Excellent service at this Travel Agency, especially Miss. Traici, who sold my ticket from Hanoi to Bali. Curious that when I went to Bali, at check in from Singapore Airlines I was required to buy a ticket from Bali. I argued that I still had many days of travel until my return to Brazil and was not sure if Bali would go to Hong Kong or Singapore or go straight to Bangkok. As I was informed that I would not be able to travel to Bali if I did not buy such a ticket, I asked the help of Singapure Airlines staff to buy such a ticket, having been accompanied by a pregnant employee to a travel agency inside the airport itself and under pressure I bought the ticket directly to Bangkok, from where I would return to Brazil. Returning to check in and being on time for boarding, I ended up forgetting the ticket I had just bought at check in. Days later, in Bali, I realized that I had no proof of purchase of this new ticket from Bali to Bangkok, because the purchase had been made in cash and I could not remember which airline. I called Miss. Traici and she made no effort to help me, even though she knew she had no obligation to do so. Only with the above mentioned information and I remembered that the flight was around 19:00, after much efficiency and competence Miss. Traici forwarded me the information about my flight and my locator and I was able to travel quietly to Bangkok. I am so grateful to Miss. Traici and his Tourism Agency who made no effort to help me. Super recommend it. Gratitude!
