Flåm Kundesenter
Flåm Kundesenter
4
08:00–17:30
Mandag
08:00 - 17:30
Tirsdag
08:00 - 17:30
Onsdag
08:00 - 17:30
Torsdag
08:00 - 17:30
Fredag
08:00 - 17:30
Lørdag
08:00 - 17:30
Søndag
08:00 - 17:30
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4.0
48 anmeldelser
Ypperlig
13
Svært bra
25
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7
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Disse anmeldelsene har blitt oversatt automatisk fra originalspråket.
Denne tjenesten kan inneholde oversettelser levert av Google. Google fraskriver seg alle garantier, uttrykte eller underforståtte, knyttet til oversettelser, inkludert alle garantier for nøyaktighet, pålitelighet og eventuelle implisitte garantier for salgbarhet, egnethet for et bestemt formål og beskyttelse mot forfalskninger.
Zhandos K
Atyrau, Kasakhstan26 bidrag
okt. 2024 • Familie
Decided to take the bus from the Flames to Goodwagen. Bought tickets in the same direction from the machine. I'll write why later. Naturally decided to reverse since we are from the liner and the time for walking is limited. But it turns out there are no tickets back from Goodwagen. Decided to turn in a ticket or make another choice. After lagging the queue half an hour suddenly found out - 1. Ticket not accepted for refund, 2. We have no other way to get from Goodwagen to Flame. Out of anger I decided to say everything I thought about them, namely why there is no assistant in the hall it is necessary on the day of the influx of tourists, there really was no one there. Why there is no option to choose two directions at once , what is difficult in this. I hope something changes before next time.
Skrevet 8. oktober 2024
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.
We are very sorry for a bad experience. Unfortunately we have rules for retunning the tickets. You had an option to get back from Gudvangen to Flåm by public bus or a taxi. I hope you were informed about those options as we always let our customer's know all the options they have. We do believe that next time you will have much better experience.
Skrevet 9. november 2024
Dette svaret er den subjektive meningen fra en representant for foretaket og ikke fra Tripadvisor LLC.
hans-jaguar
Santa Comba Dao, Portugal24 385 bidrag
aug. 2024 • Par
The tourist information center is just a short walk from the cruise terminal and was the location in Flam where our coach stopped to let us walking around a bit and also it was here we took the ferry to continue our circuit, the group by the ferry and our coach was picking us op at the end of the fjord. The tourist information center is just a short walk from the cruise terminal. It can get really busy but there is everything there that you can need. There are also toilets and a gift shop. But it is a very occupied location, because many people are waiting there to get on the ferry or cruise.
Skrevet 23. september 2024
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.
Thank you for your review, we are always happy to help!
We are also happy that you had a great time here in and we hope to see you again sometime in the future! :-)
Skrevet 26. september 2024
Dette svaret er den subjektive meningen fra en representant for foretaket og ikke fra Tripadvisor LLC.
Mehmet C
Ankara, Tyrkia26 744 bidrag
mai 2024 • Venner
On the 27th of May we wore the flag standing straight from the ship after a short walk you arrive here the boat was very crowded this is a beautiful Shopping center here there is everything there is also the meal part especially the mont was extra we got it in the central location
Skrevet 22. august 2024
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.
Thank you for your feedback, we hope you appreciated your time in Flåm!
Skrevet 23. august 2024
Dette svaret er den subjektive meningen fra en representant for foretaket og ikke fra Tripadvisor LLC.
Maree S
1 bidrag
jul. 2024 • Familie
I was very disappointed with the Flåm Visitor Center and its staff. A member of my party required a wheelchair due to a recent accident. Unfortunately, there were no accommodations available, and we were not allowed to use or rent a wheelchair. The employees were not only unhelpful but also rude and lacking in empathy. If you require any special accommodations, I suggest skipping Flåm, as the visitor center staff do not show respect or consideration for their visitors' needs.
Skrevet 7. juli 2024
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.
Hello,
We are very sorry that we were unable to assist you .
Unfortunatly we do not have any wheelchairs available at the Visotor Center and were thus not able to offer you this service. If we did, we would be happy to let our customers in need use it.
We thank you for your understanding and wish you a nice trip in Norway.
Skrevet 8. juli 2024
Dette svaret er den subjektive meningen fra en representant for foretaket og ikke fra Tripadvisor LLC.
BalkrishnaShroff
Mumbai (Bombay), India26 131 bidrag
jun. 2023
It's located just outsidr station and port. They have screens displayed all over the centre showing the timtings of all buses and trains. Beside they have 6/7 counters to sell the tickets. The staff at the counters were very helpful, even if you want any information. The area outside is very scenic where one can spend hours watching mother nature. All the prominent hotels, restaurants and shops are nearby.
Skrevet 27. august 2023
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.
Thank you for your positive feedback, we highly appreciate! We are glad to hear that you have enjoyed Visiting us and also the surroundings of Flåm. Welcome back to our little paradise! Best wishes from Ruta.
Skrevet 5. september 2023
Dette svaret er den subjektive meningen fra en representant for foretaket og ikke fra Tripadvisor LLC.
medellia78
Kirkwall, UK78 bidrag
aug. 2023
We went three times to ask for advices on how to get to the neighbouring village. nothing too complicated, we just needed to know about buses or options, how to purchase tickets and so on.
My goodness.
The first person indicated a website to buy the bus tickets. We left, tried to buy them, figure out it was not possible.
We went back, second person gave another website, again did not work. We asked for taxi contacts and was not even able to provide those.
We went back a third time and finally another third person, after multiple questions, indicated a private tour bus which we could pay to get to the other village.
Oh and btw, the bus which was indicated by the first two people never arrived.. we know becouse in the meantime we were waiting for the one we booked.
I have never in my life seen such a poorly competent place.
My goodness.
The first person indicated a website to buy the bus tickets. We left, tried to buy them, figure out it was not possible.
We went back, second person gave another website, again did not work. We asked for taxi contacts and was not even able to provide those.
We went back a third time and finally another third person, after multiple questions, indicated a private tour bus which we could pay to get to the other village.
Oh and btw, the bus which was indicated by the first two people never arrived.. we know becouse in the meantime we were waiting for the one we booked.
I have never in my life seen such a poorly competent place.
Skrevet 10. august 2023
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.
Travel_Alex_2828
Augsburg, Tyskland347 bidrag
jun. 2023 • Par
Flam ist einer unserer Lieblingsorte in Norwegen geworden. Ein Besuch egal ob mit dem Schiff, Wohnmobil oder mit dem PKW lohnt sich. Im Visitorcenter gibt es jede Menge Informationen. Die Lage bot auch einen wunderbaren Blick auf das Schiff mit dem wir gekommen sind. Wenn man Richtung der Wasserfälle hinter dem Bahnhof die Hügel raufgeht, hat man wieder einen wunderbaren Blick auf die Bucht und den Ort. Jederzeit gerne wieder. Alle Leute waren super freundlich.
Skrevet 26. juni 2023
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.
Dear Immer,
Thank you for your review, we are always happy to help!
We are also happy that you had a great time here in and we hope to see you again sometime in the future! :-)
Best regards
Joana
Skrevet 29. juni 2023
Dette svaret er den subjektive meningen fra en representant for foretaket og ikke fra Tripadvisor LLC.
Hatton
Stafford, UK55 bidrag
nov. 2022
Very helpful staff.
I arrived in Flåm on 25th November only to find that all trains on the Flåm railway were cancelled on 26th November. I had booked my ticket for the 26th directly through VY and they had not informed me of the cancellation. The ladies in the Visitors Centre rang Vy and arranged for a taxi to pick me up the following morning to take me to Voss to catch the Oslo train.
They also arranged for me to take the Flåm train on the Friday afternoon, with a return ticket to Flåm. I would have been so disappointed to have not travelled on this famous train line. It was amazing and was snowing when we arrived in Myrdal.
A big thank you to the staff at Flåm Visitor Centre.
I arrived in Flåm on 25th November only to find that all trains on the Flåm railway were cancelled on 26th November. I had booked my ticket for the 26th directly through VY and they had not informed me of the cancellation. The ladies in the Visitors Centre rang Vy and arranged for a taxi to pick me up the following morning to take me to Voss to catch the Oslo train.
They also arranged for me to take the Flåm train on the Friday afternoon, with a return ticket to Flåm. I would have been so disappointed to have not travelled on this famous train line. It was amazing and was snowing when we arrived in Myrdal.
A big thank you to the staff at Flåm Visitor Centre.
Skrevet 2. desember 2022
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.
Hei there :-)
thank you so much for the feedback.
It was that one day in the year when our little mountain train took a rest and we could work on the tracks. We are happy, that we could help you out and make sure your journey to our little paradise was worthwhile.
Sending many greetings from ice-cold Flåm
Alexander
Visitor Center
Norway's Best
Skrevet 10. desember 2022
Dette svaret er den subjektive meningen fra en representant for foretaket og ikke fra Tripadvisor LLC.
Deb W
Reno, NV2 445 bidrag
aug. 2022
This was a nice center. It was pretty large given it's location. We didn't need assistance but it looked like they were doing a great job helping people.
Skrevet 10. september 2022
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.
Dear Deb,
Thank you for your review, we are always happy to help :-)
Hope we will be able to welcome you back in Flåm some day.
Best regards
Birgit
Skrevet 11. september 2022
Dette svaret er den subjektive meningen fra en representant for foretaket og ikke fra Tripadvisor LLC.
Teresamea
Austin, TX242 bidrag
aug. 2022 • Par
There can be long lines and congestion. Looked like many travelers were looking for advice as well as making purchases so some lengthy conversations. The agent who booked our tickets provided incorrect boarding information so we ended up paying a city bus and having our initial tickets refunded. You can book tours, buses and trains here…and think this is the only place in Flam you can do so.
Skrevet 18. august 2022
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.
Dear Teresa,
Unfortunately when we are in high season it is usually very crowded.
We try to give everyone the attention and information we can.
I hope you enjoyed the experience despite the misinformation.
Wishing you a great day!
Best regards from Flåm
Ione
Skrevet 19. august 2022
Dette svaret er den subjektive meningen fra en representant for foretaket og ikke fra Tripadvisor LLC.
While in Flam will you see more sites on the Flam Railroad or a bus tour.
Thank You
Skrevet 26. mars 2023
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