Steam Packet Company anmeldelser, Douglas
Steam Packet Company
Steam Packet Company
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d l
Nottingham, UK24 bidrag
apr. 2022 • Alene
Absolutely appalling service, please don't waste your money with this bent Company and fly with Easyjet instead. On the outbound the mercenaries who load the car deck didn't do it properly so it had to be reloaded which caused a huge delay. Had similar issues on the way back. The customer services are useless and unfriendly. Its government owned so explains everything; corrupt, vile and disgusting.
Skrevet 1. mai 2022
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og ikke fra TripAdvisor LLC.
kenbaines
Wrotham, UK531 bidrag
apr. 2022
We chose to take our car to the Isle of Man and had NO complaints with the Steam Packet Company. Everything was very efficient.
Skrevet 27. april 2022
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og ikke fra TripAdvisor LLC.
Colin L
Isle of Man, UK130 bidrag
apr. 2022
We used this as we live on The Isle of Man and on Good Friday it was awful, parents just letting their kids run riot, some of which were annoying everyone. It's about time firmer action was taken and better control on children, many times people had to avoid them whilst carrying hot drinks. As for the food YUK, we tried a simple bacon bap, what bread they were using I have no idea but it's awful, there was some sort of white scum on the bacon and the bold-headed (I think Spanish) guy serving must have taken lessons from Basil Fawlty, he couldn't have been more useless and rude if he tried. We have to use this service if we take our car so they have us over a barrel but without people speaking up change will not happen, the rest of the crew were, as always, great.
Skrevet 26. april 2022
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og ikke fra TripAdvisor LLC.
Suzanne E
Asheville, NC19 bidrag
apr. 2022
Booked a lounge seat. Smooth sailing and more enjoyable than flying and wait at the airport and worrying about liquids in luggage, etc.
Skrevet 26. april 2022
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og ikke fra TripAdvisor LLC.
Jim C
32 bidrag
mar. 2022 • Alene
Extremely efficient and on time. Check in was very quick and simple. Car park at Heysham was free of charge but website says you have to pay.
Skrevet 16. mars 2022
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og ikke fra TripAdvisor LLC.
Colin b
1 bidrag
feb. 2022 • Par
Very slick operation, easily transitting from Heysham to Douglas without any issues in our car.
I did suffer sea sickness on the outbound leg and a crew member (Alex) was very helpful, I can’t thank her enough!
The facilities onboard the ferry (Ben My Chree) are fabulous for all passengers.
Highly Recommended 😁🇮🇲
I did suffer sea sickness on the outbound leg and a crew member (Alex) was very helpful, I can’t thank her enough!
The facilities onboard the ferry (Ben My Chree) are fabulous for all passengers.
Highly Recommended 😁🇮🇲
Skrevet 15. februar 2022
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og ikke fra TripAdvisor LLC.
John W
Douglas, UK1 986 bidrag
feb. 2022 • Alene
I travelled again mid December, end January and a cheeky weekend away early February.
I’m looked after well by the company, met on car deck with cabin keys, escorted to car early on arrival. I’m a wheelchair user mainly. The boat isn’t particularly friendly. No lift at sea.
In late January there was a mechanical problem and a cancelled sailing. Transfer, compensation ( overnight hotel and delay ) was paid within 48 hours.
I’m looked after well by the company, met on car deck with cabin keys, escorted to car early on arrival. I’m a wheelchair user mainly. The boat isn’t particularly friendly. No lift at sea.
In late January there was a mechanical problem and a cancelled sailing. Transfer, compensation ( overnight hotel and delay ) was paid within 48 hours.
Skrevet 7. februar 2022
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og ikke fra TripAdvisor LLC.
Sandra H
Leeds, UK7 bidrag
okt. 2021
Took the ferry from Heysham to Douglas. The crossing was quite rough but we managed fine.
On the return we had an evening crossing and so booked a cabin which was well worth the money with drinks and snacks provided.
On the return we had an evening crossing and so booked a cabin which was well worth the money with drinks and snacks provided.
Skrevet 12. november 2021
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og ikke fra TripAdvisor LLC.
John W
Douglas, UK1 986 bidrag
nov. 2021 • Alene
Final leg home. Long journey. Drive Barcelona to Bilbao, ferry Bilbao to Portsmouth, drive Portsmouth to Heysham. Loading was slow. I had booked space near lift, and asked to be met at lift with cabin key as I can’t walk to the check in desk and back to lift to cabins. No one turned up with key.
Cabin was clean and warm. Grabbed 4 hours sleep. Home 06.15.
Cabin was clean and warm. Grabbed 4 hours sleep. Home 06.15.
Skrevet 5. november 2021
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og ikke fra TripAdvisor LLC.
Kaimhill
Crosslee, UK1 234 bidrag
okt. 2021
Came home on the early boat to Heysham this morning ( sat ).
The service in the Premium lounge was superb.
The steward on duty never stopped working and offered a food menu ( unlike other trips ) and this ensured we had a great breakfast.
Having passed through the main lounge area on the way to the toilets I saw the chaos there, with children running about and a lot of noise. This alone confirmed that the cost of the premium lounge is well worth it.
The service in the Premium lounge was superb.
The steward on duty never stopped working and offered a food menu ( unlike other trips ) and this ensured we had a great breakfast.
Having passed through the main lounge area on the way to the toilets I saw the chaos there, with children running about and a lot of noise. This alone confirmed that the cost of the premium lounge is well worth it.
Skrevet 23. oktober 2021
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og ikke fra TripAdvisor LLC.
Dave S
Castletown, UK
Bit of a cheeky question, but I need to travel one way with a car to the Isle of Man later this year (returning via air, so not coming back as a foot passenger).
Looking at the ferry I want, the outward fare is £145, but the midweek 3-day return fare is less than this!
Is there anything to stop me booking a return and simply not turning up for the return ferry? I can't see anything in the terms and conditions that seems to prevent this?
Thanks
Tracey_mck_2004
Morecambe, UK153 bidrag
Hello travelling from Heysham to Douglas. Is it correct that foot passengers get off last and where do they embark. Thank you
Ian D
Leicester, UK46 bidrag
Hi, Tracey, Hope you have a lovely holiday. We decided to leave the car when we went to isle of man and travelled as foot passengers. There is a seated waiting area for foot passengers with a manned office where you check in. From here you will be asked to follow a route to the ferry. Any big items of baggage are usually left at this point but any small bags and small suitcases will be okay for you to take. When you get to Douglas, the foot passengers will be last to leave on a separate exit to the rest. However as many have commented earlier, there is probably not much difference when you get out. Be prepared for a long walk though and some climbing although there are some lifts. Our trip was very enjoyable and I hope that you have a lovely time too.
Jamie-marie
Bettystown, Irland7 bidrag
Does any one know when I get off the ferry for the tt is there public transport to get to the laxey campsite? Or should I just book the car in thanks
Gavioli
Chorley, UK110 bidrag
Take the Line 3 bus. They run hourly.
daftbiker
Durham, UK147 bidrag
Hi can anyone give me an idea how much it costs to take a motor home on the ferry for tt fortnight I’ve tried emailing steam packet but they wrote a couple of paragraphs but didn’t answer the question I understand prices change each year but just need a guide price to plan possible future trips thanks
Julian G
Warrington, UK144 bidrag
As somebody else posted you're looking at £1000+ depends on size and exact dates if you can come back a few days later (say the following Tues/Wed and or go out earlier although this has less impact as peak period covers practice week you can get significant savings as does taking late night route.
Cost is one thing but getting a booking is another! Bookings open TT week (or this year a week earlier for some reason) watch the website, as soon as bookings open you can book your route, sailing etc, this is held with a deposit until the fare is announced in February when you are required to confirm and pay the balance etc. So in effect you've missed booking for next year (2019) and booking for 2020 will start in May/June 2019. You can sometimes fall lucky and get a cancellation later than this but don't rely on it. You also need to think about a site for your camper van as these too get booked up pretty fast, at least the popular ones.
Personally I'd secure my crossing then book a site. Hope this helps, good luck, there is nothing else like it everybody should go once.
Claire
North Finchley, UK2 bidrag
How smooth is the crossing from Heysham to Douglas? I know the Irish sea can be rough, and i dont want to spend 3-4 hours being sea sick
Sally B
Bridgnorth, UK58 bidrag
Hi. We did Liverpool to Douglas, which was smooth going out but very choppy coming back. We both took a double dose of sea-sickness tablets about half an hour before crossing so weren't bothered by the movements of the ferry. There is a good outside space if you need fresh air, and my best advice would be to dose up and keep your eyes on the horizon. Don't attempt to read or do anything that needs close focus. Hope this helps you make a decision.
Adrienne W
Isle of Man, UK16 bidrag
I’m travelling to Heysham as a foot passenger. Meeting up with friends and have a bottle of wine to give them as a gift. Is this acceptable on Steam packet outward travel?
Jonathan S
Storbritannia137 bidrag
I think that you are remaining in the UK, but may have to declare it on disembarkation in Douglas.
Paul L Gloucester, UK
Churchdown, UK264 bidrag
If I have any Manx currency left at the end of my stay can I spend it on board the Mannanan?
globug24
Newport, UK70 bidrag
yes you can spend coins and notes
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Forbedre denne oppføringenVanlige spørsmål om Steam Packet Company
- Hoteller i nærheten av Steam Packet Company:
- (0.55 km) The Royal at Heysham
- (2.00 km) Berkeley Guest House
- (1.96 km) The Balmoral Guest House
- (2.25 km) The Trevelyan Guest House
- (3.80 km) The Broadwater Guest House
- Restauranter i nærheten av Steam Packet Company:
- (0.00 km) The Atrium
- (0.16 km) Strawberry Gardens
- (0.16 km) Fusion
- (0.15 km) Max Chinese Takeaway
- (0.14 km) The Golden Sunrise