Great private tour for 2. Hanoi, Halong cruise, Hoi An, Phu Quoc and Saigon. Flawless communication throughout. I arranged some accommodation, they did some, as well as arranging all the transfers and tours. Accommodated my request for late starts each day of touring, which was a huge deal for us. Safe, comfortable cars and knowledgeable guides, all of whom spoke excellent English. Vietnam is charming and far exceeded our expectations, in large part because of the terrific tour put together by Hoi An Express. Highly recommended.