We had the private tour for Bangkok, Chiang Mai & Chiang Rai, and Phuket with Exo Travel. In Bangkok, our guide was Dao, a woman that spoken fluent Spanish, with a lot of humor and experience.
The experiencia from Bangkok was excellent, she was waiting for us at the airport with full information of every flight we had to take. She gave us the private tour in Bangkok, explanation were interesting, full detailed and completely understandable (consider she was Thai). Every time we went back to the car, they have fresh water for us, cleaning towels and a smile.
In Chiang Mai and Chiang Rai, we also took the private tour, our guide was Pom. As well as Dao, she was waiting for us at the airport, with a smile. Perfect Spanish spoken.
We went to the Elephant Jungle Sanctuary in companion of Pom (considerer that this wasn't private tour), she took the time to explain everything. Explanation were, once again, excellent. As well as in Bangkok, every time we went back to the car, there was fresh bottled water and cleaning towels.
In Phuket, we didn't took the private tour for Phuket but yet we reserved 2 excursions with ALP on behalf of EXO. In one of them, I had an accident. ALP and EXO took care of me, taking me to the hospital for full attention (ALP made this), and call us a couple of time (EXO) just to know if I was ok, or need anything. The guide that waited for us was Nato, who also spoke Spanish and recommended us with the excursions.
Excellent service. We enjoyed every moment of the trip with each one of them,