Sri Lanka Personal Tour Driver

Sri Lanka Personal Tour Driver

Sri Lanka Personal Tour Driver
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5.0
5,0 av 5 bobler352 anmeldelser
Ypperlig
342
Svært bra
4
Gjennomsnittlig
2
Dårlig
1
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3

Disse anmeldelsene oversettes automatisk fra engelsk.
Denne tjenesten kan inneholde oversettelser levert av Google. Google fraskriver seg alle garantier, uttrykte eller underforståtte, knyttet til oversettelser, inkludert alle garantier for nøyaktighet, pålitelighet og eventuelle implisitte garantier for salgbarhet, egnethet for et bestemt formål og beskyttelse mot forfalskninger.

Lauren A
9 bidrag
5,0 av 5 bobler
apr. 2024 • Par
We had an amazing time in Sri Lanka and it was made even better by having our driver, Sam. He not only took us to where we had planned to go, but also suggested lots of places to see and do, set activities and experiences up for us with the local contacts he has.
The booking process was very smooth, I messaged via WhatsApp and as I had already made an itinerary and booked our hotels I simply gave the dates in which we were coming to Sri Lanka and the dates of each destination and the company was able to give me a price and confirmation of booking. They are able to create an itinerary if required also.
They also checked in on us during our trip to ensure that everything was ok and going smoothly.
We will definitely hope to come back to Sri Lanka again and would like to use this service again.
Our driver Sam took very good care of us and was very kind to us.
Skrevet 8. april 2024
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.
We are so happy to know that you had an "amazing time" , a great experience discovering Sri Lanka and with guidance of Sri Lanka Personal Tour Driver Sam Thank you for your trust and hope to see you soon again Ishan and Celine
Skrevet 10. april 2024
Dette svaret er den subjektive meningen fra en representant for foretaket og ikke fra Tripadvisor LLC.

VINEETS19
Chandigarh, India54 bidrag
5,0 av 5 bobler
Thanks Ishaan, the entire 10 days trip was beyond our expectations and smooth. Yousuf has been kind and bang on time every single day. The success of our trip definitely lies in your services. The lifetime memories we made on the train ride is amazing because of the seat you booked for us. The last seat of last coach with a view. Extremely grateful. Thanks once again.
Anyone who is looking to book a personal vehicle - pls go ahead and book them because of the following reasons:
1) Highly professional
2) They follow up in advance rather than us chasing
3) Clean vehicles
4) Experienced driver
5) They help book the train tickets from Nuwara Eliya to Ella
6) Provide great insights
7) True guides, being more than just a driver
Skrevet 8. april 2024
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.
It couldn't make us happier to know that you had such a good time and experience. We love that our guests get to discover the beauty of Sri Lanka in the best possible way Thank you for your trust and hope you can come again soon Ishan and Celine
Skrevet 9. april 2024
Dette svaret er den subjektive meningen fra en representant for foretaket og ikke fra Tripadvisor LLC.

Simon T
Newcastle (upon Tyne), UK3 bidrag
5,0 av 5 bobler
We booked a 12 day tour. All the pre arrival information was clear and easy to navigate. Payment agreed at a good rate. Fatthur our driver was allocated and he met us prompty at arrival and helped get sim cards organised. For the duration of our trip Fatthur was a great driver always safe. He colleted and dropped us exactly where we needed to be and always on time. Our kids had their birthday when we were away and he secretly arranged a birthday cake for them. It was great. Fatthur was a perfect driver for us and always greated us with a smile. Lots of good local advice and negotiated arrangements when required. Wouldnt hesitate to book again and if you're lucky enough to be allocated fatthur he'll look after you. 😀

Skrevet 8. april 2024
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.
Thank you for taking the time for writing this review and for the kind words We are so so happy that you had a good time and a great experience discovering Sri Lanka with Sri Lanka Personal Tour Driver' Fatthur Hope you can visit soon again Ishan and Celine
Skrevet 9. april 2024
Dette svaret er den subjektive meningen fra en representant for foretaket og ikke fra Tripadvisor LLC.

Gerald A
Port Douglas, Australia3 bidrag
4,0 av 5 bobler
feb. 2024 • Par
We dealt with Ishan to organize our 11 day private tour of Sri Lanka. He provided great advice and very responsive. He advised we book 2nd class on the train to Elle rather than 1st class and it was great. Our driver was very helpful and accommodating our special requests. We are an older couple so did not want to go on long walks and tour at a slow pace. We found his English at times a little basic when we made any special requests. He was very accommodating and tried to make our our a great experience
Skrevet 5. april 2024
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.
Great to know that you had a great experience with Sri Lanka Personal Tour driver and that your driver was helpful to assist you and guide you to discover Sri Lanka We hope you can visit us again soon Ishan and Celine
Skrevet 7. april 2024
Dette svaret er den subjektive meningen fra en representant for foretaket og ikke fra Tripadvisor LLC.

Carlos P
1 bidrag
5,0 av 5 bobler
mar. 2024 • Venner
We had a driver named Anu. Very kind and put a lot of effort in making our trips as much comfortable as he could. He also helped us with local people. Great experience.
Skrevet 5. april 2024
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.
Very happy to know that you had a great experience with Sri Lanka Personal Tour Driver' Anu Thank you again for your trust and hope to see you again in Sri Lanka Ishan and Celine
Skrevet 7. april 2024
Dette svaret er den subjektive meningen fra en representant for foretaket og ikke fra Tripadvisor LLC.

MichaelB
Pescara, Italia24 bidrag
5,0 av 5 bobler
We had a wonderful experience with this tour.
Everything was fine and accurate. We visited many historical sites, mountains, green hills and beautiful beaches.
The best part of our tour was our driver, Prasanna.
Since our arrival at the airport, he was very kind and polite, ready to satisfy our needs. His drive was so reliable and safe.
He always took care of us, showing us the best of Sri Lanka’culture, and giving us lot of advices.
Thank you Prasanna!
Definitely recommend
Skrevet 5. april 2024
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.
So happy to know that you had a "wonderful experience' and enjoying discovering Sri Lanka with Sri Lanka Personal Tour Driver' Prasanna Hope we can welcome you again Ishan and Celine
Skrevet 5. april 2024
Dette svaret er den subjektive meningen fra en representant for foretaket og ikke fra Tripadvisor LLC.

Céire N
1 bidrag
1,0 av 5 bobler
apr. 2024 • Par
*AVOID AT ALL COSTS*

We planned a 6 day itinerary for $480 from Kandy - Ella - Galle - Colombo. We sourced quotes from three companies, of which this company was the most expensive. We went ahead assuming we were paying a premium for reputation and a reliable provider.

We paid $250 upfront on day 1, with the remaining balance due at the end.

On day 3, we made the decision to cancel the allocated driver, and reverted to using Uber for the rest of the journey. We made this decision due to a lack of trust in our driver, and the fact he sought out opportunities to take advantage of us as tourists.

We are not naive, we know how these ‘guides’ work in practice where you are taken to venues and places of their friends so they can earn commission from our expenditure. It was evident from day 1, as our first request to visit a local cafe for Sri Lankan breakfast. Instead, we were taken to an expensive westernized cafe filled with tourists serving chicken burgers and club sandwiches.

On day 2, he stopped at a Spice Farm (although we had no interest having done similar before in other countries).
After visiting Sigiriya Rock our driver insisted we visit a local village which turned out to be another tourist trap. They were asking $30pp for a cart ride, a small catamaran and the opportunity to make your own lunch. We declined despite being pushed and asked instead for a local restaurant (again) - he took us back to the same Spice Farm for a second time for a mediocre, overpriced meal as he was capitalizing on our expenses.

To reduce visiting such places which were pre-planned by the driver; for day 3 we provided him a specific itinerary of the places we wanted to visit and eat so we could have a more authentic experience.

By the morning of day 3, it had become unbearable for us. We were to visit Ambuluwawa tower en route to Ella from Kandy. Our driver stated it was $50 including entrance and tuk tuk from Gampola. We thought this was expensive but assumed a small premium on cost for the convenience. As the drivers friend arrived in his tuk tuk we did some more research. We also checked the costs with other tourists at the tower, we were disgusted to realize the total cost should have been no more than $20! On return to Gampola, we asked the driver to justify the price.

He tried to explain that some people take 6 hours (he had allocated us 90 minutes, amongst a packed schedule). The driver and his friend (who drove the tuk tuk) argued with us at the side of the road, locking the car with our travel bags inside. Despite the booking being made by myself (female), they insisted on directing their responses to my partner (male) which was very disrespectful. Had he been honest we may have continued but to further abuse our trust and lack of local knowledge led us to make the decision to terminate.

The management of the company stated this was not their normal way of business and sought to offer alternative transport but by this point we had lost all trust.

We would not recommend our driver Tahir “Hilmy”. He offered no insight into Sri Lanka. As a “tour guide” (not just a driver) - we expected some background or basic history about the places we were visiting or recommendations but he did not know anything. We had to ask him to take us to the Botanical Gardens in Kandy which should have been part of the itinerary however of course as he made no financial gain from this he tried to exclude it.

A hugely disappointing experience. The driver did return $100 on instruction from his management.
Skrevet 2. april 2024
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.
Hi. We thank you for your feedback and we acknowledge the mistake of our driver and take full responsibility for it. We agree with you that this is not how guests should be treated as "tourists" with objective to gain or swindle money. This is not the practice or behavior my company is known for at all and I can only apologize for this experience you had. You really have no idea how much this hurts me and shocks me that someone representing my company behaved this way, which is unacceptable. We will no longer work with this driver and although I know that doesn't help you now, I just want you to know that. Wishing you a further good trip in the beautiful country of Sri Lanka, I hope you can enjoy it more and once again, please accept our sincere apologies Ishan and Celine
Skrevet 2. april 2024
Dette svaret er den subjektive meningen fra en representant for foretaket og ikke fra Tripadvisor LLC.

Nati B
Pontevedra, Spania6 bidrag
5,0 av 5 bobler
feb. 2024 • Venner
Anu is a very good driver, friendly and willing to help on any occasion. Highly recommended. A professional on the road.
Skrevet 1. april 2024
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.
Thank you for recognizing Anu's professionalism and happy to know that he exceeded your expectations ! Thank you for your trust and hope to see you soon again Ishan and Celine
Skrevet 2. april 2024
Dette svaret er den subjektive meningen fra en representant for foretaket og ikke fra Tripadvisor LLC.

Maria del Rocio B
Logroño, Spania25 bidrag
5,0 av 5 bobler
feb. 2024 • Venner
Mr. Anu, excellent person and driver.
You can travel very calmly with Anu, he is cautious on the road and very attentive to all travelers.
Skrevet 1. april 2024
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.
Thank you for writing this review and we are so happy that you had a good trip and were satisfied with the services of Sri Lanka Personal Tour Driver ' Anu Hope to see you soon again ! Ishan and Celine
Skrevet 2. april 2024
Dette svaret er den subjektive meningen fra en representant for foretaket og ikke fra Tripadvisor LLC.

Alfie S
1 bidrag
5,0 av 5 bobler
We travelled for 17 days around Sri Lanka with Sampath and he made our experience the best it could be. Firstly, he is a lovely, kind man. Sri Lanka’s roads can be a bit crazy at times but with Sampath we always felt safe. He gave us tips and recommendations with every new place we visited. He also made us wary of any scams along the way. We made slight changes to our itinerary, asked for extremely early pick ups for sunrises and nothing was a problem for Sampath. He was always there on time and replied to messages very quickly, the best!

The whole process of contacting Sri Lanka Personal Tour Driver and getting quotes to booking was so easy and straight forward. Messages were replied to quickly and even during our trip we have had messages to check everything was going well. We would recommend Sri Lanka Personal Tour Driver to anyone, and would use them again when we return to this amazing country.
Skrevet 1. april 2024
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.
Nothing makes us happier than a happy and satisfied guest who had a great time and for whom Sri Lanka Personal Tour Driver exceeded their expectations :) Thank you for your trust and kind words and we hope to see you soon again Ishan and Celine Sri Lanka Personal Tour Driver
Skrevet 2. april 2024
Dette svaret er den subjektive meningen fra en representant for foretaket og ikke fra Tripadvisor LLC.

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