Skrevet 25. april 2024
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.
Thank you for such positive feedback! We hope to welcome you on board our service again, soon!
Skrevet 29. april 2024
Dette svaret er den subjektive meningen fra en representant for foretaket og ikke fra Tripadvisor LLC.

Jane C
Philadelphia, PA475 bidrag
5,0 av 5 bobler
mar. 2024 • Familie
Absolutely fantastic- great prices compared to a taxi, comfortable, great drivers! I have done this from Oxford to Heathrow and Gatewick never an issue!
Skrevet 25. mars 2024
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.
Thank you for the amazing feedback! Your kind review and rating is much appreciated!
Skrevet 2. april 2024
Dette svaret er den subjektive meningen fra en representant for foretaket og ikke fra Tripadvisor LLC.

Robert K
7 bidrag
5,0 av 5 bobler
mar. 2024 • Forretning
Great experience this morning from High Wycombe to T5. Extremely friendly staff, mega clean coach and efficient journey. I was a little early to the coachway compared to the coach I had booked but they let me on no problem. The coach I was due to take looked like it was running a little behind, and the one I got on was 7 minutes past its due time, so I’d always leave a bit of wiggle room, though think that’s sensible anyway. Will use again!
Skrevet 25. mars 2024
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.
Thank you for the great feedback, glad your journey was smooth, we hope to welcome you on board our service again, soon!
Skrevet 2. april 2024
Dette svaret er den subjektive meningen fra en representant for foretaket og ikke fra Tripadvisor LLC.

Frederic L
Oxford, UK161 bidrag
1,0 av 5 bobler
This service used to be great and run like clockwork. Now it’s shambles. Half of the drivers are rude.
Today’s but to Gatwick was delayed, first by 30’ then turned into 40’. In the end a Heathrow bus arrived and I was forced to take that bus and was not allowed on the Gatwick bus.
The Gatwick bus normally stops at Heathrow central first, whereas the Heathrow bus stops first at T5 and takes a further 20’ to reach central.
So al in all it’s a full hour delay. It is lucky that I am aware of the state of this company and plan extra time, but it’s still wasted time in the cold.
Unfortunately there is no competition on this route that would keep this company on their tows.

As a very regular user, I have seen this compagne steadily decline in reliability and customer service. It’s such a shame.
Skrevet 28. februar 2024
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.
Thank you for your feedback, although we are sorry to hear about your experience today. We assume the departure in question was the 08:30 from Oxford to Gatwick, this departure left Gloucester Green Station with a 25-minute delay, this was due to significant delays that we experienced this morning, specifically delays to our staff transport which were specifically caused by increased traffic at the Hinksey Hill Roundabout. This delay was significant enough that it affected the buffers we put in place to manage this. On its way to Heathrow, the coach experienced more delay due to morning traffic and due to the fact it had to board more passengers as a direct consequence of the initial delay, and ultimately arrived in Gatwick with an overall delay of 18-minutes. We apologise for the delay you have experienced and want to reassure you we are always taking action to manage the day-to-day operation of the services, on this occasion, this was outside of our control, and as such the actions we could take were limited. If there have been instances where drivers have been rude to you, please do not hesitate to contact us by email at info@oxfordbus.co.uk with the details of what happened and when, and we would be more than happy to investigate further and take the appropriate actions.
Skrevet 28. februar 2024
Dette svaret er den subjektive meningen fra en representant for foretaket og ikke fra Tripadvisor LLC.

RT M
Birmingham, UK1 bidrag
1,0 av 5 bobler
feb. 2024 • Alene
The driver from LHR to Gloucester Green took 2 cigarette breaks. He actually pulled into a stop, got out, had half a cigarette and then started back on the journey. And then he did it again at Thornhill Park and Ride.
This service used to be good before they added the pointless stops (Lewknor and High Wycombe), took local passengers, and reduced the schedule. The LHR-OXF drive is 60 minutes; the bus is now 100+ minutes. What happened?
If there are 2+ travelers, you are much better off getting a taxi.
Skrevet 19. februar 2024
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.
Thank you for your feedback, although we are sorry to hear of your experience. We would like to investigate this for you as we take such comments seriously. If you could please provide us with more details of this departure by emailing us at info@oxfordbus.co.uk, as we want to ensure the appropriate actions are taken. We would like to again apologise for the experience you had and assure you of our commitment to investigate and rectify this.
Skrevet 22. februar 2024
Dette svaret er den subjektive meningen fra en representant for foretaket og ikke fra Tripadvisor LLC.

Wayne B
1 bidrag
5,0 av 5 bobler
feb. 2024 • Par
Friendly and excellent driver, we still on the bus and finding the ride awesome. Bus is lovely and clean and comfortable. Will certainly do this again and tell friends about it.
Skrevet 5. februar 2024
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.
Thank you for the great feedback, it is good to hear you enjoyed your journey. We hope to welcome you aboard our service again!
Skrevet 13. februar 2024
Dette svaret er den subjektive meningen fra en representant for foretaket og ikke fra Tripadvisor LLC.

Seaside788547
Meistervik, Norge21 bidrag
4,0 av 5 bobler
jan. 2024 • Alene
I have travelled with this company before & today I had the same experience as last time Speedy & comfortable ride but No WiFi!
Skrevet 26. januar 2024
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.
Thank you for your positive feedback and apologies for the lack of WiFi, we will look into this for you as all coaches should have working WiFi.
Skrevet 2. februar 2024
Dette svaret er den subjektive meningen fra en representant for foretaket og ikke fra Tripadvisor LLC.

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The Airline (Oxford, England) - Anmeldelser - Tripadvisor

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