Herjolfur
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4.0
109 anmeldelser
Ypperlig
56
Svært bra
35
Gjennomsnittlig
10
Dårlig
2
Forferdelig
6
Micki L
Annecy8 bidrag
jul. 2024 • Familie
The island themselves was spectular. The experience of getting there much less so. We booked online and did not receive the online ticket so we were unsure of the exact timing and terms and conditions. Not having the ticket, meant that we ran into a common issue for tourists of not fully understanding the T&Cs when purchasing on-line ticket, so we didn't realize that a change of ferry required informing the company in advance so as to avoid having to pay again. We didn't expect this, especially since we knew from acquaintenances that the ferries were not even half full. So when we arrived for our return journey at a later trip slot , we pleaded our case but were met with rude and officious customer service. We had to pay full price and emails to customer service were responded to cold, unempathetic and downright patronising tone. Very poor service from a business that gets a large proportion of income from tourist traffic.
Skrevet 21. juli 2024
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.
Sirisha
Omaha318 bidrag
jul. 2024 • Familie
Excellent ferry. Take your vehicle with you as you can then see the island on your own. Take the early morning ferry and go to see puffins first. Ferry has coffee and ham croissants. And from the deck you can take plenty of photos.
You can change your reservation and cost is $3. There are waterfalls on the way from Vik to the harbor.
You can change your reservation and cost is $3. There are waterfalls on the way from Vik to the harbor.
Skrevet 14. juli 2024
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.
Sam L
1 bidrag
apr. 2024 • Familie
The journey was made very comfortable by the staff, who are very efficient and friendly.
We had to rearrange our trip to a different day as the weather was bad. The staff were fantastic at changing all the details and kept us up to date with a text message on morning of departure.
The ferry itself is well equipped with comfortable seating and reasonably priced food on board. There was even a TV area for young ones.
We had to rearrange our trip to a different day as the weather was bad. The staff were fantastic at changing all the details and kept us up to date with a text message on morning of departure.
The ferry itself is well equipped with comfortable seating and reasonably priced food on board. There was even a TV area for young ones.
Skrevet 13. april 2024
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.
carolyng2017
69 bidrag
aug. 2023 • Familie
In retrospect, we should have cancelled our plans to visit Heimaey Iceland due to the windy conditions. The weather on the mainland was not great, but fine and we could have had a nice time. Our RIB tour was canceled due to bad weather but we took the ferry over anyway. That was a mistake. It was literally too windy to hike. Walking the trails felt truly dangerous and wasn't fun. I was so excited to visit but in retrospect I wished I had had the foresight to change plans. I debated whether or not to bring the car over on the ferry and thank god we did. Otherwise we would have had nowhere to shelter.
So, check the weather and do yourself a favor and change your plans if necessary.
So, check the weather and do yourself a favor and change your plans if necessary.
Skrevet 29. oktober 2023
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.
SuS
7 bidrag
sep. 2023 • Par
We traveled from Landeyjahofn to Vestmannaeyjar on a Friday. The forecast was for rough sailing on our return trip so our ferry back was a longer one to a port closer to Reykjavík—-that was fine. On the trip over our air band b host texted that my husband had left his iPad— he would drive it to the harbor— it would be on a later boat— alas it was not there when we departed so we asked a crew member in charge what could be done— by trips end he had located it and then he made plans through a series of emails to have it delivered to our hotel. We were thrilled at the dedication of Peter and the crew to get this to us. Impeccable customer service. We won’t forget it! Kind and dedicated Icelandic hospitality!
Skrevet 4. september 2023
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.
Jean-Sebastien9276
Saint-Leu-la-Foret, Frankrike4 680 bidrag
mai 2023 • Par
Une traversée permettant d'observer différentes espèces d'oiseaux, dont des macareux.
Compter 35 minutes de traversée.
Compter 35 minutes de traversée.
Skrevet 23. mai 2023
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.
Paulina KJ
1 bidrag
feb. 2023
We sail to the island usually twice a year. Mostly, we sailed in summer or early autumn. This was our first trip in winter and to our misfortune we hit a storm. The weather was terrible, but the service was fantastic. We were offered a free berth because of our daughter. I was vomiting practically all the time for 4 hours, and the staff came and looked after us. They replaced used bags, gave new vomit containers etc. I didn't think I would get seasick because I often sail on shorter routes. Once again I want to thank all the staff who sailed with us on 19.02 at 5 p.m. Wonderful people. We were just unlucky with the weather but so lucky with amazing people who took care of us. Takk fyrir !
Skrevet 20. februar 2023
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.
Jonas Gunnarsson
Stockholm, Sverige677 bidrag
aug. 2022
The journey to and from Vestmannaeyar is nice. Check-in and boarding is hassle free and the ferry itself is modern and nice. Not that there are a whole lot of alternatives, but anyway...
Skrevet 8. oktober 2022
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.
Enrico P
1 bidrag
jun. 2022
This is the GREEDIEST company I have EVER used , travelling over 70 countries!...I prepaid 2 return tickets to Vestamnnayer island and, on the way back, we lost the trip at 9,30, cause that morning the weather was excellent after a foggy day we wplanned to enjoy the island, therefore we went to take the 12,30 trip imaging that, without vehicle, we would not have any issue, even a resident said that. We were wrong!! they charged us to buy extra tickets and also the claim was not successfull, we asked for 30€ refund...the boat was quite empty...never again, do not visit the island so you skip this monopolist...shame on you and on your strict mentality....
Skrevet 27. juli 2022
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.
Brian D
Denver, CO2 388 bidrag
mai 2021
This is an excellent ferry to take from Landeyjahöfn to the Westman Islands. The ferry runs roundtrip throughout the day. There are lots of sailings scheduled each way. You can easily take an early morning ferry to the island, and return later in the same evening. This way you can spend the entire day on the island enjoying all of the sights. The ferry takes about 45 minutes each way. On this day, it was super, super, super, super windy, but the ferry still made the trip. You can go from the dock, through the heart of town, into the volcanic rocks and all the way to Eldfell. There is much to see and do along with way. On the ferry itself, there is seating inside and outside. Tons of seating inside, for sure! They offer food and beverages and have an entertainment section for the kids. It is really a fun ride and the scenery is great. Just watching as you pull into the island dock is breathtaking. I would definitely take this ferry again next time in Iceland.
Skrevet 24. november 2021
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.
Hi, How often during summer would the ferry not sail? Is it a high or low risk?
Skrevet 12. juni 2022
we plan to bring our rental car to the island. Is the price per car (3000 ISK) including the driver and passenger? i.e. the price is 7000 ISK or 3000 ISK for 2 of us and a small car?
Skrevet 11. april 2021
Prima di prenotare un hotel sull'isola mi chiedevo se il traghetto in caso di mare mosso parte oppure no. Chi mi può aiutare?
Skrevet 29. mai 2019
I would telephone (they always speak good English) and take it from there.
Incidentally, if you're sailing out of season you may arrive or depart at Thorlakshofn without much warning.
Skrevet 7. september 2018
Hello! Can anyone tell me how far in advance I should book the ferry for Westman islands? We are planning to go the second week in August. Also, how reliable is taking a bus from Reykjavik to the ferry terminal?
Thanks so much!
Skrevet 27. juni 2018
I purchased a ticket for an early ferry, but my plans changed and I may not need to leave as soon. Is the ferry flexible with pre-purchased ticket times?
Skrevet 11. juni 2017
I purchased a ticket for an early ferry, but my plans changed and I may not need to leave as soon. Is the ferry flexible with pre-purchased ticket times?
Skrevet 11. juni 2017
Hey there, on the website it says:
-You can change the tickets with Herjólfur without change fee of up to two hours after the trip is booked.
-You can change travel up to two hours before departure with change rates.
-You can get a refund for a trip up the ticket, a change fee.
Skrevet 14. juni 2017
What do you advise for travel to Westman Islands end of Feb? We would like to take the short Bakki flight, stay 2 days and return the third day. We would have to drive back to Kev that afternoon. Since ferry is not running down from L., would we be more secure booking ferry to/from P harbor? Would really prefer the shorter trip if possible.
Skrevet 19. januar 2017
There is a long ferry to/from Rek, a short flight from Rek (airport a bit out of town) - and a short ferry. If driving, leave car/bus and take short ferry across to Westmans and back to car or bus. Weather can cancel any of those at any time and in Feb. that could be a big factor in choice.
Skrevet 6. juli 2017
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