Canberra and Region Visitors Centre

Canberra and Region Visitors Centre anmeldelser

Canberra and Region Visitors Centre

Canberra and Region Visitors Centre
4.5
09:00–17:00
Mandag
09:00 - 17:00
Tirsdag
09:00 - 17:00
Onsdag
09:00 - 17:00
Torsdag
09:00 - 17:00
Fredag
09:00 - 17:00
Lørdag
09:00 - 16:00
Søndag
09:00 - 16:00
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4.5
165 anmeldelser
Ypperlig
96
Svært bra
46
Gjennomsnittlig
17
Dårlig
4
Forferdelig
2

westy54
Sydney, Australia7 496 bidrag
mar. 2022
Apart from everything else that you would expect from a Visitor Information Centre eg maps, tourist guides, information on events, accommodation, things to do and the usual array of souvenirs for sale this Visitor Centre rents out bikes. And not just any run of the mill bikes but Brompton fold-up bikes.

We googled bike hire in Canberra and this venue did not come up. Instead we ended up speaking with a chap from Cycle Canberra who, when he found out what we specifically needed, recommended the Visitor Centre. Thank you sir.

Cost for two hours was $15 per bike.

The staff in the Visitor Information Centre were very helpful, provided helmets and made sure that we knew how to use the equipment.

The Visitor Information Centre was a bit of a construction zone but it was easy enough to find the entrance. Its proximity to the pathways and cycle tracks around Lake Burley Griffin make it the perfect spot to rent a bike from as you don't have to ride on any busy roads.

There was a section of free parking for an hour. Longer than this you needed to pay.
Skrevet 16. mai 2022
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og ikke fra TripAdvisor LLC.

Sharlsandco
Melbourne, Australia124 bidrag
mar. 2022
Place is a nightmare to find. Poor signage, particularly when you get closer to the area and google maps is telling to turn into an unsigned road, which simply looks like as if it is one way, it would not kill visitor information to put a sign here.

Place is nothing more than a construction zone, and you must pay to park to even go in there. Hardly an incentive to for a tourist to call in.

Customer service was average, the staff seemed to lack local area knowledge, and were not willing to look the things they did not know up on their computers. I was given a few brochures.
Skrevet 17. mars 2022
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og ikke fra TripAdvisor LLC.

happyholidaymaker555
Sydney, Australia37 bidrag
des. 2021
The staff are friendly and will try to answer your questions, or volunteer important information e Covid closures etc. Basic maps pf Canberra re free.
Skrevet 7. desember 2021
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og ikke fra TripAdvisor LLC.

Belinda M
Sydney, Australia228 bidrag
feb. 2021
Stunning views over Lake Burley Griffin and super-helpful, super-knowledgeable staff!

My family and I popped in to get some information about how the best things to do and see in Canberra, and we were welcomed by Jim who simply could not do enough to help us! His knowledge about and love for Canberra were obvious, and he was happy to share all he knew with us. He gave us some excellent suggestions and tips, and put on a film for us to watch in the purpose-built cinema room.

We had been expecting a few brochures, but came away with a wealth of insider information, and some great stories as well.
Skrevet 16. mars 2021
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og ikke fra TripAdvisor LLC.

QueenslandTommy
Burpengary, Australia1 294 bidrag
feb. 2021
By the lake well-staffed with plenty of information, shop,small gallery/museum with a film on Canberra they even hire E scooters, stop by as you might find something extra to see on your stay
Skrevet 5. mars 2021
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og ikke fra TripAdvisor LLC.

Alison R
Melbourne, Australia64 bidrag
des. 2020
The staff were all exceptionally helpful when I hired a bicycle for cycling around Lake Burley Griffin.
Skrevet 3. desember 2020
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og ikke fra TripAdvisor LLC.

Austraveller92
Brisbane, Australia60 bidrag
nov. 2020
We had arrived from Queensland by air to spend six days in Canberra without a car.

On the morning of our second day, after we had already toured Australian Parliament House, we attended the Canberra and Region Visitors Centre to seek information about transport and attractions.

We walked quite a distance from the Novatel, finding the place with the aid of Google maps. The Canberra and Region Visitors Centre building is a modern, well appointed building in a beautiful position accessed by a walk through park land on Lake Burley Griffin, and enjoys gorgeous views across the lake.

We entered at 9:30 am, filled with expectation of learning some valuable information to enhance our visit to Canberra. We found no one at the reception desk, so we assumed opening time was later, until we came out and read the opening hours on the door, to find opening time on a week day is 9:00 am.

We then re-entered and found two ladies just arriving at the reception desk. They were chatting between themselves and not engaging with us. We approached the desk and asked for some assistance and were directed further down the building where there were two other ladies, also engaged in conversation. It took some small effort to encourage one of them to engage.

We informed the lady we were interested in information as to how to explore Canberra without a car, particularly as the hop on hop off bus had been suspended during Covid-19.

We were surprised to be informed by the staff that Australian Parliament House was closed to visitors, particularly given that we had enjoyed a great guided tour of the building and a visit to both Houses for question time the previous day.

They told us they had been told it was still closed to visitors. They did not seem to have any idea as to how to search the APH website to find the available tours so we actually gave them a short tutorial.

We did manage to obtain some Transport Canberra passes and a bus timetable from them. They would have been quite useful but for the fact the bus timetable was out of date.

Overall, we were quite underwhelmed. The substandard level of proactivity and service was in stark contrast with that we enjoyed at all the other places we visited during our six days in Canberra including Australian Parliament House, Australian Museum of Democracy, National Film and Sound Archive, Australian War Museum, High Court of Australia, National Gallery, National Portrait Gallery and National Museum, where everyone was extremely welcoming, informative and helpful.
Skrevet 14. november 2020
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og ikke fra TripAdvisor LLC.

grets20
Sydney Australia19 bidrag
sep. 2020 • Familie
Beautiful area near the lake. The exhibition was good too, my son enjoyed it.

The staff however do not seem very friendly. We were looking around the gift shop first and I just didn’t feel comfortable in there with all the unfriendly glare. So we moved on to the exhibition quickly. My son wanted to press the touch screen to play the audio about Canberra but the staff drove us away saying STOP! And she proceeded to play it for this other visitor. I confronted her later on about it and she apologised but by then I already lost interest and we just went back home. We were having a lovely morning playing the playground, having coffee and enjoying the view near the visitors centre. I just wish the staff were friendlier
Skrevet 29. september 2020
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og ikke fra TripAdvisor LLC.

inonufing
Whyalla, Australia144 bidrag
des. 2019
The staff here are amazing. They helped us find presents for our children (mainly beer and wine) and then talked to us about what to see and do. They have an excellent display about how Canberra came about and to top it all off the views of the lake where fantastic
Skrevet 10. april 2020
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og ikke fra TripAdvisor LLC.
Hi Inonufing, Thanks for your feedback and we hope that your children enjoyed the selection of our local wines and beers. Please make sure you drop by again to our Centre when next in Canberra. Regards, Michael
Skrevet 13. april 2020
Dette svaret er den subjektive meningen fra en representant for foretaket og ikke fra Tripadvisor LLC.

Robyn W
Sydney, Australia33 bidrag
mar. 2020 • Par
Great help and very informative and friendly service ......
Great information and directions to all tourist destinations and festival schedule
Skrevet 9. mars 2020
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og ikke fra TripAdvisor LLC.
Hi Robyn, Sorry for the belated reply but thank you for your kind feedback. We hope you enjoyed your trip to Canberra and look forward to welcoming you back sometime soon. Regards, Michael
Skrevet 13. april 2020
Dette svaret er den subjektive meningen fra en representant for foretaket og ikke fra Tripadvisor LLC.

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Vanlige spørsmål om Canberra and Region Visitors Centre

Canberra and Region Visitors Centre er åpen:
  • Man - Fre 09:00 - 17:00
  • Lør - Søn 09:00 - 16:00


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