Barcelona in Motion
Barcelona in Motion
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4.0
10 anmeldelser
Ypperlig
7
Svært bra
0
Gjennomsnittlig
0
Dårlig
1
Forferdelig
2
Antonio P
Irland2 bidrag
jun. 2024 • Familie
During our recent trip to Barcelona, we booked Barcelona in Motion for transportation to and from the airport. The service provided was top-notch and reasonably affordable. Not only were the cars comfortable, but the drivers themselves were friendly and professional. I highly recommend this service to anyone visiting Barcelona.
Skrevet 2. juli 2024
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.
Fearless36941148445
2 bidrag
mai 2024 • Par
On Tuesday 28. May I tried to book a Limousine Service in Barcelona for 2 simple Trips:
1) Pick up at my apartment to a concert hall
2) Pick up after the concert and going to a famous Hotel !
I completed all questions via e- Mail , gave all my contact details, even a photo of myself so the driver would recognize me .
To make the story short : after almost discussing questions after questions , sending WhatsApp back and forth and made telephone calls I still could not get a confirmation and blocked the Tel. - Nr of the company!
P.S. I then booked a Taxi Limousine Service which is the same the only difference is that the Mercedes S-Class looks like a Taxi but the price is much , much lower and to organize it a simple Tel. Call is enough
1) Pick up at my apartment to a concert hall
2) Pick up after the concert and going to a famous Hotel !
I completed all questions via e- Mail , gave all my contact details, even a photo of myself so the driver would recognize me .
To make the story short : after almost discussing questions after questions , sending WhatsApp back and forth and made telephone calls I still could not get a confirmation and blocked the Tel. - Nr of the company!
P.S. I then booked a Taxi Limousine Service which is the same the only difference is that the Mercedes S-Class looks like a Taxi but the price is much , much lower and to organize it a simple Tel. Call is enough
Skrevet 31. mai 2024
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.
Jennifer M
148 bidrag
mai 2023
We booked an 8-hour private tour for our group of 5 adults on a shore excursion. Everything was perfect! The vehicle was very clean, modern, and comfortable. Our driver, Alejandro, was polite, prompt, and accommodating. We were taken good care of and would definitely use them again!
Skrevet 22. mai 2023
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.
Dear Jenni,
We’re thrilled that our driver Alejandro provided you a smooth and comfortable ride. We appreciate you choosing our services!
Hope we can meet again when you back to the city!
Barcelona in Motion
Customer Relations Department
Skrevet 22. januar 2024
Dette svaret er den subjektive meningen fra en representant for foretaket og ikke fra Tripadvisor LLC.
Roar L
Sola, Norge1 bidrag
mai 2023 • Familie
Good Communication and follow up. Arrived as agreed for 3 trips. Airport-Hotel, Hotel-Cruise port and finally Cruise port to Airport.
Skrevet 20. mai 2023
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.
Dear Guest,
Thank you so much for your kind words! We’re delighted to hear your positive experience with our private transfer services.
Hope to meet again!
Barcelona in Motion
Customer Relations Department
Skrevet 22. januar 2024
Dette svaret er den subjektive meningen fra en representant for foretaket og ikke fra Tripadvisor LLC.
Richard T
1 bidrag
feb. 2023 • Familie
5 stars for the service to Andorra, and great driver. But on the return journey which was a 6am pick up the driver fell asleep 3 or 4 times until we hit the rumble strips. we said to stop at the services. Scared all 3 adults and the 5 kids in the car! Glad we made it to the airport
Skrevet 18. februar 2023
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.
Dear Richard,
We were very surprised by your comment, we have not received any reports of such feedback from our customer representatives. Since the reservation name was not specified, I cannot localize the shuttle driver, but we apologize for the journey that gave you this feeling.
Andorra and Barcelona route consists of hilly terrain and very winding roads, and I think these road conditions may have given you such a feeling. I would like to emphasize that we comply with the rest periods when determining the weekly working hours of our drivers. As a company that provides approximately 8000 transfer services a year, we are responsible for ensuring your safety above all else and we are completely aware of that.
Sorry for the confusion and wish you a safe and sunny days,
Barcelona in Motion
Customer Relations Department
We hope to see you again soon!
Skrevet 22. januar 2024
Dette svaret er den subjektive meningen fra en representant for foretaket og ikke fra Tripadvisor LLC.
Dan K
Haag, Nederland8 884 bidrag
feb. 2022
I found it to be quite difficult to find a decent and reasonably priced airport transfer to and from Barcelona Airport (BCN), with companies overcharging as compared to their competitors. As did Barcelona in Motion.
I asked for a quote for a return trip economy class transfer from BCN Airport to our conveniently located hotel next to the Marina, a 15 - 20 minute trip via this company's website. No prices were advertised on the website (which I do not like to begin with. But the company's website said 'We provide excellent deals and the most competitive prices just for you!'
Economy class was advertised as Toyota Prius or Skoda Superb on the website of Barcelona in Motion Perfect for our needs, as we do not need a limousine for a 15- 20 minute trip to and from the airport.
A little later, I got an email offer for a 'Mercedes-Benz Economy Minivan' transfer at a whopping €140 for a return. I replied with that this did not seem 'economy class' to me, nor I did ask for a minivan. Never got a response. Very bad customer service. I got the feeling I was being overcharged and got an offer for something I did not ask for. This certainly not seemed like a competitive price to me.
Found another company that charged me €82 for a return, including a child seat and showed up in a Mercedes E class. I will never consider or use Barcelona in Motion any more.
I asked for a quote for a return trip economy class transfer from BCN Airport to our conveniently located hotel next to the Marina, a 15 - 20 minute trip via this company's website. No prices were advertised on the website (which I do not like to begin with. But the company's website said 'We provide excellent deals and the most competitive prices just for you!'
Economy class was advertised as Toyota Prius or Skoda Superb on the website of Barcelona in Motion Perfect for our needs, as we do not need a limousine for a 15- 20 minute trip to and from the airport.
A little later, I got an email offer for a 'Mercedes-Benz Economy Minivan' transfer at a whopping €140 for a return. I replied with that this did not seem 'economy class' to me, nor I did ask for a minivan. Never got a response. Very bad customer service. I got the feeling I was being overcharged and got an offer for something I did not ask for. This certainly not seemed like a competitive price to me.
Found another company that charged me €82 for a return, including a child seat and showed up in a Mercedes E class. I will never consider or use Barcelona in Motion any more.
Skrevet 27. mars 2022
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.
Dear guest,
We were saddened to see your negative comment. Moreover, as far as I understand, as a guest who has not tried our service, I see that you are evaluating our company's pricing policy. We welcome it with understanding. Our company's only economy class vehicle is the Mercedes-Benz Vito, and I think it was offered to you since you requested economy and It is a Minivan type vehicle. Our company has never owned a Toyoya or Skoda brand vehicle. For years, we have been providing service only with Mercedes-Benz brand vehicles in both Ibiza and Barcelona.
Our price tariff varies periodically. As of January 2024 (low season), airport and city center economy class shuttles are priced as 70€ per way.
To sum up, we understand your comment, but we note that the service ceoncept and our tariffing policy do not meet your expectations.
We wish you a nice day.
Barcelona in Motion
Customer Relations Department,
Skrevet 22. januar 2024
Dette svaret er den subjektive meningen fra en representant for foretaket og ikke fra Tripadvisor LLC.
honest Joe
Chester, UK36 bidrag
I spent ages looking for a transfer from Barcelona airport to Andorra and they were all automated systems which I didn't have any faith in really. I wanted to have contact with a person, names, numbers and emails. I came across Barcelona in motion and noticed they required a email to give you a tailored quote. I sent of my flight details and requirements and soon enough I had a personal reply with a cost which to my surprise was really competitive to the automated quotes. I felt reassured with having personal contact and went ahead with the service ! And what a service it was, lovely Mercedes Vito with reclining seats, water, freshen up towels and a lovely polite driver who had tracked our flight and was waiting there for us with our name showing. Smartly dressed and wearing a mask at all times. Safe careful driver who got us to Andorra in no time at all. Took us to the door of our hotel and wished us a lovely holiday. I got texts mid way through the holiday thanking us for using them and asking if we were having a nice time. Also the day before we left we had more texts confirming our pickup for return. Our driver was waiting for us in our lobby to help with our cases. All I can say is what a great personal service and don't hesitate to use this company for quality service at a great price. We will definitely be using Barcelona in motion next time we visit Andorra. See you next year. Ed Jess and Noah.
Skrevet 31. januar 2022
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.
Dear Noah,
Thank you for your nice words, It is a pleasure to leave satisfied guests behind us. We will continue to provide service in a way that befits this nice review.
Whenever you are back to our lovely city, we will be here waiting for you,
Barcelona in Motion
Customer Relations Department
Skrevet 22. januar 2024
Dette svaret er den subjektive meningen fra en representant for foretaket og ikke fra Tripadvisor LLC.
Lindsay G
2 bidrag
jan. 2020 • Venner
Excellent service and very affordable. On time, comfortable cars and very friendly/helpful drivers. Highly recommend
Skrevet 11. januar 2020
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.
Dear guest,
Thanks so much for sharing your experience with us. Whenever you need transportation, we are willing to see you again.
Barcelona in Motion
Customer Relations Department
Skrevet 22. januar 2024
Dette svaret er den subjektive meningen fra en representant for foretaket og ikke fra Tripadvisor LLC.
Daniel A
Siggiewi, Malta10 bidrag
jan. 2020 • Familie
Safe and careful driving. Comfortable luxury car Mercedes V Class for large family. Reasonable prices. Smart, efficient and punctual. Special mention for Marc who was very helpful. Used services to and from airport for a family of 6 to PortAventura and Centre. Highly recommended.
Skrevet 6. januar 2020
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.
Dear guest,
Thank you so much for taking the time to leave us feedback. We see feedbacks as opportunities to keep our service quality constant.
We hope to see you again soon!
Barcelona in Motion
Customer Relations Department
Skrevet 22. januar 2024
Dette svaret er den subjektive meningen fra en representant for foretaket og ikke fra Tripadvisor LLC.
Sarah Burns
Barcelona, Spania1 bidrag
apr. 2019
The price was very good. You can reserve and pay in advance. Operator calls that few minutes after booking. What art permanently informed of any change, its driver, car details, etc. The drivers are very friendly and polite. Thank you so much.
Skrevet 10. april 2019
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.
Dear guest,
Thank you for trusting us, we really appreciated your opinion. Hope we can see you again when you back to our lovely city,
Barcelona in Motion
Customer Relations Department
Skrevet 22. januar 2024
Dette svaret er den subjektive meningen fra en representant for foretaket og ikke fra Tripadvisor LLC.
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