Ashford Designer Outlet
Ashford Designer Outlet
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Colin C
London, UK360 bidrag
sep. 2024 • Venner
The Ashford Designer Outlet is a fantastic shopping destination, offering a wide variety of stores, real bargains, and a pleasant overall experience. Located just off the M20, it’s easily accessible and well-designed to cater to both local shoppers and those traveling from further afield.
One of the highlights of this outlet is the great selection of shops. There are a wide range of high-end and popular high-street brands, from fashion to homeware, all offering discounted prices. Whether you’re looking for designer clothing, sportswear, shoes, or gifts, you’re likely to find something that catches your eye. The discounts are substantial, with many items offering savings of up to 70% off, making it a haven for bargain hunters. Brands such as Ralph Lauren, Nike, Calvin Klein, and many more are well-represented, and there’s something for every style and budget.
The layout of the outlet is another standout feature. The design is spacious, with plenty of room to move between stores, even during busy weekends. It’s arranged in a circular pattern, making it easy to navigate without feeling overwhelmed. You can stroll leisurely without needing to retrace your steps. Additionally, the covered walkways are a great touch, providing shelter from the elements while still enjoying the open-air shopping experience.
Parking is ample and well-organized, with a large car park that accommodates many visitors. Despite the outlet’s popularity, finding a parking space has never been an issue during my visits. The car park is just a short walk from the main shopping area, which is convenient for anyone carrying multiple bags of bargains.
The cleanliness of the outlet is also noteworthy. From the walkways to the restrooms, everything is maintained to a high standard. There are staff frequently seen tidying up, and it’s clear that cleanliness is a priority here. This attention to detail contributes to the overall pleasant shopping experience, making the outlet feel welcoming and well-cared for.
Ashford Designer Outlet also offers plenty of places to take a break from shopping, with a good selection of cafés and restaurants scattered throughout. Whether you’re in the mood for a coffee, a quick snack, or a more substantial meal, there are options to suit all tastes.
Overall, Ashford Designer Outlet provides a great combination of diverse shopping options, significant discounts, a convenient layout, and clean, well-maintained facilities. It’s an ideal place for a day of shopping, whether you’re hunting for a specific item or just browsing for bargains.
One of the highlights of this outlet is the great selection of shops. There are a wide range of high-end and popular high-street brands, from fashion to homeware, all offering discounted prices. Whether you’re looking for designer clothing, sportswear, shoes, or gifts, you’re likely to find something that catches your eye. The discounts are substantial, with many items offering savings of up to 70% off, making it a haven for bargain hunters. Brands such as Ralph Lauren, Nike, Calvin Klein, and many more are well-represented, and there’s something for every style and budget.
The layout of the outlet is another standout feature. The design is spacious, with plenty of room to move between stores, even during busy weekends. It’s arranged in a circular pattern, making it easy to navigate without feeling overwhelmed. You can stroll leisurely without needing to retrace your steps. Additionally, the covered walkways are a great touch, providing shelter from the elements while still enjoying the open-air shopping experience.
Parking is ample and well-organized, with a large car park that accommodates many visitors. Despite the outlet’s popularity, finding a parking space has never been an issue during my visits. The car park is just a short walk from the main shopping area, which is convenient for anyone carrying multiple bags of bargains.
The cleanliness of the outlet is also noteworthy. From the walkways to the restrooms, everything is maintained to a high standard. There are staff frequently seen tidying up, and it’s clear that cleanliness is a priority here. This attention to detail contributes to the overall pleasant shopping experience, making the outlet feel welcoming and well-cared for.
Ashford Designer Outlet also offers plenty of places to take a break from shopping, with a good selection of cafés and restaurants scattered throughout. Whether you’re in the mood for a coffee, a quick snack, or a more substantial meal, there are options to suit all tastes.
Overall, Ashford Designer Outlet provides a great combination of diverse shopping options, significant discounts, a convenient layout, and clean, well-maintained facilities. It’s an ideal place for a day of shopping, whether you’re hunting for a specific item or just browsing for bargains.
Skrevet 24. september 2024
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.
Crissa F
3 bidrag
sep. 2024 • Par
i was just happily shopping today. Wanted to get a bite from the hot dog stand. People were just standing around and the two employees werent saying anything they were just loading up hotdogs. i couldnt really understand what was going on so i asked the other customer if he was in
line. Then the rude male staff in the hot dog stand said i had to wait my turn. How was i to know what the procedure was? No one acknowledged me when i stood there or said anything when i got there. Had the rude male staffer said some then i could have waited. Never going back to the stand.
line. Then the rude male staff in the hot dog stand said i had to wait my turn. How was i to know what the procedure was? No one acknowledged me when i stood there or said anything when i got there. Had the rude male staffer said some then i could have waited. Never going back to the stand.
Skrevet 14. september 2024
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.
LsL
10 bidrag
aug. 2024 • Familie
The music was blaring out as soon as we got out of the car at 10am. The music itself was awful and with a voice screeching over the tannoy made it ten times worse.
We left early as i got a migraine.
The music was that loud you could hear it clearly in all the smaller shops, even shop assistants were complaining.
Calvin Klein were just as bad and they need to remember that not all middle aged people want to hear blasting , thudding music whilst shopping.
Apparently it’s a dog friendly place so and there were plenty about, on longer leads than needed causing my aged and partially sighted mother to trip over a pooch in a clothes store.
Really!!! Dogs allowed in all stores , this is the UK and not EU.
Where do dogs pee whilst being dragged around in the heat in a very busy shopping place? Up the walls where you sit
We left early as i got a migraine.
The music was that loud you could hear it clearly in all the smaller shops, even shop assistants were complaining.
Calvin Klein were just as bad and they need to remember that not all middle aged people want to hear blasting , thudding music whilst shopping.
Apparently it’s a dog friendly place so and there were plenty about, on longer leads than needed causing my aged and partially sighted mother to trip over a pooch in a clothes store.
Really!!! Dogs allowed in all stores , this is the UK and not EU.
Where do dogs pee whilst being dragged around in the heat in a very busy shopping place? Up the walls where you sit
Skrevet 28. august 2024
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.
Anastasia T
2 bidrag
aug. 2024 • Familie
Much reason for nothing.We have in Greece best quality discount villages.Specially in brand clothes .As for the space as a clean organized
Skrevet 21. august 2024
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.
LAW64
Tonbridge, UK1 780 bidrag
aug. 2024 • Par
We were pleasantly surprised by these outlets. They are nicely laid out and have a good range of price points so it is not just a designer outlet but has things like M&S and Hobbs etc. Plenty of choice for places to eat. We arrived early on a Monday and it was already busy but we were able to park in the Central car park surrounded by the shops - otherwise you park in the side car parks and there is a short walk to the shops. You pay for car parking. If you join the McArthur Glen site then you get 10% of most shops for your first visit and Blue Light card holders can get this permanently.
Skrevet 19. august 2024
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.
Oda B
1 bidrag
jul. 2024 • Venner
My experience in the Ralph Lauren store was absolutely amazing. The staff was friendly and helpful, when I went to the till the wait time was short and the cashier was so lovely. She commented my necklace and asked where I got it from and she asked me were I was from and we had a great conversation. The customer service there 10/10
I went into a couple of other shops and they were good/ok nothing really compared to the Ralph Lauren store. Starbucks also has a good customer service but I just wish they would clean the place a bit, it was full of napkins and trash everywhere but still I will give Starbucks an 7/10
I went into a couple of other shops and they were good/ok nothing really compared to the Ralph Lauren store. Starbucks also has a good customer service but I just wish they would clean the place a bit, it was full of napkins and trash everywhere but still I will give Starbucks an 7/10
Skrevet 20. juli 2024
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.
Bedouin29
Sydney, Australia384 bidrag
jun. 2024 • Familie
There is no denying all the big name International Brands are there, on the Saturday we were there it was very busy, the car park was full and it was at least 10 minutes walk from the overflow car park.
The prices were much more expensive than we would pay back in Australia or in new Zealand (may be it is a tax thing). There were some food outlets but limited variety and again very expensive. Not worth the drive when most of the brands are in the large shopping malls anyway
The prices were much more expensive than we would pay back in Australia or in new Zealand (may be it is a tax thing). There were some food outlets but limited variety and again very expensive. Not worth the drive when most of the brands are in the large shopping malls anyway
Skrevet 1. juli 2024
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.
Mya L
Hastings, UK1 bidrag
jun. 2024 • Par
Not per se a review for the whole of the Ashford Designer Outlet, but sharing my very bad experience at one of the shops there (although, another one was very good!)...
I went to the Skechers shop at the Ashford Designer Factory Outlet, yesterday, for the first time and I must say the last time - never again will I set a foot there!
I've been wearing Skechers shoes for years now, for their comfort. I was very keen on buying a new pair, as my current one is now falling apart.
I had a terrible experience there: the staff was so awful, so unwelcoming, so unpleasant and unprofessional - no customer service whatsoever.
One or two groups of 3 to 4 young girls/women (looking between 17-20 year old, at the most) standing there in circles, their backs turned to the customers, chatting away together and staring at me with grumpy faces and dagger eyes, because I dared 'disturbing' their chat when I asked them politely to help me find my shoe size.
Unbelievably bad attitude and behaviour - if they don't like their jobs and can't be helpful to customers, they should work elsewhere. I used to work as a shop assistant myself, I know it is not always fun and can be stressful, but when a customer is polite and friendly to you, there is no reason to be that rude.
Because of that, I decided not to buy anything and went to the Dr Martens shop opposite, instead. I had not bought Dr Martens boots in over a decade, but ended up buying my much-needed new shoes there and then, instead of the Skechers I wanted.
The Dr Martens staff was young as well, but very well trained: helpful, welcoming, friendly and going an extra mile despite a very busy shop.
Skechers Ashford Designer/Factory Outlet, please take example and advice from your Dr Martens competitor, regarding professional staff training and real customer service!
You lost a sale for sure, and how many more have you lost because of such appalling staff?
I went to the Skechers shop at the Ashford Designer Factory Outlet, yesterday, for the first time and I must say the last time - never again will I set a foot there!
I've been wearing Skechers shoes for years now, for their comfort. I was very keen on buying a new pair, as my current one is now falling apart.
I had a terrible experience there: the staff was so awful, so unwelcoming, so unpleasant and unprofessional - no customer service whatsoever.
One or two groups of 3 to 4 young girls/women (looking between 17-20 year old, at the most) standing there in circles, their backs turned to the customers, chatting away together and staring at me with grumpy faces and dagger eyes, because I dared 'disturbing' their chat when I asked them politely to help me find my shoe size.
Unbelievably bad attitude and behaviour - if they don't like their jobs and can't be helpful to customers, they should work elsewhere. I used to work as a shop assistant myself, I know it is not always fun and can be stressful, but when a customer is polite and friendly to you, there is no reason to be that rude.
Because of that, I decided not to buy anything and went to the Dr Martens shop opposite, instead. I had not bought Dr Martens boots in over a decade, but ended up buying my much-needed new shoes there and then, instead of the Skechers I wanted.
The Dr Martens staff was young as well, but very well trained: helpful, welcoming, friendly and going an extra mile despite a very busy shop.
Skechers Ashford Designer/Factory Outlet, please take example and advice from your Dr Martens competitor, regarding professional staff training and real customer service!
You lost a sale for sure, and how many more have you lost because of such appalling staff?
Skrevet 1. juli 2024
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.
Layy52
10 bidrag
jun. 2024 • Par
Enjoy coming to the outlet but had to leave after a couple hours because the music playing was awlful! Gave me a migraine!
Skrevet 29. juni 2024
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.
Tom J
London, UK1 752 bidrag
apr. 2024 • Par
We came on a Saturday afternoon for a bit of shopping and some dinner. There are so many shops here you can easily spend the whole day here. There’s plenty of parking we managed to park in the main car park right outside the shops.
The outlet shops are very good and have good offers on we received good customer service from all the shops we visited and didn’t have any issues anywhere.
We ate at Nando’s which was very busy and we did have a wait so it’s best to arrive early if you can.
We highly recommend all and we will be back again soon when we are down that way.
The outlet shops are very good and have good offers on we received good customer service from all the shops we visited and didn’t have any issues anywhere.
We ate at Nando’s which was very busy and we did have a wait so it’s best to arrive early if you can.
We highly recommend all and we will be back again soon when we are down that way.
Skrevet 18. juni 2024
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.
Ashford_Outlet
Ashford, Storbritannia
Hi
Please visit Guest Services , located opposite AllSaints, please bring your blue badge & we can add you to our system.
Guest Services, Ashford Designer Outlet
Skrevet 9. mai 2024
Do you still offer Blue Light/Emergency Services discount? Previously you issued a ‘Privilege Card’ and then moved onto the ‘McArthur Glen Club’ however do not see this offer any longer? If you do still offer discount how do you redeem it?
Skrevet 29. september 2023
Ashford_Outlet
Ashford, Storbritannia
Hi
Apologies for the delay.
A number of stores do accept the blue light card, however, if you join the McArthurGlen Club, we can issue you a digital blue light discount pass, valid for 1 year and accepted by the majority of our stores.
The pass will list all the participating brands.
Please call into Guest Services on your next visit & we will set you up.
Have a lovely evening.
Skrevet 7. november 2023
Hi there,
I work at the outlet and I heard there could be a staff discount card that you can pickup from Guest Services, and I wanted to check if this is actually the case?
Cheers
Skrevet 17. november 2022
Ashford_Outlet
Ashford, Storbritannia
Hi
As a valued member of the centre team, you are entitled to a 10% off Brand Partner Pass. Please visit Guest Services for more information.
Many thanks
Skrevet 14. desember 2022
Can you hire mobility scooter if so how much is it and can i pay for it on the day? How long in advance do you need for me to be able to hire it.
Thank you.
Martine Lucas.
Skrevet 18. desember 2021
Ashford_Outlet
Ashford, Storbritannia
Good Afternoon Martine, thank you for reaching out to us. We do have mobility scooters on offer in the centre, we recommend booking them in advance as we only have 2 motorised scooters on site. You can do this by either calling us on 01233895900. I hope this answers your question, if you have any further questions then please don't hesitate to contact us. We look forward to seeing you in the centre soon! Kind Regards, Guest Services
Skrevet 19. desember 2021
Hi, does anyone know if the stores have their fitting rooms open? Thinking of bringing the kids down next week. Cheers
Skrevet 29. juli 2021
Ashford_Outlet
Ashford, Storbritannia
Good Afternoon,
Most of our stores will have their changing facilities open however we do recommend that if you have any specific stores that you will be trying clothes on in to call them beforehand on their direct phoneline which you can find on our wesbsite.
We look forward to seeing you in the centre soon!
Kind Regards,
Guest Services
Skrevet 31. juli 2021
We were planning to come down weekend after next. Can you confirm whether you are open as now designated tier 3. Thanks
Skrevet 26. november 2020
Hello, during tier 3 all the non essential shops have been closed. I am not really sure but I think it will be the case also this time.
Skrevet 27. november 2020
Is there any public seating
Skrevet 20. oktober 2020
Ashford_Outlet
Ashford, Storbritannia
Hi, We have benches dotted around the centre, and if its not raining then you can sit on the concrete wall around the centre too. Thanks, ADO
Skrevet 30. oktober 2020
Ashford_Outlet
Ashford, Storbritannia
Hi, for our visitors with a blue badge parking is free for the duration of the centre opening times. ADO
Skrevet 30. oktober 2020
I tried to check on your website as to which shops are dog friendly but all that came up was the full list of shops. Is there anywhere where we can check
Skrevet 26. februar 2020
I am not sure, but all shops should be dog friendly.
Skrevet 2. mars 2020
Brilliant plenty of spaces and disabled parking.
Skrevet 19. februar 2020
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