The Guerlain Spa

The Guerlain Spa anmeldelser, Wien

The Guerlain Spa
1
Området
Adresse
Nabolag: Innere Stadt
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  • Stadtpark • 3 min gange
  • Karlsplatz • 7 min gange

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sunny098
london11 bidrag
This is a review for the Ritz Carlton Spa.
I made a booking 2 months in advance for my mother:s 70 th birthday for a 2 hour treatment at 250 Eur each. I was merely asked for my telephone number. Never received a confirmation. When I called on the day to confirm - i was a bit worried- they told me that they had tried to call me the day before as on therapist was off sick so they could on do one person later - or something like that. When I pressed to what was available for the time i booked it turned out they had the booking time wrong as well. They said they would call back once they tried to figure something out but i found the Sofitel SPA which had some availability and booked there.

Anyone who books there should triple check with them to make sure they have not messed up your booking. That level unprofessionalism cant be a good sign for a spa - certaintly not at these prices.
Skrevet 12. april 2014
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og ikke fra TripAdvisor LLC.
Er det noe som mangler eller er unøyaktig?
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