AeroSpa

AeroSpa anmeldelser, Edinburgh

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4.0
43 anmeldelser
Ypperlig
27
Svært bra
4
Gjennomsnittlig
0
Dårlig
1
Forferdelig
11

Shona
2 bidrag
okt. 2020 • Venner
My friend and had a 2hr 30 min package each, this took place at the Double Tree by Hilton. Our therapist was Kayleigh and she made us feel welcome and very safe considering we are in the midst of a global pandemic. The treatments were fab, very pleased with our nails. Will certainly be back
Skrevet 12. oktober 2020
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og ikke fra TripAdvisor LLC.

Sandie B
7 bidrag
mar. 2020 • Venner
Absolutely disgusting service by the spa at Edinburgh Airport Hilton Doubletree. 5 of us booked a spa day and had timings confirmed as arrival at 10:00 with 2 going for treatments at 12:00, 2 at 13:00 and 1 at 14:00 then afternoon tea at 15:30. We were told they were running 5 mins late which actually turned into over 1 hour. The staff didn’t seem to have a clue what to do and the supposed assistant manager ‘Kayleigh’ just kept fobbing us off. We advised that we weren’t happy and wanted to speak to a manager but they weren’t working. They tried to call Anna (manager) but she didn’t take any calls. We were assured by Kayleigh that we would get refunded as we weren’t happy and didn’t want to wait now that they were already over an hour late for treatments. This would have meant we wouldn’t have gotten our afternoon tea as that finished at 4pm. They are no refusing to refund and are denying that Kayleigh said we would get our monies back.
On another note they also don’t tell you that there is swimming lessons on whilst you are on you spa day which restricts access to their pool area.
AVOID AVOID AVOID THIS SPA AS ITS BADLY RUN!!!
Skrevet 9. mars 2020
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og ikke fra TripAdvisor LLC.

CL0
1 bidrag
mar. 2020
Had a brilliant 10 minute (£15) massage from Sarah, which felt a lot longer and really worked out all the tension n my back, shoulders and arms - perfect before a long flight and after a long morning carrying heavy bags! Would definitely recommend :)
Skrevet 4. mars 2020
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og ikke fra TripAdvisor LLC.

Caroline L
Edinburgh, UK4 bidrag
feb. 2020 • Venner
Hated this spa was not relaxing the treatment was very nice but the cleaner decided to hoover the corridor whilst I was having my massage the girl did apologise and tried to muffle my ears would not recommend this spa.
Skrevet 9. februar 2020
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og ikke fra TripAdvisor LLC.
I'm very glad you enjoyed your treatment but sorry about the other experience. We will feed this back to the Hilton to approach with the relevant parties.
Skrevet 11. februar 2020
Dette svaret er den subjektive meningen fra en representant for foretaket og ikke fra Tripadvisor LLC.

Catriona borthwick
Edinburgh, UK9 bidrag
sep. 2019 • Alene
Got lashes done before my flight, very good service she was really nice made me feel at ease it only took 20mins, very happy
Skrevet 8. oktober 2019
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og ikke fra TripAdvisor LLC.

Laura S
Glasgow, UK4 bidrag
sep. 2019 • Alene
I was at Edinburgh airport and in holiday mode so thought I'd treat myself. I went to Aerospa to get an eyebrow wax. I've only ever had them threaded before so I was a bit skeptical but I'm so pleased with the results!

I got my nails done too and love them. Sarah and Caz who looked after me made this my best airport experience ever! Honestly the best way to start my holiday. I may have had to run to catch my flight but it was definitely worth it.

I love Sarah and caz!
Skrevet 7. september 2019
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og ikke fra TripAdvisor LLC.

E Rose
1 bidrag
jul. 2019 • Alene
A great relaxing manicure with Caz before my trip to Belfast, nails haven't chipped at all and it's been over a week! Thank you!
Skrevet 9. juli 2019
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og ikke fra TripAdvisor LLC.
That’s so lovely to here. I will share this with carol-ann.
Skrevet 11. juli 2019
Dette svaret er den subjektive meningen fra en representant for foretaket og ikke fra Tripadvisor LLC.

Am C
1 bidrag
mai 2019 • Alene
This was the worst gel manicure I have ever had!! It was expensive and the quality was extremely poor.
Within days the gel had already started chipping and by the week it had completely peeled off!
I have left messages and I have sent 3 emails. I received a response to the first email requesting pictures and then even after I sent a follow up no response has been received.

Lack of customer service, overpriced (£40) and terrible quality.
Skrevet 31. mai 2019
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og ikke fra TripAdvisor LLC.

June R
Dumfries og Galloway, UK12 bidrag
des. 2018 • Alene
Had my gell nails done on 27th December I was delighted with the service my nails are perfect and I would recommend this service to anyone What a nice start to my trip
Skrevet 31. desember 2018
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og ikke fra TripAdvisor LLC.

Aunty G
Glasgow, UK18 bidrag
nov. 2018 • Alene
I am really shocked by my recent experience at the Aerospa facility in Glasgow international airport. DO NOT waste your time or money here, my toddler could do better. I think the thing that bothers me the most is that this was supposed to be a 'treat' and hard earned, I'd gone away from the kids for a few days and was looking forward to seeing friends down south and fancied a little pick me up (nail treatment/gels). What I received was very substandard; nail varnish left around the nail edge, acrylic blobs on my skin, lumpy finish, 3 coats which felt suffocating. The gels came off the next day as they were so awful/messy.

I have been in contact with the owner (Anna Humphrey) several times, sending her photographs, but have yet to receive a satisfactory response. The offer of a complimentary back massage in the airport doesn't really cut it. I had to pay to have them re-done the next day, an additional £30 to the £28 I was mugged for in the airport. What annoys me more is that it took 40 minutes (rather then the 20 advertised) and I expressed my dis-satisfaction at the time, to no response. Really shocking service. avoid, avoid, avoid!
Skrevet 4. desember 2018
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og ikke fra TripAdvisor LLC.

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