The Chocolate House

The Chocolate House anmeldelser, Dunster

The Chocolate House
4.5
Tema- og gavebutikker

4.5
41 anmeldelser
Ypperlig
29
Svært bra
5
Gjennomsnittlig
1
Dårlig
4
Forferdelig
2

bigsisterdaysout
North Yorkshire, UK59 bidrag
Lovely little shop
aug. 2021 • Familie
The chocolate house is a lovely little shop full of all sorts of things, mainly confectionery!! My family and I got an ice cream and they were delicious. The lady serving us was very kind and lovely. I would recommend to anyone visiting Dunster. Thank you! 😊
Skrevet 8. august 2021
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og ikke fra TripAdvisor LLC.

KateandStew
Nottingham, UK134 bidrag
Definitely the go to place for ice-cream
aug. 2020 • Par
Nice selection of good quality ice-cream. The chocolates also make a nice gift. Friendly and helpful service.
Skrevet 9. august 2020
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og ikke fra TripAdvisor LLC.

Susan A
Cheddington, UK172 bidrag
Delicous Ice Cream and Fudge
apr. 2019 • Par
This is the place to go in Dunster for ice cream and fudge - the only difficulty is choosing which flavour to have.
Skrevet 16. juli 2019
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og ikke fra TripAdvisor LLC.
Thank you for the review. The Chocolate House is a bootcamp in decision making. Sorry.
Skrevet 25. juli 2019
Dette svaret er den subjektive meningen fra en representant for foretaket og ikke fra Tripadvisor LLC.

Jerry Hughes
Southampton, UK185 bidrag
Lovely fudge and ice cream here!
apr. 2019 • Familie
We visit Dunster normally twice a year when we stay with my mother in law down here, the village itself is awesome and the castle is great to walk around with the kids. We always like to pop in to all the local shops and the smell of chocolate from this place lured my kids in from far away it was impressive!

We popped in with not really any intention of buying anything and ended up getting hooked on the variety of fudge flavours they had and the kids loved the ice cream too! Great after a long walk around the castle grounds!

They had tables & seats too to sit down and have tea/coffee and they had cakes etc by the looks of it. The lady who was working this day was lovely to us too, really nice.

I remember buying some fudge in Dunster a good few years ago and I always went back whenever I visited but the shop closed, this place has now become my new go to place for fudge when I come down now for sure.
Skrevet 14. april 2019
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og ikke fra TripAdvisor LLC.
Thank you for reviewing The Chocolate House. We look forward to seeing you again.
Skrevet 25. juli 2019
Dette svaret er den subjektive meningen fra en representant for foretaket og ikke fra Tripadvisor LLC.

CSSCo
Barnstaple, UK174 bidrag
Friendly atmosphere
jun. 2018 • Par
A very warm welcome, we went in for a cup of tea for two, now, usually in most places there's only enough tea for a second cup so we we're pleasently surprised to receive a huge tea pot which enabled us to have three cups each. Just what I needed on a hot Summer's day.
The staff were very friendly and attentive making us feel very welcome, I could have fallen asleep on the leather sofa, soooo comfy. So if you're in Dunster, do visit as the range of ice cream flavours will have you deliberating for ages.:-)
Skrevet 3. juni 2018
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og ikke fra TripAdvisor LLC.
Thank you for your review. What makes you think you didn't fall asleep? Just joking.
Skrevet 12. august 2018
Dette svaret er den subjektive meningen fra en representant for foretaket og ikke fra Tripadvisor LLC.

chris d
Bristol, UK51 bidrag
Lovely icecream
mai 2018 • Familie
Cant understand why there are negative remarks about the Chocolale House, we visited Dunster for a week and dropped in many times. Selection of ice cream was excellent as were the prices. Many places would charge a serious amount for less. And the owner even offered a small coronet for our Spaniel .

Couldnt do enough for her customers.
Skrevet 20. mai 2018
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og ikke fra TripAdvisor LLC.
Thank you for your review. I think I have a positive team of employees now. Makes a difference.
Skrevet 12. august 2018
Dette svaret er den subjektive meningen fra en representant for foretaket og ikke fra Tripadvisor LLC.

Princess_Nemi
Bedford, UK114 bidrag
Friendly staff and delicious ice cream
apr. 2018 • Par
The staff here are friendly and welcoming.

The chocolate is delicious and they have loads of different flavours of ice cream.

Great for a sunny day.
Skrevet 6. april 2018
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og ikke fra TripAdvisor LLC.
Thank you for your review and for bringing in some sunshine.
Skrevet 12. august 2018
Dette svaret er den subjektive meningen fra en representant for foretaket og ikke fra Tripadvisor LLC.

Badgerish
1 bidrag
not welcoming
jul. 2017 • Venner
Visited with a few friends. Two of our orders when they came were wrong, waitress tried to argue we were mistaken! Quite unpleasant to us about it. When we paid the other woman was very abrupt and then expected us to leave a tip. The place is quite expensive for what it serves
Skrevet 6. september 2017
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og ikke fra TripAdvisor LLC.
Sorry about your experience. Those staff members have been retired so to speak.
Skrevet 25. juli 2019
Dette svaret er den subjektive meningen fra en representant for foretaket og ikke fra Tripadvisor LLC.

rachel t
Ilminster, UK3 bidrag
Not child friendly
aug. 2017 • Familie
Visited today, myself and a friend and 6 children between us,decided to stop here for a cup of tea and ice cream for the kids.
The lady serving was very rude and made us feel very unwelcome, she stood over us and watched us the whole time and my son started to bang an empty plastic bottle on the table for which I immediately said please stop and give me the bottle for which she then immediately stepped in and said I will take it. She was so close as we had been watched like a hawk.My son even said why is that lady staring at us.The children were not naughty at all .
I also felt it was very expensive.
Won't be back
Skrevet 21. august 2017
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og ikke fra TripAdvisor LLC.
Dear Rachel, I am sorry you had an uncomfortable experience at The Chocolate House. We take on extra staff during the busy summer months and your review has resulted in termination of employment. We are a child friendly shop. After all we sell chocolate and ice-cream. Not only that, the ice cream is generously portioned and, for children, comes in a teddy bear cone with options for sprinkles and chocolate ears for no extra cost. It is also parent friendly, allowing parents to sit inside or out, drinking pots of tea, while their children eat ice cream cones. It is also friendly to those with disabilities and I make a point of hiring those with barriers to employment, such as those who have been out of the work force raising children or those with mobility difficulties because of arthritis, etc. From that point of view, I am inclined to believe my employee who said she was seated on a stool behind the ice-cream counter rather than standing over you. In the necessity of serving I would imagine she had to bring an extra four chairs for the normal table of four and bring you teapot, cups, sugar, cream and chocolate. She is unable to carry these items on a tray and probably had to make two trips. It was not my employee who asked your child to stop banging the bottle - this would not worry us. She stepped in as a gesture of support to you, asking if you would like her to take it. As to expense, The Chocolate House is a business, not a charity. Your family and friends occupied eight covers for a significant period of time at £2.50 a head. You drank from real china and portions were generous. Given overheads, material costs and employee costs of both serving you and cleaning up afterwards, we probably failed to turn a profit. Not your fault, of course, but I can understand you would indeed feel more comfortable in a different setting. Rudeness to guests, however, is unacceptable and for this, I sincerely apologize.
Skrevet 9. september 2017
Dette svaret er den subjektive meningen fra en representant for foretaket og ikke fra Tripadvisor LLC.

Joann K
Halstead, UK528 bidrag
Popped in for a look around
aug. 2017 • Par
Popped in to have a look around. It is a shop selling chocolate and local products but also has a small seating area where it serves tea coffee cake etc. Although we did not eat from what we could see on the plates of those that were it all looked very nice.
Skrevet 9. august 2017
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og ikke fra TripAdvisor LLC.
Thank you for popping in. Perhaps next time you will have the time to stop or shop and taste the wares.
Skrevet 9. september 2017
Dette svaret er den subjektive meningen fra en representant for foretaket og ikke fra Tripadvisor LLC.

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