Bannatyne Health Club & Spa - Inverness

Bannatyne Health Club & Spa - Inverness

Bannatyne Health Club & Spa - Inverness
4.5
06:30–22:00
Mandag
06:30 - 22:00
Tirsdag
06:30 - 22:00
Onsdag
06:30 - 22:00
Torsdag
06:30 - 22:00
Fredag
06:30 - 22:00
Lørdag
08:00 - 20:00
Søndag
08:00 - 20:00
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4.5
4,5 av 5 bobler117 anmeldelser
Ypperlig
83
Svært bra
17
Gjennomsnittlig
4
Dårlig
6
Forferdelig
7

Tourist53696100425
Inverness, UK1 bidrag
1,0 av 5 bobler
apr. 2024 • Alene
Pool has become unusable.

I was quite happy to pay nearly £50 a month for this membership, however the pool has now become unusable and now no longer worth it.

If you’re lucky enough to find your way through the crowds of parents (waiting for their kids in the swim school) blocking the route to the showers, pool and jacuzzi you’ll be greeted by a swarm of screaming children who have taken over the pool.

Doesn't seem to matter what time I go, it’s absolutely impossible to swim laps.

One of the jacuzzi's has been broken for 2 months now, would have thought it would be fixed by now considering all this extra money the swim school must surely be taking…
Skrevet 25. april 2024
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.

Ann M
Inverness, UK4 bidrag
1,0 av 5 bobler
apr. 2024 • Alene
I have been a member at this establishment for a few years and like a lot of members very disappointed with the pool facilities/swim lanes/kids classes!
My other complaints are the changing facilities (ladies) where a toilet has been out of action for the best part of a year. There has also been an issue with hair dryers not working over a considerable number of weeks! You have a lot of members and the revenue must be considerable so surely your budget can stretch to new ones or an electrician employed to repair!!!
The lovely smiling boys on the desk seem to have disappeared sadly. They were always so friendly and welcoming. There was a man who I believe is the Manager on the desk when i enquired about something this week...he needs to undertake a customer care course, know how the computer system works and speak to customers who are keeping him in his job!
Skrevet 11. april 2024
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.

Trevor8920
Inverness, UK28 bidrag
3,0 av 5 bobler
apr. 2024 • Alene
I’ve been using this place for years but the pool is now becoming unusable.

The management have decided a kids swimming school is a lucrative venture. That’s fine, but what about your members who are paying almost £50 a month?

The pool is not big enough for the swim school AND members. Simple as that. It’s becoming unusable early evenings and weekends - precisely when a lot of us want to swim laps. But you can’t because members of all abilities are pushed into what’s left of the pool and have to fight over space.

If you can put in a swim club lane then you can also put in both a fast and a slow swim lane.

The pool is the main reason i have a membership here. I can use any number of other gyms in town. Please sort the pool out or you’re going to start to lose members.
Skrevet 1. april 2024
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.

JillapenO041263
Cumbria, UK12 bidrag
4,0 av 5 bobler
feb. 2024 • Par
Took my husband for a birthday treat. Treatments were superb and the young girls were very good and put you at ease. I wish I had my swim first then my treatment. I felt too relaxed to be bothered by swimming!
Pool was quite crowded.
Skrevet 8. mars 2024
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.

K H
1 bidrag
2,0 av 5 bobler
okt. 2023 • Alene
I have been a member at Bannatynes for 7+ years and absolutely love the community/business that has been growing for years, However in the past year it has become an absolute joke.
A new swim school has opened up that seems to have a major lack In management, children screaming and running around in the changing rooms and by the pool instructors smile and do nothing about it. The swimming lane is getting used for kids lessons near to every day meaning people trying to complete laps of the pool are having to fight for space when asking management about this you get shrugged off and told they have a new line that should be put out when lessons are on, still however waiting to see this new line in action! Due to the amount of new traffic going through the changing rooms the place is filthy at times which is ridiculous especially when members are paying near to £50 each, monthly! I feel so sorry for the young girl Ruth on the front desk she seems to take everything in her stride, always happy to help, welcoming people and always smiling however I’ve seen her having to hoover, mop, cleaning toilets (scrubbing), wiping tables, doing dishes all while answering phones and greeting people. Give the poor lass a medal or at least a pay rise. I and others have never seen any other staff members doing that, when she is off it does not seem to get done either!
Management on the other hand are shocking, I’ve never seen any of them helping, when asked to help they look like they have been asked to run a marathon, the offices through the back always look dirty and cluttered (first thing we see coming in), I have never witnessed a single decent interaction with members (never had one myself either) every time I have seen them they are on their phones or eating both in the offices and on the front desk, very poor and honestly makes me wonder how they got their jobs considering they have a very clear alternative option who holds herself to a much higher standard. Other members have definitely noticed all of this as it’s a major topic of discussion when changing/in saunas (saunas that took 6 months to fix another hot topic) and many members are debating canceling and going else where, myself included, something needs done to change this situation as it is beyond ridiculous.
Skrevet 30. oktober 2023
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.

User545
3 bidrag
5,0 av 5 bobler
sep. 2023 • Alene
Today I visited Bannatyne spa for the first time and was not disappointed. Fantastic value spa package which gave me full use of the facilities, a Elemis facial, a full body scrub and a back, neck and shoulder massage. My spa therapist was Ellie and I would highly recommend the Elemis facial (first time having this sort of treatment) Ellie had a lot of knowledge on the products and talked me through the ones she was going to be using in the treatment. I was able to purchase some to take home with the discount that came with the treatment. Will be back for future treatments.
Skrevet 10. september 2023
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.

Olivia T
2 bidrag
3,0 av 5 bobler
jul. 2023 • Familie
Lately the pool has been very cold, contemplating cancelling membership. Noticeable drop in standards since change of management.
Skrevet 26. juli 2023
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.

Tracey C
10 bidrag
5,0 av 5 bobler
jul. 2023
I attend regularly for massage treatments and thought it was about time I wrote a review. Having tried all of the Spa facilities in the Inverness area, this has become a favorite based on treatment, cost, staff and facilities.
Skrevet 4. juli 2023
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.

Mark D
Shrewsbury, UK20 bidrag
5,0 av 5 bobler
feb. 2023 • Alene
Had a fantastic spa afternoon with Roxanne. She was very professional and even made me fall asleep it was so relaxing. A few tweaks are needed with the decor but that’s no big deal. All in all Roxanne is a fantastic advert for this company. Will be back, pardon the pun.
Skrevet 2. mars 2023
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.

Rebecca M
16 bidrag
1,0 av 5 bobler
feb. 2023 • Venner
Really disappointed with my recent trip here. Have visited many times before and have never experienced anything like this at all. I was taken in to what can only be described as some sort of store room. The table was cramped in the middle of the room. The floor was so dirty as was the sink. The bed was so close to think sink that every time the therapist (Roxanne) put the tap on (full flow and so noisy!) my back was soaked from the tap! She was so rude, hurried my treatment. Wasn’t aware of any of my health concerns noted on my consultation form. The main light on the roof was left on during the whole treatment. It was so so unpleasant and so stressful. Absolutley not relaxing at all. This was my first trip to a spa in a very long time due to mental health reasons. I was so apprehensive about this appointment but assured myself due to previous experiences it would be fine. How wrong was I. Also after looking back at my photos I took once I entered the room it is obvious that the towels on the bed were not changed before my treatment. Makes me feel ill! Will definitely not be back.
Skrevet 7. februar 2023
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.

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Bannatyne Health Club & Spa - Inverness (Skottland) - Anmeldelser - Tripadvisor

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