Wellington Country Park

Wellington Country Park anmeldelser, Reading

Wellington Country Park
4
Natur- og dyrelivområder • Parker
09:30–17:30
Mandag
09:30 - 17:30
Tirsdag
09:30 - 17:30
Onsdag
09:30 - 17:30
Torsdag
09:30 - 17:30
Fredag
09:30 - 17:30
Lørdag
09:30 - 17:30
Søndag
09:30 - 17:30
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4.0
632 anmeldelser
Ypperlig
289
Svært bra
202
Gjennomsnittlig
101
Dårlig
25
Forferdelig
15

Gillian H
3 bidrag
okt. 2021
I have been taking my children here nearly every week for about the last 4 years and we have had some brilliant memories - the set up really makes things easier for parents.

There is no pressure to spend more than your entry fee - you are not forced through the gift shop and bringing your own picnic is not a problem - there are plenty of picnic tables and marquees with lunch areas available if it rains.

They really make life easy for people with more than one young child - plenty of room for pushchairs everywhere, every toilet block has at least two cubicles that will fit a (bulky) pushchair and the layout of the park means that you can easily supervise several children within each area without worrying that they might wander elsewhere.

I think the Annual Passes are really good value.
Skrevet 7. januar 2022
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og ikke fra TripAdvisor LLC.

lostintranslation123
Maidenhead, UK6 bidrag
okt. 2021 • Familie
First the good stuff - the park has a variety of playgrounds good for 4 year olds, a dinosaur trail through the woods which was quite fun and plenty of walking space too.

However, we won't be returning. Price is too high for essentially playgrounds and the ticket price didn't even include the mini train ride. We arrived on site having booked tickets - £61 for 2 adults 2 kids - but found to our horror that our tickets were marked with the wrong date. We explained that this was a genuine mistake, and we'd traveled a fair way expecting to go in - the staff were adamant that there was absolutely nothing they could do, that the date we'd booked for was for off peak and the on peak prices were more expensive. This was strange as we knew we'd paid £15/head, whereas the tickets stated £12 - we began to suspect the website might have gone wrong.... However, even though we knew we'd paid the full price we asked if we could pay the difference between off peak and on, but to no avail - the best offer they could give us was to pay an extra £30 to allow us to go in. They would offer no refund at all/voucher for a later date/any sort of compensation for our £61 paid, and would not let us in.

We eventually realised we'd found the email for last year's tickets, and then located the correct email for this year's tickets with today's date (phew) so we were allowed in after all.

Our mistake in finding the wrong tickets in our email, of course, but we felt this was a very inflexible and intolerant approach to dealing with a genuine mistake. At no point did they offer to look up on their computer system to see if we had indeed booked tickets for today at the correct price - which we were sure we had ... The tickets for last year were in fact for only 1 child and 2 adults so had they (or we) looked more closely this could easily be seen to be wrong. Compare this approach to Beale Park (a great place to visit) which I visited last week - their computer system hadn't sent me the tickets in time, but when I explained I'd not received my tickets at the counter the Beale Park staff just looked up my name, saw we'd booked tickets like we said, and let us in immediately with no fuss. There was an opportunity here for Wellington Country Park to get a 5 star rating had they dealt with this in a better way, but instead they get a terrible rating for bad service.
Skrevet 26. oktober 2021
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og ikke fra TripAdvisor LLC.

Emily
2 bidrag
okt. 2021
This was our first visit to Wellington Country Park and we were so impressed. We went for the Halloween event which was brilliant. All the themed activities were very well organised and engaging for our party of 5 children, particularly the train, which had the most brilliant staff running it - made it so much fun for spectators and passengers alike. We will definitely come back here as there was so much to do and see.
Skrevet 25. oktober 2021
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og ikke fra TripAdvisor LLC.

ellythemoo
Cheltenham, UK46 bidrag
sep. 2021
We had my niece's birthday party at the park. It was well-organised and great fun, with fantastic party bags and a great room close to loos and an adventure playground.

The park itself is extraordinary: there is so much to do, we spent all day there and only saw half of it. It was hugely enjoyed by both adults and children alike. Highly recommended.
Skrevet 13. september 2021
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og ikke fra TripAdvisor LLC.
Hi Ellythemoo, Thank you for your 5 star review. We are really pleased to hear that your niece had a great party with us and that everyone enjoyed the Park. We will be sure to pass your kind comments to our Birthday Party team. We hope to welcome you and your family back to the Park again in the future. Many Thanks WCP
Skrevet 16. september 2021
Dette svaret er den subjektive meningen fra en representant for foretaket og ikke fra Tripadvisor LLC.

Hel
7 bidrag
sep. 2021 • Familie
Brilliant day out. There is so much to do. It’s well organised and plenty of staff. They always build and create more fun spaces for children. We love it here.
Skrevet 12. september 2021
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og ikke fra TripAdvisor LLC.
Hi happyhel38, Thank you for your 5 star review. We are really pleased to hear that you had a brilliant day out with us and thank you for your kind comments. We look forward to welcoming you back to the Park with your family again. Many Thanks WCP
Skrevet 16. september 2021
Dette svaret er den subjektive meningen fra en representant for foretaket og ikke fra Tripadvisor LLC.

janinetaylor2000
Oxfordshire, UK3 bidrag
aug. 2021 • Familie
Loved this place was pleasantly surprised how much there was to do. We spent the whole day there. My son - whos 7 especially loved driving the car round the track, the bouncy pillow and the tyre that spins round and round and round and searching for gems.

There is a huge sandpit. Where ever you look theres something for the kids to do. My son loved the train and searching out the fairy doors.

It was all great, i found the shop quite reasonable priced. The main restaurant had a good choice. We ate by the sandpit cafe, there are loads of places if you bring a picnic.

Already planning our next visit, probably Halloween
Skrevet 31. august 2021
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og ikke fra TripAdvisor LLC.
Hi Janinetaylor2000, Thank you for your 5 star review. We are really pleased to read that you had a fantastic day with us and that your son enjoyed the Park. We look forward to welcoming you back to the Park again in the future. Many Thanks WCP
Skrevet 16. september 2021
Dette svaret er den subjektive meningen fra en representant for foretaket og ikke fra Tripadvisor LLC.

MumtoMorgan
Woking10 bidrag
aug. 2021
Camping
5 star scenery and pitches - the woodland scenery is beautiful
2 star facilities - the ONE toilet block is centralised. It is cramped and not enough by half to serve the full campsite. So if you are close to it, you get noise and light from those trying to find it in the dark, and if you are far you better run if you need a wee as it'll take you ages to get there and there will be a queue! Total nightmare, especially for older kids who would otherwise be able to take themselves as here they cannot reach the soap / open the heavy door / be trusted not to get in peoples way
- Wifi/phone signal is dismal
- Loud groups are allowed to continue being antisocial way past the suggested 10.30pm quiet time
- Although there are some beautiful trails and woodland to explore and you have the amazing Welly Park facilities on your doorstep, there is no open space for kids to meet and play in open space the camping area. Just road/unclear paths and other peoples pitches - which is a big shame.

The lake and park are outstanding though, all the staff are super friendly and everything is kept in tip-top condition. We did not mind at all paying a few quid extra for the train - if it was free you'd be queuing all day long for it!!!

All in all, a lovely trip but sleepless nights (one from from rave music until 5.30am one night) very nearly ruined it. Maybe it was from Reading Festival, I don't know - unlikely, but it is not what you want or expect camping in private woodland setup for families.
Skrevet 31. august 2021
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og ikke fra TripAdvisor LLC.
Hi MumtoMorgan, Thank you for your review. We are delighted to read your kind comments with regard the location and upkeep of both the campsite and the Park overall, as well as your kind comments with regard to the staff which we will certainly pass on, so thank you for that. There is no doubt that with the major uptake in camping this year and with many more family groups camping, we have struggled with our facilities and we are looking as to what we can do to alleviate that next year. With bigger groups, it has also been a noticeable increase in noise issues. You are always hoping that campers will be respectful of each other in terms of space, noise, etc and whilst we have been able to control this on the majority of occasions, we are very sorry to hear this may not have been the case during your visit. Unfortunately, the rave that was taking place during your visit was in a private location and whilst the noise level was reported, there is very little we could do. I am glad to say that this is definitely not a regular occurrence. We do hope that despite this, we will see you again soon. Kind regards WCP
Skrevet 7. september 2021
Dette svaret er den subjektive meningen fra en representant for foretaket og ikke fra Tripadvisor LLC.

SPD
London, UK22 bidrag
aug. 2021 • Familie
For the price of the tickets, we were underwhelmed. The play areas are decent, but not worth it for us as our local playgrounds are as good and free. The train ride was again underwhelming- we were expecting to at least see some animals along the ride, like at Beale Park. Personally, we found it too expensive for an afternoon out. Food in the cafe was nice.
Skrevet 30. august 2021
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og ikke fra TripAdvisor LLC.
Hi SPD_2012, Thank you for your review. We are very sorry to read that you were underwhelmed with you visit. There is no doubt that some public parks have similar play areas and offer some great play facilities but we believe the selection, amount and variety of play equipment we have to offer in one place, way outweighs any local park. Add to that all the other facilities and play equipment we have to offer such as the many sand pits, enchanted forest, dinosaur trail, the big adventure playground, pirate ship, mini golf, animal farm and of course the splash, we feel the price we charge is more than value for money. We are a privately run Country Park and therefore have to charge to generate our revenue for the upkeep and operation of the Park and whilst the public parks are free, we do actually all pay through council funding. Even Beale Park which you mention is a charitable trust which allows for some financial benefits. Our Park is aimed at children from 0 – 8 yrs old and all the facilities offer play and entertainment for that age range and the train is one of those where we balance the ride and its operation through the age groups. Of course, it very much depends on the child as to what excites them and whilst we try to provide for all, we are very sorry to hear that on this occasion, it may not have been for you. We do however appreciate you visiting. Kind regards WCP
Skrevet 7. september 2021
Dette svaret er den subjektive meningen fra en representant for foretaket og ikke fra Tripadvisor LLC.

SM_PSM
Fareham, UK65 bidrag
jul. 2021
This site is great for small children and all the staff are very friendly. The pitches are good and the grounds well maintained. So why disappointing! The WiFi is available but we were on a pitch right next to the facilities where the router/transmitters were located and though the WiFi is available at off peak times it is appalling the majority of the time which leads me to think there is insufficient band width to cope with the demand. I tried moving around the site to various locations but it didn’t improve. Plus, there is no phone signal on the site so no access to your data. The facilities consist of one block and though it is fairly new and in good condition it falls woefully short on capacity. There is a small freezer that cant cope with the demand. Only 3 showers to cope with all the pitches available and the shower doesn’t stay on before you have to restart the flow (20-30 button pushes per shower!). Due to the heavy foot fall and the muddy site, the facilities need constant cleaning which doesn’t happen. Even with double the facilities, this place would struggle. Very disappointing.
Skrevet 25. august 2021
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og ikke fra TripAdvisor LLC.
Hi Steve M, Thank you for your review. We are very sorry to hear of the issues you had with regard the wi-fi and phone signal. We do mention on our website that the site is not served well by either and with trees sprouting throughout the year, what can be ok in one area, can be of no service two weeks later. We have several transmitters around the campsite but I am afraid we have always struggled to offer a good Wi-Fi/TV/phone signal. We do have a payphone on site for any emergencies and Wi-Fi is available in some areas of the Park and main reception building for anyone who has to keep in touch. Some people enjoy the excuse of not being able to be contacted but we are very sorry if this caused you an issue. With regard to the facilities, there is no doubt that with the major uptake in camping this year and with many more family groups camping, we have struggled and we are looking as to what we can do to alleviate that next year. I hope despite this that you enjoyed your stay and use of the Park and its facilities and that we may see you again soon. Kind regards WCP
Skrevet 7. september 2021
Dette svaret er den subjektive meningen fra en representant for foretaket og ikke fra Tripadvisor LLC.

hollyReading.Berks
Wokingham, UK907 bidrag
jun. 2021 • Familie
Visited for the first time with my 3year old, I couldn’t believe the price but kept an open mind as had been recommended by others to visit.
It’s a lovely spacious place with lots of parks, sand pits, splash pad etc but really just a glorified lake with parks that your paying a high price for.
The train was extra and had to buy the tickets on arrival which seems a bit crazy with what we have been charged already.
We decided to eat at the cafe and the sandwiches were lovely and not a bad price.
The best part was the splash pad, but it was very busy with school trips! We visited in term time so guess it’s a school hotspot.
All in all a nice visit but I can go to a theme park for the same money which would be a much more enjoyable experience for my pre-schooler! I’m glad we made the visit but the hype did not live up!
Skrevet 15. august 2021
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og ikke fra TripAdvisor LLC.
Hi Hollyreadingberks, Thank you for your review. We are delighted to read that you enjoyed many aspects of the Park and in particular the splash area. It is unfortunate on the day of your visit that the school used the splash as on most occasions, they do not have time to use that facility. We are a privately run Country Park and therefore have to charge to generate revenue for both the upkeep and operation of the Park but we do believe that with the selection, amount and variety of play equipment we have to offer in one place along with all the other facilities and play equipment we have to offer such as the many sand pits, enchanted forest, dinosaur trail, the big adventure playground, pirate ship, mini golf, animal farm and of course the splash, we feel the price we charge is more than value for money. Our Park is aimed at children from 0 – 8 yrs old and all the facilities offer play and entertainment for that age range. Of course, it very much depends on the child as to what excites them and whilst we try to provide for all, we are very sorry to hear that on this occasion it may not have been all you were expecting. We do however appreciate you visiting and hopefully we may see you again in the near future. Kind regards WCP.
Skrevet 7. september 2021
Dette svaret er den subjektive meningen fra en representant for foretaket og ikke fra Tripadvisor LLC.

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