Heaton Park

Heaton Park anmeldelser, Manchester

17:00–22:00
Mandag
17:00 - 22:00
Tirsdag
17:00 - 22:00
Onsdag
17:00 - 22:00
Torsdag
17:00 - 22:00
Fredag
17:00 - 22:00
Lørdag
17:00 - 22:00
Søndag
17:00 - 22:00
Om
Foreslått varighet
2-3 timer
Foreslå endringer for å forbedre det vi viser.
Forbedre denne oppføringen

4.0
897 anmeldelser
Ypperlig
420
Svært bra
313
Gjennomsnittlig
98
Dårlig
30
Forferdelig
36

vnc007
Manchester, UK2 bidrag
des. 2021 • Par
Avoid the South Car Park! Not only did it cost us £7 to park there (we could have paid £5 if we would have pre-booked) it cost us an additional £168 for a new tyre due to their badly made and put together car park! What we didn’t realise is that there is an NCP well laid out car park close by that only charges £2!

Lightopia itself was quite good but we managed to get discount tickets and wouldn’t have paid full price! All in all it was a very expensive trip and we will not be returning!!!
Skrevet 11. januar 2022
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og ikke fra TripAdvisor LLC.

Mlgus2014
Manchester, UK173 bidrag
jan. 2022 • Familie
I went to lightopia a few years ago when it first opened and it was nothing special at all. I had no plans to go again however after missing a few Christmas events due to having covid we decided to buy some tickets for New Year’s Eve. I am amazed at how much this event has come on! The lights display covers a large area of the park, lots of different displays. There are a few good food and drinks places. The lights display on the lake at the end is fantastic. This place beats Dunham Massey for me now. It’s far more spacious, short queue to get in but plain sailing after that. Can’t praise it enough. We’ll definitely be going next year.
Skrevet 2. januar 2022
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og ikke fra TripAdvisor LLC.

Albert N
1 bidrag
des. 2021
My review is about Lightopia not Heaton Park
1.Tickets oversale - not enough spaces/ queuing about 50 min
2.Parking ticket price on gate 7£- joke
3.Light - a technology of the early 90s
4. The fountain in the end worth to see , best of all
5. £££££ factory
Would not back. Heaton Park /yes, Lightopia /never
Skrevet 2. januar 2022
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og ikke fra TripAdvisor LLC.

des. 2021 • Familie
Unfortunately my review is a negative one about the customer service (or lack of it) from Lightopia. I booked tickets for this event for me and my 7 month old son who has been quite poorly over Christmas with a week stay in hospital due to infection on his lungs. I haven’t managed to take him out anywhere over the last few weeks due to his illness so I was very excited to bring him to Lightopia. I bought the tickets on 27 December to attend on 29 December at 6pm. I checked the weather forecast when I booked and it was showing clear and dry and not too cold. On the day of my booking 29th, we got ready to set off however it was absolutely pouring down with rain at that time and when I checked the weather app, it was showing heavy rain across Manchester for the rest of the evening. I had to make the decision not to take my son for 2 reasons, firstly extremely wet weather would not be good for his chest and I’d be stupid to have him out for couple of hours in the rain as he had only just overcome his illness. Secondly, we all know what the view is like looking through a pram rain cover, it’s crap and my son would not have been able to see anything at all through the whole trip!! Lightopia’s T&Cs does clearly say you can’t change the date of your trip without giving them 7 days notice. I only booked the tickets 2 days before my trip so that would have been impossible to do. I decided to send a polite email to Lightopia customer services explaining the situation with my sons health and I kindly asked if I could change the date. I didn’t want a refund, just to go on another date when the weather was a bit better. The simple reply I got was a basically a straight “no” and there’s nothing they can do!!!! Tough luck!! Now I know and understand their T&Cs and I’m not ignorant to the fact that they can’t control the weather however I really cannot see why they can’t just let 2 people go on another day I’m not sure what difference it would make to them?? They’ve had my money so what’s the problem? The event is never sold out so I am almost 💯 certain there would be room for me and my boy to go another time!! I would have thought that under certain circumstances, they would allow small number of exceptions. But nope… they took my money and basically told me to deal with it. I am absolutely disgusted that a company/event of this size could not help me and I am extremely disappointed. I will not be booking again with Lightopia and i certainly won’t be recommending them to anyone. Appalling customer service.
Skrevet 1. januar 2022
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og ikke fra TripAdvisor LLC.

Georgia R
56 bidrag
des. 2021 • Familie
I spotted this event online after trying to find something g to celebrate new year as something speacial to end a strange 2021 for me and my family and the lights looked so magical , I then saw they also offered a ‘dine in the light’ experience which features a 3 course meal in a dome

We were skeptical of the event due to a mix of reviews we read however decided to go for it and book it and so glad we did a great way to end the year and thankfully was a mild and warm night

When arriving at the park the parking was a lil hard to find but not impossible and was sign posted , however I would note leave a lil earlier than your booking time as getting to the event was a build up getting on the car park but soon was sorted by the staff which were helpful

We went for our dining experience situated near the court yard which were offering a bar area , tacos 🌮 and pizza 🍕 (great for kids if you need a quick snack) however the staff were rushed off their feet and we had to wait a while to be seated despite even arriving late due to getting into the car park as our booking was for 5pm but was seated at near 6 (the dome was booked till 6:30) so this would cause a delay for the next booking

We had a lovely server called Hannah who made the experience as smooth as possible and couldn’t fault the staff as they were stretched and deserve some credit after serving 28 pods running round all day ( and don’t deserve the level of complaints they were receiving)

The pods were private and warm with a heater and decorated , I’m vegan and was well catered for with spicy cauliflower wings and sriracha mayo which was the perfect spice and start to the meal while my parents enjoyed a pumpkin 🎃 soup and cheese 🧀 fondue 🫕 for the main I had the vegan kebab , pitta 🥙 rice 🍚 and dip which was well seasoned and flavoursome plus a great portion while both my parents got the beef 🥩 and to end the meal got a tofu chocolate 🍫 and orange 🍊 pot like ganache you wouldn’t believe was vegan 🌱 while my parents shared the heaton mess and Manchester trifle , we finished at just gone 7 then explored the park

All worth the £35 including drinks (such as wine 🍷 Prosecco and a soft drink can )a memorable experience and something different

Top tip -Go with an open mind and expect it to be a busy event to enjoy the experience

A review of the the lights …

After our meal we walked round the park which was a sensational and mesmerising trail featuring music to go with the lights that added to the ambience with a fab light tunnel and amazing water display (also had a theme park ) and we ended the trip with a ride on the Ferris wheel 🎡

Top top - food available around the trail offering a variety from hot meals / drinks and snacks
Skrevet 1. januar 2022
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og ikke fra TripAdvisor LLC.

Noeline T
2 bidrag
des. 2021 • Familie
Went to lightopia absolutely fantastic. Lot of work went into this. Toilets around the park, food halls nicely spaced throughout and the water feature was fantastic. Staff friendly and helpful. Would definitely go again.
Skrevet 28. desember 2021
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og ikke fra TripAdvisor LLC.

andyfitch82
Bury, UK16 bidrag
des. 2021
Lightopia was great for all the family. A little expensive but you can see where the money was spent. The tunnel is fantastic and the music is very fitting around the area. We went on a mild day and it wasn't too bad under foot but it did not rain the previous day. There weren't masses of people and it was well controlled with timed entry slots which made us feel very safe and comfortable considering what's going on at the moment
Skrevet 27. desember 2021
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og ikke fra TripAdvisor LLC.

Calvin
211 bidrag
des. 2021 • Par
We went to Heaton Park - Lightopia in December 2021. Was it busy? No. Arriving for the 8pm slot, the workers were very friendly. It had rained in the morning so the ground was muddy but the walking path was gravel.

Walking from the car park, you are greeted to a fun fair but this is not the main walking trail for lightopia.

The whole walk takes around 45 to 60 minutes. Would I say the lights are good? Yeah. They were good compared to many light festivals I went to.

Due to the current covid pandemic, the place was very quiet but worked in favour for photos. I am not sure if I would be comfortable with a packed event.

What I would of expected would be more lights? I think they paced out the lights as they were expecting a lot of people.

Price of the ticket? I really think the event is worth maximum £10 per person (adult). The price they are charging really makes it not a family event. I understand competitors are charging more but the event felt like a £10 event.
Skrevet 26. desember 2021
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og ikke fra TripAdvisor LLC.

bea
Storbritannia8 bidrag
des. 2021
We went to Lightopia on Saturday 20th December and hoped it wasn't too crowded
A dozen of us aged 2 to 74 years old we went in at 5pm when it was already dark
Most of us being from other parts of the country we expected rain. No rain !
It was a bit chilly but we were wrapped warmly and the walk was steady with no queuing at all. We had eaten earlier
The lighted statues were beautiful and the scenes imaginative. I was knocked out by the beauty. They managed to combine light and music without being intrusive
High spots were the tunnel and the fountain at the end but none of the tableaux were naff or cheap looking. I could have lingered longer but it was fun to be together !
But gosh! the ferris wheel was fast ... the little ones loved it
I would go again like a shot and I was the oldest there
Parking was abit haphazard at the start but it's not an easy job and the staff were all good-natured as were most of the crowd
If you didn't enjoy this great safe venue I think there is something wrong with you
Skrevet 23. desember 2021
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og ikke fra TripAdvisor LLC.

Sylvia J
1 bidrag
okt. 2021
AWEFUL EXPERIANCE

Visited Friends Fest in Blackpool and what an aweful experiance it was. This is a $$$ factory and definately not a trip you will enjoy. Forget about the time you are booked for. Queuing is what you will be doing all day long. They definately booked more then they can process. We had in total about 5 minutes experiance and 5 hours queuing.

Arrived on time and been put in the queue straight away. When you reach the point, they will sit you down, take a picture and move futher. THERE IS NO WAY you can wonder around, enjoy your visit, walk around and take more pictures. It's like a FACTORY! Staff are all over you rushing you from one place to another, not allowing take more pictures. One lady even shouted at our's 11 year old who wanted to take a picture of the SOFA! No chance you can view details of the set up. Generally you queue for 2h to sit for 5 seconds while picture is taken and you have to MOVE ON.

No way we will reccomend this trip to anyone. Our child was so disspaointed that she did not see it properly, she had no chance to trully enjoy it, explore. She was so fed up and tired of being pushed from one place to another and queue for so many hours that she gave up on the last picture experiance.

WOULD NOT GO BACK in a million years. I understand it's a $$$ factory and they want to make as much money as they can but in all this they forgot it is all about us, paying for something we have not been given.

I did the same experiance few years ago and it was so different, We were allowed to wonder around, enjoy it, have fun. Forget about it. The staff are like in a prison watching all your moves in case you decide to go to a corner and take more pictures. We were told few times: 'THERE IS NO TIME FOR IT. PLEASE MOVE!"

So if you want to pay and being treated like in the prison or a factory, then you will like it. WE HATED IT!
Skrevet 29. november 2021
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og ikke fra TripAdvisor LLC.

Viser resultatene på side 1-10 av 897
Er det noe som mangler eller er unøyaktig?
Foreslå endringer for å forbedre det vi viser.
Forbedre denne oppføringen