Steam Packet Company
Steam Packet Company
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4.0
583 anmeldelser
Ypperlig
217
Svært bra
173
Gjennomsnittlig
93
Dårlig
39
Forferdelig
61

John W
Douglas, UK2 284 bidrag
jan. 2024 • Alene
I spent early December in a state of will she/wont she sail, after a run of bad weather and cancellations.

I’m a frequent sailor, both Steam Packet, P&O, DFDS, Brittany Ferries, Grimaldi and ANEK.

I liked the Ben, eventually. She too had teething issues.

First impressions. BIG. I use a wheelchair. Parked by lift. Red lift is huge. Green lift on opposite side. Push button sealed watertight doors protect lift shaft and stairs. The extractor fans were on, to blow fumes off the car deck. It was a cold December day. I was parked directly in front of them. Brrrr.

Big lift. Room for me and my chair and a dozen others, and there are 5 of them. Wow. And they operate whilst the vessel is at sea.

Not sure why the watertight doors need to be closed whilst in harbour. The normal position is that they auto close in emergency.

Up on deck 8 the doors across the long, very long, corridor were closed. Struggle for me as the hinges are sprung and heavy. As I was parked at the bow, and my lounge was at the back it took a long time.

Executive Club lounge is now at the stern, side on. Every ferry I know has it at the front, looking forward. After 6 months from arrival SPCo haven’t sorted out swipe card access to Exec Club lounge! Theres no WC in the lounge. The disabled WC has auto open/close door. It’s slow and blocks the corridor. It also has no audible warning, so it could hit passengers in the corridor when opened from inside. Other shipping companies I use have an audible door opening/closing warning ( and wider corridors ).

I wandered round decks 8 and 7. Ferry very empty. Most lounges/cafes closed. Doors are heavy in a chair.

Returning 6 weeks later at least the extraction fans were off. But the watertight door, corridor door issue, and the Exec Club swipe card issue isn’t resolved yet.

That homebound crossing took only 3hr15 minutes.
Skrevet 29. januar 2024
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.

Andy
Douglas, UK15 bidrag
des. 2023 • Par
Manxman... The new flagship. Why is it despite paying an absolute fortune, cars are still loaded after foot passengers, so if you want a decent seat, send on a passenger from your vehicle as a foot passenger. If you book a cabin, be aware, in the day there is no bedding (cabin price £56) on an overnight, you get a piece of material disguised as a duvet! (cabin price £80) You get a great shower but no towels except a hand towel. You get to board vessel about 40 mins before sailing if you're lucky. You stomp your way to the cabin and get your head down, only to have every tannoy announcement bellow through the tiny cabin...do I need to know thay Gary is needed at the information desk. Then, just as you manage to get your eyes closed on the mattress made from the same steel as the hull.... #×%! Me the most annoying safety announcement, which also turns on the TV... seriously!!! Its 2am I want to sleep why not just have a written version in cabins and turn tannoy off on overnight sailing till you arrive in Douglas. £80 for about 2 hrs sleep on a slab. Why £24 difference between day and night? It's not like you get a breakfast voucher, especially as you can't get food after 4am.. All in all, a very expensive 2hr sleep on the worlds most expensive, most badly run, most reviled, service!
Skrevet 18. desember 2023
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.

Emily C
London, UK23 bidrag
sep. 2023 • Familie
Good trip overall and had accessible access on to the boat that went seamlessly. Managed to book a seat in the reservation lounge yet there were people without seats that were still sat in this area. Would recommend as an alternative to flying to the IOM from England.
Skrevet 30. november 2023
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.

Hugh Adam M
2 bidrag
nov. 2023 • Venner
The delays are stopping visitors as well as the cost from the mainland to the isle of Lewis 10 pound and always re fitted North Sea ships.
Skrevet 26. november 2023
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.

theblossoms
Lancaster, UK93 bidrag
nov. 2023 • Alene
I am a regular visitor to the Island as my elderly Dad lives there. There are often some issues with cancelled/delayed sailings ( weather restrictions usually) and trouble with the gangway at Heysham, but the staff are always so helpful and pleasant and I would like to thank them for great service over the years.
Skrevet 18. november 2023
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.

Sonia S
30 bidrag
okt. 2023 • Familie
Disgrace. The ferry is a tip, for reference, see the pictures attached, because I am speachless. If I knew it will be so substandard like this, I would not have gone on it.
Skrevet 24. oktober 2023
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.

N H
Newton Le Willows, UK3 478 bidrag
jul. 2023 • Par
Although the terminal in Liverpool is a bit tired the ferries were on time.
On board the seats were comfortable and the food was nice - a bit expensive but not extortionate.
You can go outside at the back of the ferry to see the engines at work causing a lot of spray, but if your anxious and need to be out there all the time the staff make you go inside for the safety video.
Skrevet 14. oktober 2023
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.

Hazel D
Pickering, UK1 864 bidrag
okt. 2023 • Par
Traveled on the Ben going to the Isle of Man and the new Manxman coming back. Both journeys were late boarding, the new one by over an hour. The Ben is old but the journey was o k. The new Manxman is luxury by comparison. Good seating carpets and big screens. The announcements are bad and you cannot understand what they are saying. The coffee was good from the cafe didn’t see the restaurant. The gift shop needs better goods stocked. It was choppy coming back but still a comfortable crossing. Areas for people with pets. Family Areas with play equipment.Staff were very smart, friendly and helpful.
Skrevet 9. oktober 2023
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.

Paul G
17 bidrag
okt. 2023 • Par
Ferry from Heysham to Douglas was Ben My Career, an old boat overcrowded, uncomfortable, late leaving and few meaningful announcements. On the return journey our ferry was cancelled due to bad weather, had to back on the Ben My Chree again into Heysham, it was late leaving again. A poor advert for the IOM.
Skrevet 5. oktober 2023
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.

sharon t
8 bidrag
sep. 2023 • Alene
I sailed on the manxman ferry tonight 01. 10.23 and my experience was 5*
I am partially disabled the customer care I received by claire was above and beyond
The ferry is amazing quiet running spacious helpful friendly smiling staff , child friendly animal too .
I highly recommend you sail with the manxman to the beautiful Isle of man
Thank you for an excellent experience 5*+++
Skrevet 1. oktober 2023
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.

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Steam Packet Company (Douglas, Isle of Man) - Anmeldelser - Tripadvisor

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