Arc en Ciel Service
Arc en Ciel Service
4
07:30–11:30
Mandag
07:30 - 18:00
Tirsdag
07:30 - 18:00
Onsdag
07:30 - 18:00
Torsdag
07:30 - 18:00
Fredag
07:30 - 18:00
Lørdag
07:30 - 11:30
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4.0
329 anmeldelser
Ypperlig
176
Svært bra
81
Gjennomsnittlig
25
Dårlig
24
Forferdelig
23
Disse anmeldelsene har blitt oversatt automatisk fra originalspråket.
Denne tjenesten kan inneholde oversettelser levert av Google. Google fraskriver seg alle garantier, uttrykte eller underforståtte, knyttet til oversettelser, inkludert alle garantier for nøyaktighet, pålitelighet og eventuelle implisitte garantier for salgbarhet, egnethet for et bestemt formål og beskyttelse mot forfalskninger.
Niki McGovern
2 bidrag
Our incoming flight was delayed a number of times and they communicated to say they were aware of the delay to reassure us they would be there to collect us at the new time.
We left Noumea during difficult and dangerous political turmoil. Our driver safely navigated us through to the airport.
We left Noumea during difficult and dangerous political turmoil. Our driver safely navigated us through to the airport.
Skrevet 18. mai 2024
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.
Graeme C
Wellington, New Zealand1 bidrag
Veronica was very knowledgable, caring and great company. She was a very careful driver, and I was priviledged to be the only gust on the tour.
Skrevet 8. mai 2024
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.
Bonjour,
Thank you so much for your wonderful feedback!
We are delighted to hear that you had such a positive experience with Veronica. Her knowledge, caring nature, and great company are qualities we value highly, and we are thrilled that they made your tour special. We are also glad to know that you appreciated her careful driving and felt privileged to be the only guest on the tour.
Your kind words mean a lot to us, and we hope to welcome you on another tour soon.
Skrevet 18. juni 2024
Dette svaret er den subjektive meningen fra en representant for foretaket og ikke fra Tripadvisor LLC.
jhgfhsdg
Auckland, New Zealand419 bidrag
Very easy transfer to hotel. Going back took twice as long so check in online. But trip in was excellent and could wait in longe while collecting passengers
Skrevet 27. april 2024
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.
jhgfhsdg
Auckland, New Zealand419 bidrag
Took 1. 5 hours to go from Anse Vata to airport - because they picked up a passenger from a very random location - was worried check in would close. But pick up as exactly on time.
Skrevet 27. april 2024
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.
Marilyn Mather
Melbourne, Australia134 bidrag
Salatoa (our driver) was amazing! He was friendly, professional, courteous and very informative. As we drove from the airport to our hotel , he pointed out places of interest and answered all of our questions. We have booked this company again for all of our airport transfers. I highly recommend them!
Skrevet 21. april 2024
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.
Bonjour, Thank you for your kind words! We're delighted to hear that you had a great experience with Salatoa. Your recommendation means a lot to us. We'll make sure to pass on your feedback to him.
Warm regards,
Skrevet 23. april 2024
Dette svaret er den subjektive meningen fra en representant for foretaket og ikke fra Tripadvisor LLC.
Pat-Ian-1
Geelong, Australia31 bidrag
mar. 2024 • Par
Excellent service. We used Arc en Ciel shared bus transfer from La Tontouta airport to our Noumea apartment in March 2024. A very good and professional service. Very helpful English speaking staff.
We also used an Arc en Ciel private transfer back to La Tontouta airport on our return in early April. On-time pick-up from our apartment with a very efficient and professional driver.
We would certainly use these services again for any future visits to Noumea.
We also used an Arc en Ciel private transfer back to La Tontouta airport on our return in early April. On-time pick-up from our apartment with a very efficient and professional driver.
We would certainly use these services again for any future visits to Noumea.
Skrevet 10. april 2024
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.
Bonjour,
Thank you for your feedback! We're delighted to hear that you had an excellent experience with our services. It's great to know that both our shared bus transfer and private transfer met your expectations with professionalism and efficiency.
We appreciate your kind words and look forward to welcoming you back for your next stay to Noumea!
Skrevet 11. april 2024
Dette svaret er den subjektive meningen fra en representant for foretaket og ikke fra Tripadvisor LLC.
Maps61601056521
1 bidrag
mar. 2024 • Par
In two words: At the top!
Recent and comfortable vehicle! Punctuality and professionalism.
The feeling of being on vacation just after leaving the house!
See you soon !
Recent and comfortable vehicle! Punctuality and professionalism.
The feeling of being on vacation just after leaving the house!
See you soon !
Skrevet 10. april 2024
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.
Bonjour,
Nous sommes ravis que vous ayez trouvé notre service au top ! Merci pour vos aimables mots.
Notre priorité : transporter nos passagers confortablement en toute sécurité.
Nous sommes impatients de vous servir à nouveau !
A bientôt dans nos navettes !
Skrevet 11. april 2024
Dette svaret er den subjektive meningen fra en representant for foretaket og ikke fra Tripadvisor LLC.
Jules
Wellington, New Zealand16 bidrag
First of all, Our driver was 30 mins late - pick up time was scheduled for 740am, the bus didn’t arrive till after 8.
No apology or reason given.
As we are boarding the bus, the driver tells us in French he doesn’t have a car seat for our baby. I’ve replied saying I don’t speak French too well and if he could please speak English. His reply was “well that’s your problem”.
He then carries on talking about the missing car seat, making it sound like i did something wrong (although I had mentioned upon booking that we had a baby with us).
He finally lets us board, and drives to the airport.
We arrived past 9am, with literally minutes to spare till bag drop closed and we almost missed our flight.
Considering how expensive is this service, the attitude of the drivers and the delay were absolutely disgusting.
Do yourselves a favour and spend a bit more money on a private transfer. We used private custom when around the island and their service is fantastic.
No apology or reason given.
As we are boarding the bus, the driver tells us in French he doesn’t have a car seat for our baby. I’ve replied saying I don’t speak French too well and if he could please speak English. His reply was “well that’s your problem”.
He then carries on talking about the missing car seat, making it sound like i did something wrong (although I had mentioned upon booking that we had a baby with us).
He finally lets us board, and drives to the airport.
We arrived past 9am, with literally minutes to spare till bag drop closed and we almost missed our flight.
Considering how expensive is this service, the attitude of the drivers and the delay were absolutely disgusting.
Do yourselves a favour and spend a bit more money on a private transfer. We used private custom when around the island and their service is fantastic.
Skrevet 5. april 2024
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.
Bonjour,
We sincerely apologize for the inconvenience you experienced with our driver's behavior and the delay in your pick-up time. We've addressed the issue with the driver in question and emphasized the importance of clear communication and professionalism.
Please understand that not all our drivers are bilingual, which can sometimes pose challenges in conveying detailed explanations to our clients. However, we acknowledge that this should not excuse any lack of courtesy or service.
Your feedback is invaluable to us, and we're committed to improving our services to ensure a better experience for all our customers in the future.
Thank you for bringing this matter to our attention.
Warm regards,
Skrevet 10. april 2024
Dette svaret er den subjektive meningen fra en representant for foretaket og ikke fra Tripadvisor LLC.
the travel writer
Auckland Central, New Zealand1 181 bidrag
mar. 2024 • Par
We used this company for our transfer to the hotel in noumea
they were wonderful
easy to book online
wonderful ground staff
efficient service
we would use them again!!!
they were wonderful
easy to book online
wonderful ground staff
efficient service
we would use them again!!!
Skrevet 1. april 2024
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.
Bonjour,
Thank you so much for your kind feedback! We're thrilled to hear that you had a wonderful experience with our transfer service. We greatly appreciate your compliments on our easy online booking process, wonderful ground staff, and efficient service.
We look forward to welcoming you again in the future!
Skrevet 10. april 2024
Dette svaret er den subjektive meningen fra en representant for foretaket og ikke fra Tripadvisor LLC.
Jenz2302
Penrith, Australia697 bidrag
Purchase on Viator as I had difficulty on wifi at my hotel to directly book on their website. It kept glitching for two hours. So, looking thru TripAdvisor, it took me to viator for some reason, and I purchased a ticket. The ticket had no indication of pick-up time from the bus. I message the tour operator a day before my flight. But, I never got an email or reply from Viator. Then this morning I went to reception around 5:50am and he told me that the bus left at 5:20am.
At 7:06am, I got an email reply from Arc en cien. They claim that they sent me an email. I was so irate because I had to book a private taxi for AUD$139.
So, to sum it all. There was no email sent as I checked my primary inbox, spam/junk.
Arc and Viator up your game because not all customers have a local sim and we rely on hotel.
Please have a whatsapp for us to contact Arc en ciel Rep. This will save headaches for customers. This was my April fools day being sent an email a bit too late by Arc to say that they sent me confirmation by email. Well, it's too late for that mate. I never received any email on my inbox.
At 7:06am, I got an email reply from Arc en cien. They claim that they sent me an email. I was so irate because I had to book a private taxi for AUD$139.
So, to sum it all. There was no email sent as I checked my primary inbox, spam/junk.
Arc and Viator up your game because not all customers have a local sim and we rely on hotel.
Please have a whatsapp for us to contact Arc en ciel Rep. This will save headaches for customers. This was my April fools day being sent an email a bit too late by Arc to say that they sent me confirmation by email. Well, it's too late for that mate. I never received any email on my inbox.
Skrevet 1. april 2024
Denne anmeldelsen er den subjektive meningen til et Tripadvisor-medlem og kommer ikke fra Tripadvisor LLC. Tripadvisor sjekker anmeldelser.
Bonjour,
We sincerely apologize for any inconvenience you experienced. After our recent discussions on Messenger, we have promptly issued a refund for your transfer. We understand your frustration regarding the communication issues and acknowledge your suggestions. We want to assure you that we did send the information via email and to your hotel, but unfortunately, you did not receive it.
Rest assured, we are taking steps to improve our processes to prevent such occurrences in the future.
Skrevet 10. april 2024
Dette svaret er den subjektive meningen fra en representant for foretaket og ikke fra Tripadvisor LLC.
Voir le tarif réel,j arriverai tard à l aéroport de tontouta destination centre ville nous sommes2 merci pour votre réponse
Skrevet 8. august 2019
Bonjour,
vous pouvez effectuer votre réservation en ligne sur lanavette.nc et ainsi bénéficier de tarif préférentiel à 2 100 XPF sinon si vous ne réservez pas en ligne et payez à votre arrivée le tarif est de 3 100 XPF/passagers.
N'hésitez pas à nous contacter par mail à info@arcenciel.nc si besoin.
Bon vol et à bientôt.
Skrevet 8. august 2019
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