I worked directly with Josephine from Italy Limousine, she was responsive at all hours of the day and night (does she ever sleep? LOL :)). It didn't matter if it was on email or phone she represented the company well - extremely friendly, flexible, and professional overall!
When it comes to booking anything over the phone or email it's extremely nerve wracking you don't know if who /what you are dealing with with actually follow through.. BUT FOLLOW THROUGH IS AN UNDERSTATEMENT!!
As Josephine had explained, drivers would be at each of the ports we docked on while enjoying our Royal Caribbean Oasis of the Seas Mediterranean tour. The drivers were dressed nicely, extremely friendly and went above and beyond at each of the 3 ports we visited (Pisa/Florence, Rome, Naples).
We were on a family vacation (all 27 of us, ages ranging from 2 years old to 89 years old) the drivers were extremely accommodating to all ages (baby /car seats, to a scooter that needed to be lifted into the vans at each of our stops while visiting each of the 3 ports).
If you are on a cruise and want to do a WHOLE LOT MORE than what is offered in an overpriced 1 excursion visit then you should pick Italy Limousine they ensured our safety, provided us an overview of all we needed and should see as visitors within a short window of time, and brought us back to our ship in a timely responsible manner. Even if you are not on a cruise and would like to use their services - I would do so with out any hesitation!
This is a legitimately professional, friendly and family oriented business and they make you feel like YOU are FAMILY visiting from far away! Loved this and loved Geno and Josephine!! thank you so much for this AMAZING EXPERIENCE!!!
Hugs!! Stacey